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We investigate the problem of multi-domain Dialogue State Tracking (DST) with open vocabulary, which aims to extract the state from the dialogue. Existing approaches usually concatenate previous dialogue state with dialogue history as the…

Computation and Language · Computer Science 2020-10-22 Yan Zeng , Jian-Yun Nie

Dialogue state tracking (DST) is an essential sub-task for task-oriented dialogue systems. Recent work has focused on deep neural models for DST. However, the neural models require a large dataset for training. Furthermore, applying them to…

Computation and Language · Computer Science 2022-10-06 Hyunmin Jeon , Gary Geunbae Lee

Dialogue Topic Segmentation (DTS) aims to divide dialogues into coherent segments. DTS plays a crucial role in various NLP downstream tasks, but suffers from chronic problems: data shortage, labeling ambiguity, and incremental complexity of…

Computation and Language · Computer Science 2025-05-28 Seungmin Lee , Yongsang Yoo , Minhwa Jung , Min Song

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas

A practical dialogue system requires the capacity for ongoing skill acquisition and adaptability to new tasks while preserving prior knowledge. However, current methods for Continual Dialogue State Tracking (DST), a crucial function of…

Computation and Language · Computer Science 2024-09-01 Yujie Feng , Xu Chu , Yongxin Xu , Guangyuan Shi , Bo Liu , Xiao-Ming Wu

Dialogue state tracking (DST) module is an important component for task-oriented dialog systems to understand users' goals and needs. Collecting dialogue state labels including slots and values can be costly, especially with the wide…

Computation and Language · Computer Science 2023-01-27 Yuting Yang , Wenqiang Lei , Pei Huang , Juan Cao , Jintao Li , Tat-Seng Chua

The performance of task-oriented dialogue models is strongly tied to how well they track dialogue states, which records and updates user information across multi-turn interactions. However, current multi-domain DST encounters two key…

Computation and Language · Computer Science 2026-03-12 Haoxiang Su , Ruiyu Fang , Liting Jiang , Xiaomeng Huang , Shuangyong Song

The ultimate goal of dialog research is to develop systems that can be effectively used in interactive settings by real users. To this end, we introduced the Interactive Evaluation of Dialog Track at the 9th Dialog System Technology…

Computation and Language · Computer Science 2022-08-01 Shikib Mehri , Yulan Feng , Carla Gordon , Seyed Hossein Alavi , David Traum , Maxine Eskenazi

Continual learning is one of the key components of human learning and a necessary requirement of artificial intelligence. As dialogue can potentially span infinitely many topics and tasks, a task-oriented dialogue system must have the…

Computation and Language · Computer Science 2022-10-11 Christian Geishauser , Carel van Niekerk , Nurul Lubis , Michael Heck , Hsien-Chin Lin , Shutong Feng , Milica Gašić

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

This paper is concerned with dialogue state tracking (DST) in a task-oriented dialogue system. Building a DST module that is highly effective is still a challenging issue, although significant progresses have been made recently. This paper…

Computation and Language · Computer Science 2021-06-01 Yue Feng , Yang Wang , Hang Li

Dialog State Tracking (DST) is one of the most crucial modules for goal-oriented dialogue systems. In this paper, we introduce FastSGT (Fast Schema Guided Tracker), a fast and robust BERT-based model for state tracking in goal-oriented…

Machine Learning · Computer Science 2020-08-31 Vahid Noroozi , Yang Zhang , Evelina Bakhturina , Tomasz Kornuta

We present a novel approach to dialogue state tracking and referring expression resolution tasks. Successful contextual understanding of multi-turn spoken dialogues requires resolving referring expressions across turns and tracking the…

Computation and Language · Computer Science 2019-04-02 Pushpendre Rastogi , Arpit Gupta , Tongfei Chen , Lambert Mathias

A desirable dialog system should be able to continually learn new skills without forgetting old ones, and thereby adapt to new domains or tasks in its life cycle. However, continually training a model often leads to a well-known…

Computation and Language · Computer Science 2022-03-15 Qi Zhu , Bing Li , Fei Mi , Xiaoyan Zhu , Minlie Huang

A Pascal challenge entitled monaural multi-talker speech recognition was developed, targeting the problem of robust automatic speech recognition against speech like noises which significantly degrades the performance of automatic speech…

Computation and Language · Computer Science 2016-10-06 Mahdi Khademian , Mohammad Mehdi Homayounpour

Continual learning is crucial for dialog state tracking (DST) in dialog systems, since requirements from users for new functionalities are often encountered. However, most of existing continual learning methods for DST require task…

Computation and Language · Computer Science 2023-11-20 Hong Liu , Yucheng Cai , Yuan Zhou , Zhijian Ou , Yi Huang , Junlan Feng

Task oriented dialog agents provide a natural language interface for users to complete their goal. Dialog State Tracking (DST), which is often a core component of these systems, tracks the system's understanding of the user's goal…

Computation and Language · Computer Science 2020-02-21 Adarsh Kumar , Peter Ku , Anuj Kumar Goyal , Angeliki Metallinou , Dilek Hakkani-Tur

This paper presents an end-to-end framework for task-oriented dialog systems using a variant of Deep Recurrent Q-Networks (DRQN). The model is able to interface with a relational database and jointly learn policies for both language…

Artificial Intelligence · Computer Science 2016-09-19 Tiancheng Zhao , Maxine Eskenazi

We present a novel end-to-end trainable neural network model for task-oriented dialog systems. The model is able to track dialog state, issue API calls to knowledge base (KB), and incorporate structured KB query results into system…

Computation and Language · Computer Science 2017-08-22 Bing Liu , Ian Lane

This paper presents our novel method to encode word confusion networks, which can represent a rich hypothesis space of automatic speech recognition systems, via recurrent neural networks. We demonstrate the utility of our approach for the…

Computation and Language · Computer Science 2017-08-10 Glorianna Jagfeld , Ngoc Thang Vu