Related papers: Towards End-to-End Reinforcement Learning of Dialo…
Neural end-to-end goal-oriented dialog systems showed promise to reduce the workload of human agents for customer service, as well as reduce wait time for users. However, their inability to handle new user behavior at deployment has limited…
In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…
Querying the knowledge base (KB) has long been a challenge in the end-to-end task-oriented dialogue system. Previous sequence-to-sequence (Seq2Seq) dialogue generation work treats the KB query as an attention over the entire KB, without the…
Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…
Incorporating knowledge bases (KB) into end-to-end task-oriented dialogue systems is challenging, since it requires to properly represent the entity of KB, which is associated with its KB context and dialogue context. The existing works…
Task-oriented dialog (TOD) systems often need to formulate knowledge base (KB) queries corresponding to the user intent and use the query results to generate system responses. Existing approaches require dialog datasets to explicitly…
Multimodal search-based dialogue is a challenging new task: It extends visually grounded question answering systems into multi-turn conversations with access to an external database. We address this new challenge by learning a neural…
End-to-end dialog systems have become very popular because they hold the promise of learning directly from human to human dialog interaction. Retrieval and Generative methods have been explored in this area with mixed results. A key element…
Conversational question answering (ConvQA) over law knowledge bases (KBs) involves answering multi-turn natural language questions about law and hope to find answers in the law knowledge base. Despite many methods have been proposed.…
Learning an efficient manager of dialogue agent from data with little manual intervention is important, especially for goal-oriented dialogues. However, existing methods either take too many manual efforts (e.g. reinforcement learning…
Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…
End-to-End task-oriented dialogue systems generate responses based on dialog history and an accompanying knowledge base (KB). Inferring those KB entities that are most relevant for an utterance is crucial for response generation. Existing…
End-to-end learning framework is useful for building dialog systems for its simplicity in training and efficiency in model updating. However, current end-to-end approaches only consider user semantic inputs in learning and under-utilize…
We present an optimised multi-modal dialogue agent for interactive learning of visually grounded word meanings from a human tutor, trained on real human-human tutoring data. Within a life-long interactive learning period, the agent, trained…
In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…
One of the major drawbacks of modularized task-completion dialogue systems is that each module is trained individually, which presents several challenges. For example, downstream modules are affected by earlier modules, and the performance…
End-to-end task-oriented dialogue systems aim to generate system responses directly from plain text inputs. There are two challenges for such systems: one is how to effectively incorporate external knowledge bases (KBs) into the learning…
This paper presents an end-to-end framework for task-oriented dialog systems using a variant of Deep Recurrent Q-Networks (DRQN). The model is able to interface with a relational database and jointly learn policies for both language…
End-to-end design of dialogue systems has recently become a popular research topic thanks to powerful tools such as encoder-decoder architectures for sequence-to-sequence learning. Yet, most current approaches cast human-machine dialogue…
Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…