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This paper proposes an approach to analyze an event log of a business process in order to generate case-level recommendations of treatments that maximize the probability of a given outcome. Users classify the attributes in the event log…

Machine Learning · Computer Science 2020-09-04 Zahra Dasht Bozorgi , Irene Teinemaa , Marlon Dumas , Marcello La Rosa , Artem Polyvyanyy

Modern information systems that support complex business processes generally maintain significant amounts of process execution data, particularly records of events corresponding to the execution of activities (event logs). In this paper, we…

Software Engineering · Computer Science 2025-07-22 Fabrizio Maria Maggi , Chiara Di Francescomarino , Marlon Dumas , Chiara Ghidini

Process mining is a field of computer science that deals with discovery and analysis of process models based on automatically generated event logs. Currently, many companies use this technology for optimization and improving their…

Artificial Intelligence · Computer Science 2023-03-27 Antonina K. Begicheva , Irina A. Lomazova , Roman A. Nesterov

Process mining involves discovering, monitoring, and improving real processes by extracting knowledge from event logs in information systems. Process mining has become an important topic in recent years, as evidenced by a growing number of…

Software Engineering · Computer Science 2021-04-01 Sabah Al-Fedaghi

A common challenge for improving business processes in large organizations is that business people in charge of the operations are lacking a fact-based understanding of the execution details, process variants, and exceptions taking place in…

Databases · Computer Science 2021-08-26 Teemu Lehto , Markku Hinkka

Business Process Management (BPM) has the potential to help companies manage and reduce their activities' negative social and environmental impacts. However, so far, only limited capabilities for analysing the sustainability impacts of…

Software Engineering · Computer Science 2025-03-19 Andreas Fritsch

Detecting anomalies is important for identifying inefficiencies, errors, or fraud in business processes. Traditional process mining approaches focus on analyzing 'flattened', sequential, event logs based on a single case notion. However,…

Statistical Finance · Quantitative Finance 2024-03-05 Alessandro Niro , Michael Werner

This thesis focuses on process mining on event data where such a normative specification is absent and, as a result, the event data is less structured. The thesis puts special emphasis on one application domain that fits this description:…

Artificial Intelligence · Computer Science 2019-09-05 Niek Tax

Processes are a crucial artefact in organizations, since they coordinate the execution of activities so that products and services are provided. The use of models to analyse the underlying processes is a well-known practice. However, due to…

Artificial Intelligence · Computer Science 2019-12-13 Thomas Chatain , Mathilde Boltenhagen , Josep Carmona

Traditionally, research in Business Process Management has put a strong focus on centralized and intra-organizational processes. However, today's business processes are increasingly distributed, deviating from a centralized layout, and…

Distributed, Parallel, and Cluster Computing · Computer Science 2018-01-10 Michael Borkowski , Walid Fdhila , Matteo Nardelli , Stefanie Rinderle-Ma , Stefan Schulte

Process mining offers techniques to exploit event data by providing insights and recommendations to improve business processes. The growing amount of algorithms for process discovery has raised the question of which algorithms perform best…

Software Engineering · Computer Science 2018-06-20 Toon Jouck , Alfredo Bolt , Benoît Depaire , Massimiliano de Leoni , Wil M. P. van der Aalst

The data mining process consists of a series of steps ranging from data cleaning, data selection and transformation, to pattern evaluation and visualization. One of the central problems in data mining is to make the mined patterns or…

Databases · Computer Science 2007-05-23 Zengyou He , Xiaofei Xu , Shengchun Deng

Process discovery algorithms learn process models from executed activity sequences, describing concurrency, causality, and conflict. Concurrent activities require observing multiple permutations, increasing data requirements, especially for…

Data mining is the task of discovering interesting patterns from large amounts of data. There are many data mining tasks, such as classification, clustering, association rule mining, and sequential pattern mining. Sequential pattern mining…

Databases · Computer Science 2010-02-08 Mahdi Esmaeili , Fazekas Gabor

The capability to store data about business processes execution in so-called Event Logs has brought to the diffusion of tools for the analysis of process executions and for the assessment of the goodness of a process model. Nonetheless,…

Several decision points exist in business processes (e.g., whether a purchase order needs a manager's approval or not), and different decisions are made for different process instances based on their characteristics (e.g., a purchase order…

Artificial Intelligence · Computer Science 2022-11-01 Gyunam Park , Aaron Küsters , Mara Tews , Cameron Pitsch , Jonathan Schneider , Wil M. P. van der Aalst

Conformance checking is a crucial aspect of process mining, where the main objective is to compare the actual execution of a process, as recorded in an event log, with a reference process model, e.g., in the form of a Petri net or a BPMN.…

Information Retrieval · Computer Science 2025-01-24 Majid Rafiei , Mahsa Pourbafrani , Wil M. P. van der Aalst

Businesses are naturally interested in detecting anomalies in their internal processes, because these can be indicators for fraud and inefficiencies. Within the domain of business intelligence, classic anomaly detection is not very…

Artificial Intelligence · Computer Science 2018-05-01 Timo Nolle , Stefan Luettgen , Alexander Seeliger , Max Mühlhäuser

The number of events recorded for operational processes is growing every year. This applies to all domains: from health care and e-government to production and maintenance. Event data are a valuable source of information for organizations…

Other Computer Science · Computer Science 2017-03-13 Wil M. P. van der Aalst , Alfredo Bolt , Sebastiaan J. van Zelst

Organizations need to manage numerous business processes for delivering their services and products to customers. One important consideration thereby lies in the adherence to regulations such as laws, guidelines, or industry standards. In…

Computers and Society · Computer Science 2025-11-12 Finn Klessascheck , Luise Pufahl