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Dialogue state tracking (DST) aims to extract essential information from multi-turn dialogue situations and take appropriate actions. A belief state, one of the core pieces of information, refers to the subject and its specific content, and…

Computation and Language · Computer Science 2022-04-01 Takyoung Kim , Hoonsang Yoon , Yukyung Lee , Pilsung Kang , Misuk Kim

Neural dialog state trackers are generally limited due to the lack of quantity and diversity of annotated training data. In this paper, we address this difficulty by proposing a reinforcement learning (RL) based framework for data…

Computation and Language · Computer Science 2019-11-19 Yichun Yin , Lifeng Shang , Xin Jiang , Xiao Chen , Qun Liu

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's requests (\textit{a.k.a} dialogue state tracking) is key to a smooth interaction. Traditionally, TOD systems perform this update in three…

Computation and Language · Computer Science 2024-07-02 Lucas Druart , Valentin Vielzeuf , Yannick Estève

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

We tackle the Dialogue Belief State Tracking(DST) problem of task-oriented conversational systems. Recent approaches to this problem leveraging Transformer-based models have yielded great results. However, training these models is…

Computation and Language · Computer Science 2022-04-19 Debjoy Saha , Bishal Santra , Pawan Goyal

Building conversational speech recognition systems for new languages is constrained by the availability of utterances that capture user-device interactions. Data collection is both expensive and limited by the speed of manual transcription.…

Computation and Language · Computer Science 2019-12-03 Surabhi Punjabi , Harish Arsikere , Sri Garimella

Neural chat translation aims to translate bilingual conversational text, which has a broad application in international exchanges and cooperation. Despite the impressive performance of sentence-level and context-aware Neural Machine…

Computation and Language · Computer Science 2021-07-26 Yunlong Liang , Fandong Meng , Yufeng Chen , Jinan Xu , Jie Zhou

Conversational modeling is an important task in natural language understanding and machine intelligence. Although previous approaches exist, they are often restricted to specific domains (e.g., booking an airline ticket) and require…

Computation and Language · Computer Science 2015-07-23 Oriol Vinyals , Quoc Le

Although pretrained language models (PTLMs) contain significant amounts of world knowledge, they can still produce inconsistent answers to questions when probed, even after specialized training. As a result, it can be hard to identify what…

Computation and Language · Computer Science 2021-10-01 Nora Kassner , Oyvind Tafjord , Hinrich Schütze , Peter Clark

Designing dialog tutors has been challenging as it involves modeling the diverse and complex pedagogical strategies employed by human tutors. Although there have been significant recent advances in neural conversational systems using large…

Computation and Language · Computer Science 2023-03-29 Jakub Macina , Nico Daheim , Lingzhi Wang , Tanmay Sinha , Manu Kapur , Iryna Gurevych , Mrinmaya Sachan

This paper presents a hybrid dialog state tracker enhanced by trainable Spoken Language Understanding (SLU) for slot-filling dialog systems. Our architecture is inspired by previously proposed neural-network-based belief-tracking systems.…

Computation and Language · Computer Science 2017-02-22 Miroslav Vodolán , Rudolf Kadlec , Jan Kleindienst

Sharing process models on the web has emerged as a common practice. Users can collect and share their experimental process models with others. However, some users always feel confused about the shared process models for lack of necessary…

Software Engineering · Computer Science 2019-08-23 Chen Qian , Lijie Wen , Akhil Kumar

Sentence embedding is an important research topic in natural language processing (NLP) since it can transfer knowledge to downstream tasks. Meanwhile, a contextualized word representation, called BERT, achieves the state-of-the-art…

Computation and Language · Computer Science 2020-06-02 Bin Wang , C. -C. Jay Kuo

Designed for tracking user goals in dialogues, a dialogue state tracker is an essential component in a dialogue system. However, the research of dialogue state tracking has largely been limited to unimodality, in which slots and slot values…

Artificial Intelligence · Computer Science 2022-06-17 Hung Le , Nancy F. Chen , Steven C. H. Hoi

The traditional Dialogue State Tracking (DST) problem aims to track user preferences and intents in user-agent conversations. While sufficient for task-oriented dialogue systems supporting narrow domain applications, the advent of Large…

Computation and Language · Computer Science 2023-09-19 Sarkar Snigdha Sarathi Das , Chirag Shah , Mengting Wan , Jennifer Neville , Longqi Yang , Reid Andersen , Georg Buscher , Tara Safavi

We introduce a new rule based system for belief tracking in dialog systems. Despite the simplicity of the rules being considered, the proposed belief tracker ranks favourably compared to the previous submissions on the second and third…

Computation and Language · Computer Science 2015-07-27 Jeremy Fix , Herve Frezza-buet

Long-horizon interactions require language models to manage accumulating information: when to update their state, when to preserve their state, and what to ignore. We study this challenge as \textbf{Contextual Belief Management (CBM)}:…

Artificial Intelligence · Computer Science 2026-05-29 Haoming Xu , Weihong Xu , Zongrui Li , Mengru Wang , Yunzhi Yao , Chiyu Wu , Jin Shang , Yu Gong , Shumin Deng

Dialogue State Tracking (DST) is an essential element of conversational AI with the objective of deeply understanding the conversation context and leading it toward answering user requests. Due to high demands for open-domain and multi-turn…

Computation and Language · Computer Science 2025-10-02 Samin Mahdipour Aghabagher , Saeedeh Momtazi

Tracking the state of the conversation is a central component in task-oriented spoken dialogue systems. One such approach for tracking the dialogue state is slot carryover, where a model makes a binary decision if a slot from the context is…

Computation and Language · Computer Science 2019-06-05 Tongfei Chen , Chetan Naik , Hua He , Pushpendre Rastogi , Lambert Mathias