Related papers: An Innovative, Open, Interoperable Citizen Engagem…
Human-computer interaction (HCI) studies the design and use of interfaces and interactive systems. HCI has been adopted successfully in modern commercial products. Recently, its use for promoting social good and pursuing sustainability,…
With the ubiquity of Internet technologies and growing demands for transparency and open data policies, the role of social networking and online deliberation tools for public engagement in decision-making has increased substantially in the…
The extreme pervasive nature of mobile technologies, together with the users need to continuously interact with her personal devices and to be always connected, strengthen the user-centric approach to design and develop new communication…
To support maintenance and servicing of industrial machines, service processes are even today often performed manually and analogously, although supportive technologies such as augmented reality, virtual reality and digital platforms…
With the art and practice of government policy-making, public work, and citizen participation, many governments adopt information and communication technologies (ICT) as a vehicle to facilitate their relationship with citizens. This…
The Italian National Health Service is adopting Artificial Intelligence through its technical agencies, with the twofold objective of supporting and facilitating the diagnosis and treatment. Such a vast programme requires special care in…
Citizen Science aims to engage people in research activities on important issues related to their well-being. Smart Cities aim to provide them with services that improve the quality of their life. Both concepts have seen significant growth…
E-participation platforms are an important asset for governments in increasing trust and fostering democratic societies. By engaging public and private institutions and individuals, policymakers can make informed and inclusive decisions.…
Singapore, an urbanized and populated country with high penetration of smartphones, provides an excellent base for citizen-centric participatory sensing applications. Mobile participatory sensing applications offer an efficient means of…
With the continuous development of science and technology, the intelligent development of community system becomes a trend. Meanwhile, smart mobile devices and cloud computing technology are increasingly used in intelligent information…
This paper opens by introducing the Internet Plus Government (IPG), a new government initiative emerging in the last decade. To understand benefits and challenges associated with this initiative worldwide, we conducted analyses on research…
Governments all around the world are widely investing on the implementation of e government to advance services to citizens and minimize costs. Governments can progress effectiveness of their operations and can carry their administrative…
Currently, one of the hottest topics in the Internet of Things (IoT) research domain regards the issue to overcome the heterogeneity of proprietary technologies and systems so as to enable the integration of applications and devices…
Context: Open Source Software (OSS) is a vital public good, included across most of modern software stacks, significantly impacting GDP and national tech growth, while supporting interoperability, sovereignty, and transparency. However,…
National governments are increasingly adopting blockchain to enhance transparency, trust, and efficiency in public service delivery. However, evidence on how these technologies are governed across national contexts remains fragmented and…
In this position paper, we explore the adoption of a Smart City with a socio-technical perspective. A Smart city is a transformational technological process leading to profound modifications of existing urban regimes and infrastructure…
Background: Open innovation highlights the potential benefits of external collaboration and knowledge-sharing, often exemplified through Open Source Software (OSS). The public sector has thus far mainly focused on the sharing of Open…
Integration of Machine Learning (ML) techniques into public administration marks a new and transformative era for e-government systems. While traditionally e-government studies were focusing on text-based interactions, this one explores the…
Over the last years, civic technology projects have emerged around the world to advance open government and community action. Although Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) communities have shown a…
Citizen records are scattered between different state organizations. It wastes time, effort, and resources for both citizen and organization to collect, maintain, and update records to fulfill citizen services. Interoperability is a key…