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IT helpdesks are charged with the task of responding quickly to user queries. To give the user confidence that their query matters, the helpdesk will auto-reply to the user with confirmation that their query has been received and logged.…
Providing computer systems with the ability to understand and generate natural language has long been a challenge of engineers. Recent progress in natural language processing (NLP), like the GPT-3 language model released by OpenAI, has made…
Email classification is still a mostly manual task. Consequently, most Web mail users never define a single folder. Recently however, automatic classification offering the same categories to all users has started to appear in some Web mail…
We propose Neural Responding Machine (NRM), a neural network-based response generator for Short-Text Conversation. NRM takes the general encoder-decoder framework: it formalizes the generation of response as a decoding process based on the…
Interactive user interfaces have increasingly explored AI's role in enhancing communication efficiency and productivity in collaborative tasks. The emergence of Large Language Models (LLMs) such as ChatGPT has revolutionized conversational…
Recent years have brought about an interest in the challenging task of summarizing conversation threads (meetings, online discussions, etc.). Such summaries help analysis of the long text to quickly catch up with the decisions made and thus…
Advanced machine learning and natural language techniques enable attackers to launch sophisticated and targeted social engineering-based attacks. To counter the active attacker issue, researchers have since resorted to proactive methods of…
When you have a question, the most effective way to have the question answered is to directly connect with experts on the topic and have a conversation with them. Prior to the invention of writing, this was the only way. Although effective,…
Text-based communication is expected to be prevalent in 6G applications such as wireless AI-generated content (AIGC). Motivated by this, this paper addresses the challenges of transmitting text prompts over erasure channels for a…
Neural network-based methods represent the state-of-the-art in question generation from text. Existing work focuses on generating only questions from text without concerning itself with answer generation. Moreover, our analysis shows that…
Personalized services are in need of a rich and powerful personal knowledge base, i.e. a knowledge base containing information about the user. This paper proposes an approach to extracting personal knowledge from smartphone push…
Today, people use email services such as Gmail, Outlook, AOL Mail, etc. to communicate with each other as quickly as possible to send information and official letters. Spam or junk mail is a major challenge to this type of communication,…
Huge amount of information is present in the World Wide Web and a large amount is being added to it frequently. A query-specific summary of multiple documents is very helpful to the user in this context. Currently, few systems have been…
In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we focus on the task of product-aware answer generation, which learns to generate an accurate and complete answer from…
Neural language model-based approaches to automated story generation suffer from two important limitations. First, language model-based story generators generally do not work toward a given goal or ending. Second, they often lose coherence…
Quick Summary is an innovate implementation of an automatic document summarizer that inputs a document in the English language and evaluates each sentence. The scanner or evaluator determines criteria based on its grammatical structure and…
Email is one of the most widely used ways to communicate, with millions of people and businesses relying on it to communicate and share knowledge and information on a daily basis. Nevertheless, the rise in email users has occurred a…
In Natural Language Understanding, the task of response generation is usually focused on responses to short texts, such as tweets or a turn in a dialog. Here we present a novel task of producing a critical response to a long argumentative…
Recently, some E-commerce sites launch a new interaction box called Tips on their mobile apps. Users can express their experience and feelings or provide suggestions using short texts typically several words or one sentence. In essence,…
We present Speakerly, a new real-time voice-based writing assistance system that helps users with text composition across various use cases such as emails, instant messages, and notes. The user can interact with the system through…