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The ability to engage in goal-oriented conversations has allowed humans to gain knowledge, reduce uncertainty, and perform tasks more efficiently. Artificial agents, however, are still far behind humans in having goal-driven conversations.…

Computation and Language · Computer Science 2019-07-30 Pushkar Shukla , Carlos Elmadjian , Richika Sharan , Vivek Kulkarni , Matthew Turk , William Yang Wang

Conversational recommendation systems have recently gain a lot of attention, as users can continuously interact with the system over multiple conversational turns. However, conversational recommendation systems are based on complex neural…

Machine Learning · Computer Science 2020-11-11 Stefanos Antaris , Dimitrios Rafailidis , Mohammad Aliannejadi

We present ADVISER - an open-source, multi-domain dialog system toolkit that enables the development of multi-modal (incorporating speech, text and vision), socially-engaged (e.g. emotion recognition, engagement level prediction and…

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

A long-term goal of machine learning research is to build an intelligent dialog agent. Most research in natural language understanding has focused on learning from fixed training sets of labeled data, with supervision either at the word…

Computation and Language · Computer Science 2016-10-26 Jason Weston

This paper presents key principles and solutions to the challenges faced in designing a domain-specific conversational agent for the legal domain. It includes issues of scope, platform, architecture and preparation of input data. It…

Human-Computer Interaction · Computer Science 2021-09-02 Mudita Sharma , Tony Russell-Rose , Lina Barakat , Akitaka Matsuo

Predicting user satisfaction in conversational systems has become critical, as spoken conversational assistants operate in increasingly complex domains. Online satisfaction prediction (i.e., predicting satisfaction of the user with the…

Human-Computer Interaction · Computer Science 2020-06-04 Jason Ingyu Choi , Ali Ahmadvand , Eugene Agichtein

Building intelligent agents that can communicate with and learn from humans in natural language is of great value. Supervised language learning is limited by the ability of capturing mainly the statistics of training data, and is hardly…

Computation and Language · Computer Science 2018-05-02 Haichao Zhang , Haonan Yu , Wei Xu

Automated real-time evaluation of counselor-client interaction is important for ensuring quality counseling but the rules are difficult to articulate. Recent advancements in machine learning methods show the possibility of learning such…

Computation and Language · Computer Science 2022-03-08 Anqi Li , Jingsong Ma , Lizhi Ma , Pengfei Fang , Hongliang He , Zhenzhong Lan

Conversational agents are becoming increasingly popular for supporting and facilitating learning. Conventional pedagogical agents are designed to play the role of human teachers by giving instructions to the students. In this paper, we…

Human-Computer Interaction · Computer Science 2019-10-01 Nalin Chhibber , Edith Law

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

The dialogue experience with conversational agents can be greatly enhanced with multimodal and immersive interactions in virtual reality. In this work, we present an open-source architecture with the goal of simplifying the development of…

Artificial Intelligence · Computer Science 2023-08-08 Michele Yin , Gabriel Roccabruna , Abhinav Azad , Giuseppe Riccardi

Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…

Machine Learning · Computer Science 2017-11-15 Xiujun Li , Zachary C. Lipton , Bhuwan Dhingra , Lihong Li , Jianfeng Gao , Yun-Nung Chen

Modeling agent behavior is central to understanding the emergence of complex phenomena in multiagent systems. Prior work in agent modeling has largely been task-specific and driven by hand-engineering domain-specific prior knowledge. We…

Multiagent Systems · Computer Science 2018-08-02 Aditya Grover , Maruan Al-Shedivat , Jayesh K. Gupta , Yura Burda , Harrison Edwards

Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…

Information Retrieval · Computer Science 2023-02-15 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

Agents that negotiate with humans find broad applications in pedagogy and conversational AI. Most efforts in human-agent negotiations rely on restrictive menu-driven interfaces for communication. To advance the research in language-based…

Computation and Language · Computer Science 2021-03-01 Kushal Chawla , Gale Lucas , Jonathan May , Jonathan Gratch

The ideal conversational recommender system (CRS) acts like a savvy salesperson, adapting its language and suggestions to each user's level of expertise. However, most current systems treat all users as experts, leading to frustrating and…

Information Retrieval · Computer Science 2025-12-16 Ivica Kostric , Ujwal Gadiraju , Krisztian Balog

When traveling to a foreign country, we are often in dire need of an intelligent conversational agent to provide instant and informative responses to our various queries. However, to build such a travel agent is non-trivial. First of all,…

Computation and Language · Computer Science 2019-07-03 Lizi Liao , Ryuichi Takanobu , Yunshan Ma , Xun Yang , Minlie Huang , Tat-Seng Chua

Digital human recommendation system has been developed to help customers find their favorite products and is playing an active role in various recommendation contexts. How to timely catch and learn the dynamics of the preferences of the…

Information Retrieval · Computer Science 2022-11-07 Xiong Junwu , Xiaoyun Feng , YunZhou Shi , James Zhang , Zhongzhou Zhao , Wei Zhou
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