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The persistence of lying by some consumers in their online posts of experiences with businesses is problematic, and taints the global pool of information that is used for decision making by people that assume they are true accounts of…

General Economics · Economics 2024-05-22 Shawn Berry

User and product information associated with a review is useful for sentiment polarity prediction. Typical approaches incorporating such information focus on modeling users and products as implicitly learned representation vectors. Most do…

Computation and Language · Computer Science 2022-12-20 Chenyang Lyu , Linyi Yang , Yue Zhang , Yvette Graham , Jennifer Foster

Recommender systems are a valuable way to engage users in a system, increase participation and show them resources they may not have found otherwise. One significant challenge is that user interests may change over time and certain items…

Information Retrieval · Computer Science 2020-06-17 Oznur Alkan , Elizabeth Daly

In the marketing field, understanding consumer heterogeneity, which is the internal or psychological difference among consumers that cannot be captured by behavioral logs, has long been a critical challenge. However, a number of consumers…

Computational Engineering, Finance, and Science · Computer Science 2024-01-23 Junichiro Niimi

Traditionally, Recommender Systems (RS) have primarily measured performance based on the accuracy and relevance of their recommendations. However, this algorithmic-centric approach overlooks how different types of recommendations impact…

Background: It has long been suggested that user feedback, typically written in natural language by end-users, can help issue detection. However, for large-scale online service systems that receive a tremendous amount of feedback, it…

Software Engineering · Computer Science 2025-08-04 Shuyao Jiang , Jiazhen Gu , Wujie Zheng , Yangfan Zhou , Michael R. Lyu

Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…

Information Retrieval · Computer Science 2025-05-07 Juan Ahmad , Jonas Hellgren , Alan Said

Recommender systems are expected to be assistants that help human users find relevant information automatically without explicit queries. As recommender systems evolve, increasingly sophisticated learning techniques are applied and have…

Information Retrieval · Computer Science 2023-12-19 Zhengbang Zhu , Rongjun Qin , Junjie Huang , Xinyi Dai , Yang Yu , Yong Yu , Weinan Zhang

We introduce a new convolutional AutoEncoder architecture for user modelling and recommendation tasks with several improvements over the state of the art. Firstly, our model has the flexibility to learn a set of associations and…

Machine Learning · Computer Science 2025-09-10 Antoine Ledent , Petr Kasalický , Rodrigo Alves , Hady W. Lauw

Recommendation system could help the companies to persuade users to visit or consume at a particular place, which was based on many traditional methods such as the set of collaborative filtering algorithms. Most research discusses the model…

Information Retrieval · Computer Science 2019-01-01 Jionghao Lin , Yiren Liu

Accurate and complete product descriptions are crucial for e-commerce, yet seller-provided information often falls short. Customer reviews offer valuable details but are laborious to sift through manually. We present PRAISE: Product Review…

Computation and Language · Computer Science 2025-06-24 Adnan Qidwai , Srija Mukhopadhyay , Prerana Khatiwada , Dan Roth , Vivek Gupta

Online social network analysis has attracted great attention with a vast number of users sharing information and availability of APIs that help to crawl online social network data. In this paper, we study the research studies that are…

Social and Information Networks · Computer Science 2016-12-28 Tayfun Tuna , Esra Akbas , Ahmet Aksoy , Muhammed Abdullah Canbaz , Umit Karabiyik , Bilal Gonen , Ramazan Aygun

Information retrieval systems, such as online marketplaces, news feeds, and search engines, are ubiquitous in today's digital society. They facilitate information discovery by ranking retrieved items on predicted relevance, i.e. likelihood…

Econometrics · Economics 2022-05-16 Rina Friedberg , Karthik Rajkumar , Jialiang Mao , Qian Yao , YinYin Yu , Min Liu

Learning-to-rank (LTR) algorithms are ubiquitous and necessary to explore the extensive catalogs of media providers. To avoid the user examining all the results, its preferences are used to provide a subset of relatively small size. The…

Online advertising, as the vast market, has gained significant attention in various platforms ranging from search engines, third-party websites, social media, and mobile apps. The prosperity of online campaigns is a challenge in online…

Social and Information Networks · Computer Science 2021-08-23 Zhabiz Gharibshah , Xingquan Zhu

Rating prediction is an important application, and a popular research topic in collaborative filtering. However, both the validity of learning algorithms, and the validity of standard testing procedures rest on the assumption that missing…

Machine Learning · Computer Science 2012-06-26 Benjamin Marlin , Richard S. Zemel , Sam Roweis , Malcolm Slaney

User reviews have become an important source for recommending and explaining products or services. Particularly, providing explanations based on user reviews may improve users' perception of a recommender system (RS). However, little is…

Human-Computer Interaction · Computer Science 2021-09-06 Diana C. Hernandez-Bocanegra , Juergen Ziegler

Recommender systems are playing an increasingly important role in alleviating information overload and supporting users' various needs, e.g., consumption, socialization, and entertainment. However, limited research focuses on how values…

Computers and Society · Computer Science 2022-08-30 Zhilong Chen , Jinghua Piao , Xiaochong Lan , Hancheng Cao , Chen Gao , Zhicong Lu , Yong Li

An implicit expectation of asking users to rate agents, such as an AI decision-aid, is that they will use only relevant information -- ask them about an agent's benevolence, and they should consider whether or not it was kind. Behavioral…

Human-Computer Interaction · Computer Science 2023-07-28 Nikolos Gurney , David Pynadath , Ning Wang

Collaborative filtering is the process of making recommendations regarding the potential preference of a user, for example shopping on the Internet, based on the preference ratings of the user and a number of other users for various items.…

Information Retrieval · Computer Science 2013-01-14 Rita Sharma , David L Poole
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