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Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are…

Computation and Language · Computer Science 2020-09-16 Xiang Gao , Yizhe Zhang , Michel Galley , Chris Brockett , Bill Dolan

As the online world continues its exponential growth, interpersonal communication has come to play an increasingly central role in opinion formation and change. In order to help users better engage with each other online, we study a…

Computation and Language · Computer Science 2019-06-05 Xingshan Zeng , Jing Li , Lu Wang , Kam-Fai Wong

State-of-the-art conversational agents have advanced significantly in conjunction with the use of large transformer-based language models. However, even with these advancements, conversational agents still lack the ability to produce…

Computation and Language · Computer Science 2020-10-21 Sashank Santhanam , Wei Ping , Raul Puri , Mohammad Shoeybi , Mostofa Patwary , Bryan Catanzaro

Deep neural networks have shown recent promise in many language-related tasks such as the modeling of conversations. We extend RNN-based sequence to sequence models to capture the long range discourse across many turns of conversation. We…

Computation and Language · Computer Science 2016-07-18 John M. Pierre , Mark Butler , Jacob Portnoff , Luis Aguilar

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

Open-domain dialogue agents must be able to converse about many topics while incorporating knowledge about the user into the conversation. In this work we address the acquisition of such knowledge, for personalization in downstream Web…

Computation and Language · Computer Science 2019-04-25 Anna Tigunova , Andrew Yates , Paramita Mirza , Gerhard Weikum

In this paper, we propose a deep, globally normalized topic model that incorporates structural relationships connecting documents in socially generated corpora, such as online forums. Our model (1) captures discursive interactions along…

Machine Learning · Computer Science 2020-05-11 Nikita Srivatsan , Zachary Wojtowicz , Taylor Berg-Kirkpatrick

People in conversation entrain their linguistic behaviours through spontaneous alignment mechanisms [7] - both in face-to-face and computer-mediated communication (CMC) [8]. In CMC, one of the mechanisms through which linguistic entrainment…

Computation and Language · Computer Science 2023-12-01 Bruno D. Ferreira-Saraiva , Joao P. Matos-Carvalho , Manuel Pita

How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

Online conversations can go in many directions: some turn out poorly due to antisocial behavior, while others turn out positively to the benefit of all. Research on improving online spaces has focused primarily on detecting and reducing…

Computers and Society · Computer Science 2021-02-17 Jiajun Bao , Junjie Wu , Yiming Zhang , Eshwar Chandrasekharan , David Jurgens

Language understanding (LU) and dialogue policy learning are two essential components in conversational systems. Human-human dialogues are not well-controlled and often random and unpredictable due to their own goals and speaking habits.…

Computation and Language · Computer Science 2017-10-03 Ta-Chung Chi , Po-Chun Chen , Shang-Yu Su , Yun-Nung Chen

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Topics play an important role in the global organisation of a conversation as what is currently discussed constrains the possible contributions of the participant. Understanding the way topics are organised in interaction would provide…

Computation and Language · Computer Science 2024-02-06 Amandine Decker , Maxime Amblard

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Multiturn dialogue models aim to generate human-like responses by leveraging conversational context, consisting of utterances from previous exchanges. Existing methods often neglect the interactions between these utterances or treat all of…

Computation and Language · Computer Science 2025-04-15 Akanksha Mehndiratta , Krishna Asawa

We present PersonaConvBench, a large-scale benchmark for evaluating personalized reasoning and generation in multi-turn conversations with large language models (LLMs). Unlike existing work that focuses on either personalization or…

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

We present a novel response generation system that can be trained end to end on large quantities of unstructured Twitter conversations. A neural network architecture is used to address sparsity issues that arise when integrating contextual…

Computation and Language · Computer Science 2015-06-23 Alessandro Sordoni , Michel Galley , Michael Auli , Chris Brockett , Yangfeng Ji , Margaret Mitchell , Jian-Yun Nie , Jianfeng Gao , Bill Dolan

Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation…

Computation and Language · Computer Science 2018-11-07 Zhuosheng Zhang , Jiangtong Li , Pengfei Zhu , Hai Zhao , Gongshen Liu
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