Related papers: Modeling Ambiguity, Subjectivity, and Diverging Vi…
In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we propose the task of product-aware answer generation, which tends to generate an accurate and complete answer from…
The rise of large language models (LLMs) has enabled us to seek answers to inherently debatable questions on LLM chatbots, necessitating a reliable way to evaluate their ability. However, traditional QA benchmarks assume fixed answers are…
Answering questions related to the legal domain is a complex task, primarily due to the intricate nature and diverse range of legal document systems. Providing an accurate answer to a legal query typically necessitates specialized knowledge…
Product-specific community question answering platforms can greatly help address the concerns of potential customers. However, the user-provided answers on such platforms often vary a lot in their qualities. Helpfulness votes from the…
In addition to the traditional task of getting machines to answer questions, a major research question in question answering is to create interesting, challenging questions that can help systems learn how to answer questions and also reveal…
Objective: Question answering (QA) systems have the potential to improve the quality of clinical care by providing health professionals with the latest and most relevant evidence. However, QA systems have not been widely adopted. This…
Question Answering (QA) is a challenging topic since it requires tackling the various difficulties of natural language understanding. Since evaluation is important not only for identifying the strong and weak points of the various…
Predicting the answer to a product-related question is an emerging field of research that recently attracted a lot of attention. Answering subjective and opinion-based questions is most challenging due to the dependency on…
Customer reviews usually contain much information about one's online shopping experience. While positive reviews are beneficial to the stores, negative ones will largely influence consumers' decision and may lead to a decline in sales.…
Software with natural-language user interfaces has an ever-increasing importance. However, the quality of the included Question Answering (QA) functionality is still not sufficient regarding the number of questions that are answered…
Question answering (QA) has become a popular way for humans to access billion-scale knowledge bases. Unlike web search, QA over a knowledge base gives out accurate and concise results, provided that natural language questions can be…
Community question answering (CQA) represents the type of Web applications where people can exchange knowledge via asking and answering questions. One significant challenge of most real-world CQA systems is the lack of effective matching…
Online reviews are often our first port of call when considering products and purchases online. When evaluating a potential purchase, we may have a specific query in mind, e.g. `will this baby seat fit in the overhead compartment of a 747?'…
A large majority of American adults get at least some of their news from the Internet. Even though many online news products have the goal of informing their users about the news, they lack scalable and reliable tools for measuring how well…
There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32…
Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack…
Question Answering (QA) is key for making possible a robust communication between human and machine. Modern language models used for QA have surpassed the human-performance in several essential tasks; however, these models require large…
Current question answering (QA) systems primarily consider the single-answer scenario, where each question is assumed to be paired with one correct answer. However, in many real-world QA applications, multiple answer scenarios arise where…
This paper introduces QAConv, a new question answering (QA) dataset that uses conversations as a knowledge source. We focus on informative conversations, including business emails, panel discussions, and work channels. Unlike open-domain…
Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…