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Organizations are rapidly adopting Large Language Models (LLMs) to transform their operations, yet they lack clear guidance on key decisions for adoption and implementation. While LLMs offer powerful capabilities in content generation,…

Software Engineering · Computer Science 2025-11-25 Michael Trusov , Minha Hwang , Zainab Jamal , Swarup Chandra

Emerging economies frequently show a large component of their Gross Domestic Product to be dependant on the economic activity of small and medium enterprises. Nevertheless, e-business solutions are more likely designed for large companies.…

General Finance · Quantitative Finance 2018-04-19 Guillermo Rodriguez-Abitia , Susana Vidrio , Claudia Montiel-Sanchez

A range of integrated modeling approaches have been developed to enable a holistic representation of business process logic together with all relevant business rules. These approaches address inherent problems with separate documentation of…

Information Retrieval · Computer Science 2025-06-18 Tianwa Chen , Barbara Weber , Graeme Shanks , Gianluca Demartini , Marta Indulska , Shazia Sadiq

The popularisation of applying AI in businesses poses significant challenges relating to ethical principles, governance, and legal compliance. Although businesses have embedded AI into their day-to-day processes, they lack a unified…

Artificial Intelligence · Computer Science 2024-12-09 Haocheng Lin

Process mining is a new emerging research trend over the last decade which focuses on analyzing the processes using event log and data. The raising integration of information systems for the operation of business processes provides the…

Software Engineering · Computer Science 2019-09-16 B. Kamala

[Context and motivation] When developing software, coordination between different organizational units is essential in order to develop a good quality product, on time and within budget. Particularly, the synchronization between…

Instruction-tuned Large Language Models (LLMs) are increasingly deployed as AI Assistants in firms for support in cognitive tasks. These AI assistants carry embedded perspectives which influence factors across the firm including…

Computers and Society · Computer Science 2025-05-27 Noah Broestl , Benjamin Lange , Cristina Voinea , Geoff Keeling , Rachael Lam

Alignments are a well-known process mining technique for reconciling system logs and normative process models. Evidence of certain behaviors in a real system may only be present in one representation - either a log or a model - but not in…

Artificial Intelligence · Computer Science 2025-01-27 Dominique Sommers , Natalia Sidorova , Boudewijn van Dongen

Over two decades, we and other research groups have found that ethnographic and social analyses of work settings can provide insights useful to the process of system analysis and design. Despite this, ethnographic and social analyses have…

Software Engineering · Computer Science 2011-04-08 David Greenwood , Ian Sommerville

By incorporating aspects of coordination and collaboration, workflow implementations of information systems require a sound conceptualisation of \EM{business processing} semantics. Traditionally, the success of conceptual modelling…

Other Computer Science · Computer Science 2021-05-27 Alistair P. Barros , Arthur H. M. ter Hofstede , Henderik A. Proper , Peter N. Creasy

This document describes a pragmatic approach on how to migrate an organisation computer system towards a new system that could evolve forever, addresses the whole organisation and it is integrated. Governance aspects are as important, if…

Software Engineering · Computer Science 2023-10-10 Manuel Tomas Carrasco Benitez

Aligning software-related activities with corporate strategies and goals is increasingly important for several reasons such as increasing the customer satisfaction in software-based products and services. Several approaches have been…

Software Engineering · Computer Science 2013-11-08 Jürgen Münch , Fabian Fagerholm , Petri Kettunen , Max Pagels , Jari Partanen

The thesis discusses topics related to the development of business process management systems. Business process management systems have evolved on the basis of workflow management systems through incremental inclusion of standard…

Software Engineering · Computer Science 2025-04-04 Valdis Vitolins

Entity matching is a fundamental task in data cleaning and data integration. With the rapid adoption of large language models (LLMs), recent studies have explored zero-shot and few-shot prompting to improve entity matching accuracy.…

Databases · Computer Science 2025-12-01 Rohan Bopardikar , Jin Wang , Jia Zou

Analysing the development process for an ERP solution, in our case SAP, is one of the most critical processes in implementing standard software packages. Modelling of the proposed system can facilitate the development of enterprise systems…

Software Engineering · Computer Science 2019-01-08 Emmanouil Kolezakis

To date, the principal use case for schema matching research has been as a precursor for code generation, i.e., constructing mappings between schema elements with the end goal of data transfer. In this paper, we argue that schema matching…

Databases · Computer Science 2009-09-15 Ken Smith , Michael Morse , Peter Mork , Maya Li , Arnon Rosenthal , David Allen , Len Seligman , Chris Wolf

Enterprise systems are crucial for enhancing productivity and decision-making among employees and customers. Integrating LLM based systems into enterprise systems enables intelligent automation, personalized experiences, and efficient…

Machine Learning · Computer Science 2025-11-03 Harsh Vishwakarma , Ankush Agarwal , Ojas Patil , Chaitanya Devaguptapu , Mahesh Chandran

Cloud computing promises a radical shift in the provisioning of computing resource within the enterprise. This paper: i) describes the challenges that decision makers face when attempting to determine the feasibility of the adoption of…

Distributed, Parallel, and Cluster Computing · Computer Science 2010-05-14 Ali Khajeh-Hosseini , David Greenwood , James W. Smith , Ian Sommerville

The increasing role of software for developing products and services requires that organizations align their software-related activities with high-level business goals. In practice, this alignment is very difficult and only little…

Software Engineering · Computer Science 2013-11-26 Jürgen Münch , Fabian Fagerholm , Petri Kettunen , Max Pagels , Jari Partanen

Context: While there are many success stories of achieving high reuse and improved quality using software platforms, there is a need to investigate the issues and challenges organizations face when transitioning to a software platform…

Software Engineering · Computer Science 2017-09-25 Yaser Ghanam , Frank Maurer , Pekka Abrahamsson