Related papers: Understanding Rating Behaviour and Predicting Rati…
Recommending items to users is a challenging task due to the large amount of missing information. In many cases, the data solely consist of ratings or tags voluntarily contributed by each user on a very limited subset of the available…
Social recommendation system is to predict unobserved user-item rating values by taking advantage of user-user social relation and user-item ratings. However, user/item diversities in social recommendations are not well utilized in the…
The rapid growth of e-commerce has made people accustomed to shopping online. Before making purchases on e-commerce websites, most consumers tend to rely on rating scores and review information to make purchase decisions. With this…
We study a rating system in which a set of individuals (e.g., the customers of a restaurant) evaluate a given service (e.g, the restaurant), with their aggregated opinion determining the probability of all individuals to use the service and…
Social Networking accounts for a significant chunk of interest among various online activities~\cite{smith2009social}. The proclivity of being social, online, has been ingrained in us so much that we are actively producing content for the…
Online review platforms are a popular way for users to post reviews by expressing their opinions towards a product or service, as well as they are valuable for other users and companies to find out the overall opinions of customers. These…
Many online platforms predominantly rank items by predicted user engagement. We believe that there is much unrealized potential in including non-engagement signals, which can improve outcomes both for platforms and for society as a whole.…
The product reviews are posted online in the hundreds and even in the thousands for some popular products. Handling such a large volume of continuously generated online content is a challenging task for buyers, sellers, and even…
Recommender systems are widely used to predict personalized preferences of goods or services using users' past activities, such as item ratings or purchase histories. If collections of such personal activities were made publicly available,…
Online reviews and recommendation systems help users navigate overwhelming choice, but they are vulnerable to self-reinforcing distortions. This paper examines how a single malicious reviewer can exploit popularity-biased rating dynamics…
The ongoing rapid development of the e-commercial and interest-base websites make it more pressing to evaluate objects' accurate quality before recommendation by employing an effective reputation system. The objects' quality are often…
E-commerce dominates a large part of the world's economy with many websites dedicated to online selling products. The vast majority of e-commerce websites provide their customers with the ability to express their opinions about the…
User representations are routinely used in recommendation systems by platform developers, targeted advertisements by marketers, and by public policy researchers to gauge public opinion across demographic groups. Computer scientists consider…
Modeling and prediction of review helpfulness has become more predominant due to proliferation of e-commerce websites and online shops. Since the functionality of a product cannot be tested before buying, people often rely on different…
The use of online reviews to aid with purchase decisions is popular among consumers as it is a simple heuristic tool based on the reported experiences of other consumers. However, not all online reviews are written by real consumers or…
Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…
Collaborative filtering systems heavily depend on user feedback expressed in product ratings to select and rank items to recommend. In this study we explore how users value different collaborative explanation styles following the user-based…
Item recommendation task predicts a personalized ranking over a set of items for each individual user. One paradigm is the rating-based methods that concentrate on explicit feedbacks and hence face the difficulties in collecting them.…
The text of a review expresses the sentiment a customer has towards a particular product. This is exploited in sentiment analysis where machine learning models are used to predict the review score from the text of the review. Furthermore,…
Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…