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In this paper, we present a neural network based task-oriented dialogue system that can be optimized end-to-end with deep reinforcement learning (RL). The system is able to track dialogue state, interface with knowledge bases, and…

Computation and Language · Computer Science 2017-12-04 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…

Artificial Intelligence · Computer Science 2018-12-03 Rahul Goel , Shachi Paul , Tagyoung Chung , Jeremie Lecomte , Arindam Mandal , Dilek Hakkani-Tur

Classic pipeline models for task-oriented dialogue system require explicit modeling the dialogue states and hand-crafted action spaces to query a domain-specific knowledge base. Conversely, sequence-to-sequence models learn to map dialogue…

Computation and Language · Computer Science 2018-06-13 Haoyang Wen , Yijia Liu , Wanxiang Che , Libo Qin , Ting Liu

One of the major drawbacks of modularized task-completion dialogue systems is that each module is trained individually, which presents several challenges. For example, downstream modules are affected by earlier modules, and the performance…

Computation and Language · Computer Science 2018-02-13 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz

Dialogue state tracking (DST) is an essential sub-task for task-oriented dialogue systems. Recent work has focused on deep neural models for DST. However, the neural models require a large dataset for training. Furthermore, applying them to…

Computation and Language · Computer Science 2022-10-06 Hyunmin Jeon , Gary Geunbae Lee

Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…

Computation and Language · Computer Science 2017-08-16 Mihail Eric , Christopher D. Manning

The performance of task-oriented dialogue models is strongly tied to how well they track dialogue states, which records and updates user information across multi-turn interactions. However, current multi-domain DST encounters two key…

Computation and Language · Computer Science 2026-03-12 Haoxiang Su , Ruiyu Fang , Liting Jiang , Xiaomeng Huang , Shuangyong Song

An important yet rarely tackled problem in dialogue state tracking (DST) is scalability for dynamic ontology (e.g., movie, restaurant) and unseen slot values. We focus on a specific condition, where the ontology is unknown to the state…

Computation and Language · Computer Science 2019-07-09 Guan-Lin Chao , Ian Lane

Most existing works on dialog systems only consider conversation content while neglecting the personality of the user the bot is interacting with, which begets several unsolved issues. In this paper, we present a personalized end-to-end…

Computation and Language · Computer Science 2018-11-13 Liangchen Luo , Wenhao Huang , Qi Zeng , Zaiqing Nie , Xu Sun

End-to-end task-oriented dialog systems usually suffer from the challenge of incorporating knowledge bases. In this paper, we propose a novel yet simple end-to-end differentiable model called memory-to-sequence (Mem2Seq) to address this…

Computation and Language · Computer Science 2018-05-22 Andrea Madotto , Chien-Sheng Wu , Pascale Fung

A practical dialogue system requires the capacity for ongoing skill acquisition and adaptability to new tasks while preserving prior knowledge. However, current methods for Continual Dialogue State Tracking (DST), a crucial function of…

Computation and Language · Computer Science 2024-09-01 Yujie Feng , Xu Chu , Yongxin Xu , Guangyuan Shi , Bo Liu , Xiao-Ming Wu

The dominant speech separation models are based on complex recurrent or convolution neural network that model speech sequences indirectly conditioning on context, such as passing information through many intermediate states in recurrent…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-17 Jingjing Chen , Qirong Mao , Dong Liu

Spoken dialogue systems typically use a list of top-N ASR hypotheses for inferring the semantic meaning and tracking the state of the dialogue. However ASR graphs, such as confusion networks (confnets), provide a compact representation of a…

Computation and Language · Computer Science 2022-04-11 Vaishali Pal , Fabien Guillot , Manish Shrivastava , Jean-Michel Renders , Laurent Besacier

In this work, we approach spoken Dialogue State Tracking (DST) by bridging the representation spaces of speech encoders and LLMs via a small connector module, with a focus on fully open-sourced and open-data components (WavLM-large, OLMo).…

Audio and Speech Processing · Electrical Eng. & Systems 2025-06-11 Šimon Sedláček , Bolaji Yusuf , Ján Švec , Pradyoth Hegde , Santosh Kesiraju , Oldřich Plchot , Jan Černocký

Dialogue State Tracking (DST) is an essential element of conversational AI with the objective of deeply understanding the conversation context and leading it toward answering user requests. Due to high demands for open-domain and multi-turn…

Computation and Language · Computer Science 2025-10-02 Samin Mahdipour Aghabagher , Saeedeh Momtazi

Recent efforts in Dialogue State Tracking (DST) for task-oriented dialogues have progressed toward open-vocabulary or generation-based approaches where the models can generate slot value candidates from the dialogue history itself. These…

Computation and Language · Computer Science 2020-02-25 Hung Le , Richard Socher , Steven C. H. Hoi

End-to-end design of dialogue systems has recently become a popular research topic thanks to powerful tools such as encoder-decoder architectures for sequence-to-sequence learning. Yet, most current approaches cast human-machine dialogue…

Computation and Language · Computer Science 2017-03-17 Florian Strub , Harm de Vries , Jeremie Mary , Bilal Piot , Aaron Courville , Olivier Pietquin

We introduce a new model, the Recurrent Entity Network (EntNet). It is equipped with a dynamic long-term memory which allows it to maintain and update a representation of the state of the world as it receives new data. For language…

Computation and Language · Computer Science 2017-05-11 Mikael Henaff , Jason Weston , Arthur Szlam , Antoine Bordes , Yann LeCun

Spoken Language Understanding (SLU) is a key component of goal oriented dialogue systems that would parse user utterances into semantic frame representations. Traditionally SLU does not utilize the dialogue history beyond the previous…

Computation and Language · Computer Science 2017-07-11 Ankur Bapna , Gokhan Tur , Dilek Hakkani-Tur , Larry Heck

Generative model has been one of the most common approaches for solving the Dialog State Tracking Problem with the capabilities to model the dialog hypotheses in an explicit manner. The most important task in such Bayesian networks models…

Artificial Intelligence · Computer Science 2017-02-22 Quan Nguyen
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