Related papers: Incorporating Clicks, Attention and Satisfaction i…
We feel happy when web-browsing operations provide us with necessary information; otherwise, we feel bitter. How to measure this happiness (or bitterness)? How does the profile of happiness grow and decay during the course of web-browsing?…
Finding a product online can be a challenging task for users. Faceted search interfaces, often in combination with recommenders, can support users in finding a product that fits their preferences. However, those preferences are not always…
Click-Through Rate (CTR) prediction plays an important role in many industrial applications, and recently a lot of attention is paid to the deep interest models which use attention mechanism to capture user interests from historical…
This paper investigates the composition of search engine results pages. We define what elements the most popular web search engines use on their results pages (e.g., organic results, advertisements, shortcuts) and to which degree they are…
User interaction behavior is a valuable source of implicit relevance feedback. In Web image search a different type of search result presentation is used than in general Web search, which leads to different interaction mechanisms and user…
The session search task aims at best serving the user's information need given her previous search behavior during the session. We propose an extended relevance model that captures the user's dynamic information need in the session. Our…
Click-Through Rate (CTR) prediction, a core task in recommendation systems, estimates user click likelihood using historical behavioral data. Modeling user behavior sequences as text to leverage Language Models (LMs) for this task has…
There is a growing demand for transparency in search engines to understand how search results are curated and to enhance users' trust. Prior research has introduced search result explanations with a focus on how to explain, assuming…
Evaluating retrieval performance without editorial relevance judgments is challenging, but instead, user interactions can be used as relevance signals. Living labs offer a way for small-scale platforms to validate information retrieval…
Search engine results pages are usually abstracted as binary relevance vectors and hence are categorical data, meaning that only a limited set of operations is permitted, most notably tabulation of occurrence frequencies, with determination…
With the increasing popularity of conversational search, how to evaluate the performance of conversational search systems has become an important question in the IR community. Existing works on conversational search evaluation can mainly be…
The effectiveness of an IR system is gauged not just by its ability to retrieve relevant results but also by how it presents these results to users; an engaging presentation often correlates with increased user satisfaction. While existing…
In-degree, PageRank, number of visits and other measures of Web page popularity significantly influence the ranking of search results by modern search engines. The assumption is that popularity is closely correlated with quality, a more…
Training and refreshing a web-scale Question Answering (QA) system for a multi-lingual commercial search engine often requires a huge amount of training examples. One principled idea is to mine implicit relevance feedback from user behavior…
People use search engines to find answers to questions related to their health, finances, or other socially relevant issues. However, most users are unaware that search results are considerably influenced by search engine marketing (SEM).…
A well-known problem when learning from user clicks are inherent biases prevalent in the data, such as position or trust bias. Click models are a common method for extracting information from user clicks, such as document relevance in web…
In this paper, we address the problem of answering complex information needs by conversing conversations with search engines, in the sense that users can express their queries in natural language, and directly receivethe information they…
This work falls in the areas of information retrieval and semantic web, and aims to improve the evaluation of web search tools. Indeed, the huge number of information on the web as well as the growth of new inexperienced users creates new…
The many metrics employed for the evaluation of search engine results have not themselves been conclusively evaluated. We propose a new measure for a metric's ability to identify user preference of result lists. Using this measure, we…
Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…