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Emotion detection is a central problem in NLP, with recent progress driven by transformer-based models trained on established datasets. However, little is known about the linguistic regularities that characterize how emotions are expressed…

Computation and Language · Computer Science 2026-03-24 Florian Lecourt , Madalina Croitoru , Konstantin Todorov

Empathy, as defined in behavioral sciences, expresses the ability of human beings to recognize, understand and react to emotions, attitudes and beliefs of others. The lack of an operational definition of empathy makes it difficult to…

Computation and Language · Computer Science 2018-01-01 Firoj Alam , Morena Danieli , Giuseppe Riccardi

Customers' emotions play a vital role in the service industry. The better frontline personnel understand the customer, the better the service they can provide. As human emotions generate certain (unintentional) bodily reactions, such as…

Audio and Speech Processing · Electrical Eng. & Systems 2021-08-12 Fabian Thaler , Stefan Faußer , Heiko Gewald

Humans no doubt use language to communicate about their emotional experiences, but does language in turn help humans understand emotions, or is language just a vehicle of communication? This study used a form of artificial intelligence (AI)…

Artificial Intelligence · Computer Science 2024-11-19 Ming Li , Yusheng Su , Hsiu-Yuan Huang , Jiali Cheng , Xin Hu , Xinmiao Zhang , Huadong Wang , Yujia Qin , Xiaozhi Wang , Kristen A. Lindquist , Zhiyuan Liu , Dan Zhang

Recent advances in machine learning have led to computer systems that are human-like in behaviour. Sentiment analysis, the automatic determination of emotions in text, is allowing us to capitalize on substantial previously unattainable…

Computation and Language · Computer Science 2021-01-15 Saif M. Mohammad

Emotions widely affect human decision-making. This fact is taken into account by affective computing with the goal of tailoring decision support to the emotional states of individuals. However, the accurate recognition of emotions within…

Computation and Language · Computer Science 2018-11-14 Bernhard Kratzwald , Suzana Ilic , Mathias Kraus , Stefan Feuerriegel , Helmut Prendinger

Datasets used for emotion recognition tasks typically contain overt cues that can be used in predicting the emotions expressed in a text. However, one challenge is that texts sometimes contain covert contextual cues that are rich in…

Computation and Language · Computer Science 2025-06-03 Gerard Christopher Yeo , Kokil Jaidka

This manuscript presents a methodical examination of the utilization of Artificial Intelligence in the assessment of emotions in texts related to healthcare, with a particular focus on the incorporation of Natural Language Processing and…

Computation and Language · Computer Science 2024-04-22 Prashant Kumar Nag , Amit Bhagat , R. Vishnu Priya , Deepak kumar Khare

We explore the representational space of emotions by combining methods from different academic fields. Cognitive science has proposed appraisal theory as a view on human emotion with previous research showing how human-rated abstract event…

Computation and Language · Computer Science 2017-10-24 Andres Campero , Bjarke Felbo , Joshua B. Tenenbaum , Rebecca Saxe

Large language models (LLMs) show promising capabilities in predicting human emotions from text. However, the mechanisms through which these models process emotional stimuli remain largely unexplored. Our study addresses this gap by…

Computation and Language · Computer Science 2025-07-01 Ala N. Tak , Amin Banayeeanzade , Anahita Bolourani , Mina Kian , Robin Jia , Jonathan Gratch

Traditional sentiment analysis often uses sentiment dictionary to extract sentiment information in text and classify documents. However, emerging informal words and phrases in user generated content call for analysis aware to the context.…

Computation and Language · Computer Science 2016-12-14 Yushi Yao , Guangjian Li

Most of the existing pre-trained language representation models neglect to consider the linguistic knowledge of texts, which can promote language understanding in NLP tasks. To benefit the downstream tasks in sentiment analysis, we propose…

Computation and Language · Computer Science 2020-09-25 Pei Ke , Haozhe Ji , Siyang Liu , Xiaoyan Zhu , Minlie Huang

Sentiment analysis is a very important natural language processing activity in which one identifies the polarity of a text, whether it conveys positive, negative, or neutral sentiment. Along with the growth of social media and the Internet,…

Computation and Language · Computer Science 2025-09-30 Meysam Shirdel Bilehsavar , Negin Mahmoudi , Mohammad Jalili Torkamani , Kiana Kiashemshaki

Sentiment analysis seeks to identify the viewpoint(s) underlying a text span; an example application is classifying a movie review as "thumbs up" or "thumbs down". To determine this sentiment polarity, we propose a novel machine-learning…

Computation and Language · Computer Science 2007-05-23 Bo Pang , Lillian Lee

Sentiment lexicons are instrumental for sentiment analysis. One can use a set of sentiment words provided in a sentiment lexicon and a lexicon-based classifier to perform sentiment classification. One major issue with this approach is that…

Computation and Language · Computer Science 2020-04-30 Shuai Wang , Guangyi Lv , Sahisnu Mazumder , Bing Liu

Understanding the mental state of other people is an important skill for intelligent agents and robots to operate within social environments. However, the mental processes involved in `mind-reading' are complex. One explanation of such…

Computer Vision and Pattern Recognition · Computer Science 2019-11-05 Jonathan Vitale , Mary-Anne Williams , Benjamin Johnston , Giuseppe Boccignone

Sentiment analysis (SA) is the automated process of detecting and understanding the emotions conveyed through written text. Over the past decade, SA has gained significant popularity in the field of Natural Language Processing (NLP). With…

Computation and Language · Computer Science 2023-05-25 Karthick Prasad Gunasekaran

When natural language phrases are combined, their meaning is often more than the sum of their parts. In the context of NLP tasks such as sentiment analysis, where the meaning of a phrase is its sentiment, that still applies. Many NLP…

Computation and Language · Computer Science 2023-11-01 Verna Dankers , Christopher G. Lucas

Story understanding and analysis have long been challenging areas within Natural Language Understanding. Automated narrative analysis requires deep computational semantic representations along with syntactic processing. Moreover, the large…

Computation and Language · Computer Science 2025-11-18 Taimur Khan , Ramoza Ahsan , Mohib Hameed

In recent years, emotion detection in text has become more popular due to its vast potential applications in marketing, political science, psychology, human-computer interaction, artificial intelligence, etc. Access to a huge amount of…

Computation and Language · Computer Science 2018-06-05 Armin Seyeditabari , Narges Tabari , Wlodek Zadrozny