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Conversational recommender system is an emerging area that has garnered an increasing interest in the community, especially with the advancements in large language models (LLMs) that enable diverse reasoning over conversational input.…

Computation and Language · Computer Science 2024-06-11 Minjin Kim , Minju Kim , Hana Kim , Beong-woo Kwak , Soyeon Chun , Hyunseo Kim , SeongKu Kang , Youngjae Yu , Jinyoung Yeo , Dongha Lee

Instruction tuning has shown promising potential for developing general-purpose AI capabilities by using large-scale pre-trained models and boosts growing research to integrate multimodal information for creative applications. However,…

Computation and Language · Computer Science 2023-12-21 Yihang Zhai , Haixin Wang , Jianlong Chang , Xinlong Yang , Jinan Sun , Shikun Zhang , Qi Tian

With the rise of smart personal devices, service-oriented human-agent interactions have become increasingly prevalent. This trend highlights the need for personalized dialogue assistants that can understand user-specific traits to…

Computation and Language · Computer Science 2025-11-27 Zhaopei Huang , Qifeng Dai , Guozheng Wu , Xiaopeng Wu , Kehan Chen , Chuan Yu , Xubin Li , Tiezheng Ge , Wenxuan Wang , Qin Jin

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang

People speak at different levels of specificity in different situations. Depending on their knowledge, interlocutors, mood, etc.} A conversational agent should have this ability and know when to be specific and when to be general. We…

Computation and Language · Computer Science 2017-02-23 Jiwei Li , Will Monroe , Dan Jurafsky

In the evolving landscape of human-centric systems, personalized privacy solutions are becoming increasingly crucial due to the dynamic nature of human interactions. Traditional static privacy models often fail to meet the diverse and…

Machine Learning · Computer Science 2024-11-14 Mojtaba Taherisadr , Salma Elmalaki

For each goal-oriented dialog task of interest, large amounts of data need to be collected for end-to-end learning of a neural dialog system. Collecting that data is a costly and time-consuming process. Instead, we show that we can use only…

Computation and Language · Computer Science 2021-11-01 Janarthanan Rajendran , Jonathan K. Kummerfeld , Satinder Singh

Endowing a dialogue system with particular personality traits is essential to deliver more human-like conversations. However, due to the challenge of embodying personality via language expression and the lack of large-scale persona-labeled…

Computation and Language · Computer Science 2020-01-03 Yinhe Zheng , Guanyi Chen , Minlie Huang , Song Liu , Xuan Zhu

The dialogue management component of a task-oriented dialogue system is typically optimised via reinforcement learning (RL). Optimisation via RL is highly susceptible to sample inefficiency and instability. The hierarchical approach called…

Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…

Computation and Language · Computer Science 2024-11-11 Dharmendra Prajapat , Durga Toshniwal

Human conversation is inherently complex, often spanning many different topics/domains. This makes policy learning for dialogue systems very challenging. Standard flat reinforcement learning methods do not provide an efficient framework for…

Generating appropriate emotions for responses is essential for dialog systems to provide human-like interaction in various application scenarios. Most previous dialog systems tried to achieve this goal by learning empathetic manners from…

Computation and Language · Computer Science 2024-04-12 Zhiyuan Wen , Jiannong Cao , Jiaxing Shen , Ruosong Yang , Shuaiqi Liu , Maosong Sun

Recently, the topic-grounded dialogue (TGD) system has become increasingly popular as its powerful capability to actively guide users to accomplish specific tasks through topic-guided conversations. Most existing works utilize side…

Computation and Language · Computer Science 2024-06-05 Shixuan Fan , Wei Wei , Xiaofei Wen , Xianling Mao , Jixiong Chen , Dangyang Chen

Personalization and contextual coherence are two essential components in building effective persona-grounded dialogue systems. These aspects play a crucial role in enhancing user engagement and ensuring responses are more relevant and…

Computation and Language · Computer Science 2026-02-05 Saleh Afzoon , MohammadHossein Ahmadi , Usman Naseem , Amin Beheshti

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

Task transfer, transferring knowledge contained in related tasks, holds the promise of reducing the quantity of labeled data required to fine-tune language models. Dialogue understanding encompasses many diverse tasks, yet task transfer has…

Computation and Language · Computer Science 2022-10-17 Alon Albalak , Yi-Lin Tuan , Pegah Jandaghi , Connor Pryor , Luke Yoffe , Deepak Ramachandran , Lise Getoor , Jay Pujara , William Yang Wang

Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…

Computation and Language · Computer Science 2019-08-06 Paweł Budzianowski , Ivan Vulić

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

Tool learning has emerged as a promising direction by extending Large Language Models' (LLMs) capabilities with external tools. Existing tool learning studies primarily focus on the general-purpose tool-use capability, which addresses…

Computation and Language · Computer Science 2025-02-27 Qiancheng Xu , Yongqi Li , Heming Xia , Fan Liu , Min Yang , Wenjie Li

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen