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Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…

The rapid advancement of conversational search systems revolutionizes how information is accessed by enabling the multi-turn interaction between the user and the system. Existing conversational search systems are usually built with two…

Computation and Language · Computer Science 2025-07-14 Fengran Mo , Yifan Gao , Chuan Meng , Xin Liu , Zhuofeng Wu , Kelong Mao , Zhengyang Wang , Pei Chen , Zheng Li , Xian Li , Bing Yin , Meng Jiang

Empathetic response generation aims to comprehend the cognitive and emotional states in dialogue utterances and generate proper responses. Psychological theories posit that comprehending emotional and cognitive states necessitates…

Computation and Language · Computer Science 2024-06-04 Zhou Yang , Zhaochun Ren , Yufeng Wang , Chao Chen , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…

Computation and Language · Computer Science 2021-04-15 Mariana Leite , Rafael Ferreira , David Semedo , João Magalhães

Recent advances in pre-trained language models have significantly improved neural response generation. However, existing methods usually view the dialogue context as a linear sequence of tokens and learn to generate the next word through…

Computation and Language · Computer Science 2021-12-14 Xiaodong Gu , Kang Min Yoo , Jung-Woo Ha

Several mechanisms to focus attention of a neural network on selected parts of its input or memory have been used successfully in deep learning models in recent years. Attention has improved image classification, image captioning, speech…

Machine Learning · Computer Science 2017-03-08 Łukasz Kaiser , Samy Bengio

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Attention-based encoder-decoder neural network models have recently shown promising results in goal-oriented dialogue systems. However, these models struggle to reason over and incorporate state-full knowledge while preserving their…

Computation and Language · Computer Science 2020-01-29 Firas Kassawat , Debanjan Chaudhuri , Jens Lehmann

Multi-turn response selection is a challenging task due to its high demands on efficient extraction of the matching features from abundant information provided by context utterances. Since incorporating syntactic information like dependency…

Artificial Intelligence · Computer Science 2023-03-14 Tengtao Song , Nuo Chen , Ji Jiang , Zhihong Zhu , Yuexian Zou

The development of trustworthy conversational information-seeking systems relies on dialogue models that can generate faithful and accurate responses based on relevant knowledge texts. However, two main challenges hinder this task. Firstly,…

Computation and Language · Computer Science 2023-11-03 Wanyu Du , Yangfeng Ji

Neural networks have recently become good at engaging in dialog. However, current approaches are based solely on verbal text, lacking the richness of a real face-to-face conversation. We propose a neural conversation model that aims to read…

Computer Vision and Pattern Recognition · Computer Science 2018-12-05 Hang Chu , Daiqing Li , Sanja Fidler

Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation…

Computation and Language · Computer Science 2018-11-07 Zhuosheng Zhang , Jiangtong Li , Pengfei Zhu , Hai Zhao , Gongshen Liu

Recently, neural network based dialogue systems have become ubiquitous in our increasingly digitalized society. However, due to their inherent opaqueness, some recently raised concerns about using neural models are starting to be taken…

Computation and Language · Computer Science 2020-05-28 Haochen Liu , Zhiwei Wang , Tyler Derr , Jiliang Tang

We introduce a new approach to generative data-driven dialogue systems (e.g. chatbots) called TransferTransfo which is a combination of a Transfer learning based training scheme and a high-capacity Transformer model. Fine-tuning is…

Computation and Language · Computer Science 2019-02-05 Thomas Wolf , Victor Sanh , Julien Chaumond , Clement Delangue

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

Dialogue agents that interact with humans in situated environments need to manage referential ambiguity across multiple modalities and ask for help as needed. However, it is not clear what kinds of questions such agents should ask nor how…

Computation and Language · Computer Science 2021-10-14 Felix Gervits , Gordon Briggs , Antonio Roque , Genki A. Kadomatsu , Dean Thurston , Matthias Scheutz , Matthew Marge

The recent surge of text-based online counseling applications enables us to collect and analyze interactions between counselors and clients. A dataset of those interactions can be used to learn to automatically classify the client…

Computation and Language · Computer Science 2019-04-02 Sungjoon Park , Donghyun Kim , Alice Oh

The main goal of modeling human conversation is to create agents which can interact with people in both open-ended and goal-oriented scenarios. End-to-end trained neural dialog systems are an important line of research for such generalized…

Computation and Language · Computer Science 2019-04-30 Chaitanya K. Joshi , Fei Mi , Boi Faltings

Current approaches to empathetic response generation typically encode the entire dialogue history directly and put the output into a decoder to generate friendly feedback. These methods focus on modelling contextual information but neglect…

Computation and Language · Computer Science 2023-11-28 Guoqing Lv , Jiang Li , Xiaoping Wang , Zhigang Zeng

This paper addresses user-specific dialogs. In contrast to previous research on personalized dialogue focused on achieving virtual user dialogue as defined by persona descriptions, user-specific dialogue aims to reproduce real-user dialogue…

Computation and Language · Computer Science 2024-09-04 Atsushi Otsuka , Kazuya Matsuo , Ryo Ishii , Narichika Nomoto , Hiroaki Sugiyama