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The development of AR and VR technologies is enhancing users' online shopping experiences in various ways. However, in existing VR shopping applications, shopping contexts merely refer to the products and virtual malls or metaphorical…
Economies are instances of complex socio-technical systems that are shaped by the interactions of large numbers of individuals. The individual behavior and decision-making of consumer agents is determined by complex psychological dynamics…
In recent years, the magnitude of consumer-to-consumer (C2C) markets have grown significantly, highlighting the increasing significance of trust between buyers and sellers. However, the specific aspects of product information that…
Software quality-in-use comprehends the quality from user's perspectives. It has gained its importance in e-learning applications, mobile service based applications and project management tools. User's decisions on software acquisitions are…
Understanding consumer emotional experiences on e-commerce platforms is essential for businesses striving to enhance customer engagement and personalisation. Recent research has demonstrated that these experiences are more intricate and…
The textile and apparel industries have grown tremendously over the last few years. Customers no longer have to visit many stores, stand in long queues, or try on garments in dressing rooms as millions of products are now available in…
With the advancement in the marketing channel, the use of e-commerce has increased tremendously therefore the basic objective of this study is to analyze the impact of business analytics and decision support systems on e-commerce in small…
This paper proposes a number of explicit and implicit ratings in product recommendation system for Business-to-customer e-commerce purposes. The system recommends the products to a new user. It depends on the purchase pattern of previous…
Online social networks facilitate user engagement and information sharing but are also rife with misinformation and deception. Research on trust modeling in online social networks focuses on developing computational models or algorithms to…
Product recommendation systems have been instrumental in online commerce since the early days. Their development is expanded further with the help of big data and advanced deep learning methods, where consumer profiling is central. The…
In this digital era, online shopping is common practice in our daily lives. Product reviews significantly influence consumer buying behavior and help establish buyer trust. However, the prevalence of fraudulent reviews undermines this trust…
This study is to investigate the Critical Success Factors (CSFs) of the Business to Customer (B2C) e-commerce system. These factors should be considered comprehensively and expanded to all parties concerned to create and provide the…
Purpose. This paper examines the Internet security perception of Filipinos to establish a need and sense of urgency on the part of the government to create a culture of cybersecurity for every Filipino. Method. A quantitative survey was…
Online data has the potential to transform how researchers and companies produce election forecasts. Social media surveys, online panels and even comments scraped from the internet can offer valuable insights into political preferences.…
User opinions expressed in the form of ratings can influence an individual's view of an item. However, the true quality of an item is often obfuscated by user biases, and it is not obvious from the observed ratings the importance different…
Online data sources offer tremendous promise to demography and other social sciences, but researchers worry that the group of people who are represented in online datasets can be different from the general population. We show that by…
Clickstream data, which come with a massive volume generated by human activities on websites, have become a prominent feature for identifying readers' characteristics by newsrooms after the digitization of news outlets. Although the nature…
Software quality in use comprises quality from the user's perspective. It has gained its importance in e-government applications, mobile-based applications, embedded systems, and even business process development. User's decisions on…
In the process of information gathering on the web, confirmation bias is known to exist, exemplified in phenomena such as echo chambers and filter bubbles. Our purpose is to reveal how people consume news and discuss these phenomena. In web…
Cyberattacks on e-commerce platforms have grown in sophistication, threatening consumer trust and operational continuity. This research presents a hybrid analytical framework that integrates statistical modelling and machine learning for…