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Social media have the potential to provide timely information about emergency situations and sudden events. However, finding relevant information among millions of posts being posted every day can be difficult, and developing a data…

Web applications are increasingly showing recommended users from social media along with some descriptions, an attempt to show relevancy - why they are being shown. For example, Twitter search for a topical keyword shows expert twitterers…

Social and Information Networks · Computer Science 2012-12-11 Hemant Purohit , Alex Dow , Omar Alonso , Lei Duan , Kevin Haas

This paper presents our research on leveraging social media Big Data and AI to support hurricane disaster emergency response. The current practice of hurricane emergency response for rescue highly relies on emergency call centres. The more…

Artificial Intelligence · Computer Science 2021-06-15 Jingwei Huang , Wael Khallouli , Ghaith Rabadi , Mamadou Seck

Countless disasters have resulted from climate change, causing severe damage to infrastructure and the economy. These disasters have significant societal impacts, necessitating mental health services for the millions affected. To prepare…

Information Retrieval · Computer Science 2024-08-22 Thomas Hoang , Quynh Anh Nguyen , Long Nguyen

Twitter has grown to become an important platform to access immediate information about major events and dynamic topics. As one example, recent work has shown that classifiers trained to detect topical content on Twitter can generalize well…

Information Retrieval · Computer Science 2020-01-28 Kasra Safari , Scott Sanner

Global partisan hostility and polarization has increased, and this polarization is heightened around presidential elections. Models capable of generating accurate summaries of diverse perspectives can help reduce such polarization by…

Computation and Language · Computer Science 2025-07-29 Nicholas Deas , Kathleen McKeown

While social media platforms, such as Twitter, provide a medium for large-scale opinion sharing during news events, it is manually impossible for individuals or media agencies to process the vast volume of content to identify key…

Computation and Language · Computer Science 2026-05-25 Chaitanya Wanjari , Jessica Kamal , Riddhi Jain , Samruddhi Kurhe , Roshni Chakraborty

We introduce the task of microblog opinion summarisation (MOS) and share a dataset of 3100 gold-standard opinion summaries to facilitate research in this domain. The dataset contains summaries of tweets spanning a 2-year period and covers…

Computation and Language · Computer Science 2022-10-05 Iman Munire Bilal , Bo Wang , Adam Tsakalidis , Dong Nguyen , Rob Procter , Maria Liakata

In large-scale emergencies social media has become a key source of information for public awareness, government authorities and relief agencies. However, the sheer volume of data and the low signal-to- noise ratio limit the effectiveness…

Social and Information Networks · Computer Science 2016-10-10 Wanita Sherchan , Shaila Pervin , Christopher J. Butler , Jennifer C. Lai

When a news article describes immigration as an "economic burden" or a "humanitarian crisis," it selectively emphasizes certain aspects of the issue. Although \textit{framing} shapes how the public interprets such issues, audiences do not…

Computation and Language · Computer Science 2025-10-02 Matteo Guida , Yulia Otmakhova , Eduard Hovy , Lea Frermann

One of the major sources of trending news, events and opinion in the current age is micro blogging. Twitter, being one of them, is extensively used to mine data about public responses and event updates. This paper intends to propose methods…

Social and Information Networks · Computer Science 2015-06-22 Rishabh Jain , Abhishek B. S. , Satvik Jagannath

The development of deep neural networks and the emergence of pre-trained language models such as BERT allow to increase performance on many NLP tasks. However, these models do not meet the same popularity for tweet summarization, which can…

Information Retrieval · Computer Science 2021-06-17 Alexis Dusart , Karen Pinel-Sauvagnat , Gilles Hubert

Social media platforms provide a continuous stream of real-time news regarding crisis events on a global scale. Several machine learning methods utilize the crowd-sourced data for the automated detection of crises and the characterization…

Machine Learning · Computer Science 2024-06-07 Angelie Kraft , Ricardo Usbeck

Social media data has emerged as a useful source of timely information about real-world crisis events. One of the main tasks related to the use of social media for disaster management is the automatic identification of crisis-related…

Computation and Language · Computer Science 2022-11-01 Cinthia Sánchez , Hernan Sarmiento , Andres Abeliuk , Jorge Pérez , Barbara Poblete

We discuss foundations and options for alternative, agent-based information retrieval (IR) approaches in Social Networking, especially Decentralized and Mobile Social Networking scenarios. In addition to usual semantic contexts, these…

Social and Information Networks · Computer Science 2012-09-14 Georg Groh , Florian Straub , Benjamin Koster

For Open Source Software (OSS) projects, discussions in Issue Tracking Systems (ITS) serve as a crucial collaboration mechanism for diverse stakeholders. However, these discussions can become lengthy and entangled, making it hard to find…

Human-Computer Interaction · Computer Science 2023-08-08 Saskia Gilmer , Avinash Bhat , Shuvam Shah , Kevin Cherry , Jinghui Cheng , Jin L. C. Guo

Situational awareness is crucial for effective disaster management. However, obtaining information about the actual situation is usually difficult and time-consuming. While there has been some effort in terms of incorporating the affected…

Social and Information Networks · Computer Science 2013-01-11 Sander Wozniak , Michael Rossberg , Guenter Schaefer

During disasters, extracting causal relations from social media can strengthen situational awareness by identifying factors linked to casualties, physical damage, infrastructure disruption, and cascading impacts. However, disaster-related…

Computation and Language · Computer Science 2026-05-13 Ujun Jeong , Saketh Vishnubhatla , Bohan Jiang , Andre Harrison , Adrienne Raglin , Huan Liu

In this paper, we discuss the collection of a corpus associated to tropical storm Harvey, as well as its analysis from both spatial and topical perspectives. From the spatial perspective, our goal here is to get a first estimation of the…

Disaster management demands a near real-time information dissemina-tion so that the emergency services can be provided to the right people at the right time. Recent advances in information and communication technologies enable collection of…