Related papers: A Large-Scale Characterization of User Behaviour i…
An approach to enable advanced troubleshooting, granular analysis and service quality of experience assessment is presented. The use of topology information in the identification of each cable network element along with granular information…
The backhaul traffic is becoming a major concern in wireless and cellular networks (e.g., 4G-LTE and 5G) with the increasing demands for online video streaming. Caching the popular content in the cache memory of the network users (e.g.,…
We present a network-based recommender system for live shows (concerts, theater, circus, etc) that finds a set of people probably interested in a given, new show. We combine collaborative and content-based filtering to take benefit of past…
In the context of Social TV, the increasing popularity of first and second screen users, interacting and posting content online, illustrates new business opportunities and related technical challenges, in order to enrich user experience on…
Dynamic Adaptive Streaming over HTTP (DASH) has emerged as an increasingly popular paradigm for video streaming [13], in which a video is segmented into many chunks delivered to users by HTTP request/response over Transmission Control…
Delivering customer services through video communications has brought new opportunities to analyze customer satisfaction for quality management. However, due to the lack of reliable self-reported responses, service providers are troubled by…
Recently, multi-screen cloud social TV is invented to transform TV into social experience. People watching the same content on social TV may come from different locations, while freely interact with each other through text, image, audio and…
Livestreaming has rapidly become a popular online pastime, with real-time interaction between streamer and viewer being a key motivating feature. However, viewers have traditionally had limited opportunity to directly influence the streamed…
In the nascent days of e-content delivery, having a superior product was enough to give companies an edge against the competition. With today's fiercely competitive market, one needs to be multiple steps ahead, especially when it comes to…
In the second half of the 20th century, Parliament allowed broadcasters to transmit radio and eventually television coverage of debates and meetings of select committees. More recently, in an effort to further improve transparency and…
Every device defines the behavior of various applications running on it with the help of user profiles or settings. What if a user wants different different applications to run in different different networks. Then he cannot do this because…
Large-scale interaction networks of human communication are often modeled as complex graph structures, obscuring temporal patterns within individual conversations. To facilitate the understanding of such conversational dynamics, episodes…
Customer churn prediction is a valuable task in many industries. In telecommunications it presents great challenges, given the high dimensionality of the data, and how difficult it is to identify underlying frustration signatures, which may…
Personalization, including both self-selected and pre-selected, is inevitable when tremendous amounts of media content are available. Personalization, which is believed to cause people to consume fewer diverse contents, can lead to…
A long-standing vision in computer science has been to evolve computing devices into proactive assistants that enhance our productivity, health and wellness, and many other facets of our lives. User digitization is crucial in achieving this…
Most results on coded caching focus on a static scenario, in which a fixed number of users synchronously place their requests from a content library, and the performance is measured in terms of the latency in satisfying all of these…
This survey presents the evolution of live media streaming and the technological developments behind today's IP-based low-latency live streaming systems. Live streaming primarily involves capturing, encoding, packaging and delivering…
Empowered by today's rich tools for media generation and collaborative production, the multimedia service paradigm is shifting from the conventional single source, to multi-source, to many sources, and now toward {\em crowdsource}. Such…
Search queries are appropriate when users have explicit intent, but they perform poorly when the intent is difficult to express or if the user is simply looking to be inspired. Visual browsing systems allow e-commerce platforms to address…
Faced with the challenge of attracting user attention and revenue, social media websites have turned to video advertisements (video-ads). While in traditional media the video-ad market is mostly based on an interaction between content…