Related papers: User Reviews and Language: How Language Influences…
Deceptive reviews mislead consumers, harm businesses, and undermine trust in online marketplaces. Machine learning classifiers can learn from large amounts of data to distinguish deceptive reviews from genuine ones. However, the…
In this theoretical note we compare different types of computational models of word similarity and association in their ability to predict a set of about 900 rating data. Using regression and predictive modeling tools (neural net, decision…
Multilingual natural language processing is getting increased attention, with numerous models, benchmarks, and methods being released for many languages. English is often used in multilingual evaluation to prompt language models (LMs),…
Continued population growth and urbanization is shifting research to consider the quality of urban green space over the quantity of these parks, woods, and wetlands. The quality of urban green space has been hitherto measured by expert…
The World Wide Web has grown so big, in such an anarchic fashion, that it is difficult to describe. One of the evident intrinsic characteristics of the World Wide Web is its multilinguality. Here, we present a technique for estimating the…
So far different studies have tackled the sentiment analysis in several domains such as restaurant and movie reviews. But, this problem has not been studied in scholarly book reviews which is different in terms of review style and size. In…
This position paper discusses the problem of multilingual evaluation. Using simple statistics, such as average language performance, might inject linguistic biases in favor of dominant language families into evaluation methodology. We argue…
Large Language Models (LLMs) excel at providing information acquired during pretraining on large-scale corpora and following instructions through user prompts. This study investigates whether the quality of LLM responses varies depending on…
Multiple official languages within a country along with languages common with other countries demand content consistency in both shared and unshared languages during information sharing. However, inconsistency due to conflict in content…
Today, the web has become a mandatory platform to express users' opinions, emotions and feelings about various events. Every person using his smartphone can give his opinion about the purchase of a product, the occurrence of an accident,…
Recently, the application of Artificial Intelligence algorithms in hotel recommendation systems has become an increasingly popular topic. One such method that has proven to be effective in this field is Deep Learning, especially Natural…
App reviews deliver user opinions and emerging issues (e.g., new bugs) about the app releases. Due to the dynamic nature of app reviews, topics and sentiment of the reviews would change along with app release versions. Although several…
Computer vision often treats human perception as homogeneous: an implicit assumption that visual stimuli are perceived similarly by everyone. This assumption is reflected in the way researchers collect datasets and train vision models. By…
Social media systems rely on user feedback and rating mechanisms for personalization, ranking, and content filtering. However, when users evaluate content contributed by fellow users (e.g., by liking a post or voting on a comment), these…
User-generated contents (UGCs) on online platforms allow marketing researchers to understand consumer preferences for products and services. With the advance of large language models (LLMs), some studies utilized the models for annotation…
As large language models (LLMs) become increasingly integral to the hospitality and tourism industry, concerns about their fairness in serving diverse identity groups persist. Grounded in social identity theory and sociotechnical systems…
Studies in bias and fairness in natural language processing have primarily examined social biases within a single language and/or across few attributes (e.g. gender, race). However, biases can manifest differently across various languages…
Utilizing review information to enhance recommendation, the de facto review-involved recommender systems, have received increasing interests over the past few years. Thereinto, one advanced branch is to extract salient aspects from textual…
Graduate-level CS programs in the U.S. increasingly enroll international students, with 60.2 percent of master's degrees in 2023 awarded to non-U.S. students. Many of these students take online courses, where peer feedback is used to engage…
With the digitization of travel industry, it is more and more important to understand users from their online behaviors. However, online travel industry data are more challenging to analyze due to extra sparseness, dispersed user history…