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As companies increase their efforts in retaining customers, being able to predict accurately ahead of time, whether a customer will churn in the foreseeable future is an extremely powerful tool for any marketing team. The paper describes in…

Machine Learning · Computer Science 2017-03-14 Philip Spanoudes , Thomson Nguyen

Customer churn prediction in the telecommunications sector represents a critical business intelligence task that has evolved from subjective human assessment to sophisticated algorithmic approaches. In this work, we present a comprehensive…

Applications · Statistics 2025-09-30 Xuhang Chen , Bo Lv , Mengqian Wang , Xunwen Xiang , Shiting Wu , Shenghong Luo , Wenjun Zhang

Customer churn describes terminating a relationship with a business or reducing customer engagement over a specific period. Two main business marketing strategies play vital roles to increase market share dollar-value: gaining new and…

Machine Learning · Computer Science 2023-04-24 David Hason Rudd , Huan Huo , Guandong Xu

Churn prediction, or the task of identifying customers who are likely to discontinue use of a service, is an important and lucrative concern of firms in many different industries. As these firms collect an increasing amount of large-scale,…

Machine Learning · Computer Science 2015-12-22 Muhammad R. Khan , Johua Manoj , Anikate Singh , Joshua Blumenstock

With the fast development of Internet companies throughout the world, customer churn has become a serious concern. To better help the companies retain their customers, it is important to build a customer churn prediction model to identify…

Machine Learning · Computer Science 2018-02-28 Li Wang , Chaochao Chen , Jun Zhou , Xiaolong Li

We investigated how the application of deep learning, specifically the use of convolutional networks trained with GPUs, can help to build better predictive models in telecommunication business environments, and fill this gap. In particular,…

Machine Learning · Computer Science 2016-07-15 Jaime Zaratiegui , Ana Montoro , Federico Castanedo

Convolutional neural networks (CNNs) can potentially provide powerful tools for classifying and identifying patterns in climate and environmental data. However, because of the inherent complexities of such data, which are often…

Atmospheric and Oceanic Physics · Physics 2020-03-03 Ashesh Chattopadhyay , Pedram Hassanzadeh , Saba Pasha

Machine learning and in particular deep learning algorithms are the emerging approaches to data analysis. These techniques have transformed traditional data mining-based analysis radically into a learning-based model in which existing data…

Machine Learning · Computer Science 2020-04-17 Neda Tavakoli , Sima Siami-Namini , Mahdi Adl Khanghah , Fahimeh Mirza Soltani , Akbar Siami Namin

User churn, characterized by customers ending their relationship with a business, has profound economic consequences across various Business-to-Customer scenarios. For numerous system-to-user actions, such as promotional discounts and…

Machine Learning · Computer Science 2023-09-27 Shamik Bhattacharjee , Utkarsh Thukral , Nilesh Patil

We employ deep learning techniques to investigate the critical properties of the continuous phase transition in the majority vote model. In addition to deep learning, principal component analysis is utilized to analyze the transition. For…

Accurately predicting customer churn using large scale time-series data is a common problem facing many business domains. The creation of model features across various time windows for training and testing can be particularly challenging…

Machine Learning · Statistics 2018-02-13 Bryan Gregory

This work investigates a practical and novel method for automated unsupervised fault detection in vehicles using a fully convolutional autoencoder. The results demonstrate the algorithm we developed can detect anomalies which correspond to…

Machine Learning · Computer Science 2024-09-10 Anthony Geglio , Eisa Hedayati , Mark Tascillo , Dyche Anderson , Jonathan Barker , Timothy C. Havens

In this study, a predictive model using Multi-layer Perceptron of Artificial Neural Network architecture was developed to predict customer churn in a financial institution. Previous researches have used supervised machine learning…

Machine Learning · Computer Science 2019-12-25 Kamorudeen A. Amuda , Adesesan B. Adeyemo

Understanding driver activity is vital for in-vehicle systems that aim to reduce the incidence of car accidents rooted in cognitive distraction. Automating real-time behavior recognition while ensuring actions classification with high…

Computer Vision and Pattern Recognition · Computer Science 2021-02-23 Chaoyun Zhang , Rui Li , Woojin Kim , Daesub Yoon , Paul Patras

Marketing literature states that it is more costly to engage a new customer than to retain an existing loyal customer. Churn prediction models are developed by academics and practitioners to effectively manage and control customer churn in…

Neural and Evolutionary Computing · Computer Science 2013-09-17 Anuj Sharma , Dr. Prabin Kumar Panigrahi

Deep convolutional neural networks (CNNs) have demonstrated remarkable success in computer vision by supervisedly learning strong visual feature representations. However, training CNNs relies heavily on the availability of exhaustive…

Computer Vision and Pattern Recognition · Computer Science 2019-05-31 Jiabo Huang , Qi Dong , Shaogang Gong , Xiatian Zhu

This study explores the development of a hybrid deep convolutional neural network (DCNN) model enhanced by autoencoders and data augmentation techniques to predict critical heat flux (CHF) with high accuracy. By augmenting the original…

Machine Learning · Computer Science 2024-08-28 Messaoud Djeddou , Aouatef Hellal , Ibrahim A. Hameed , Xingang Zhao , Djehad Al Dallal

In this paper, we address customer review understanding problems by using supervised machine learning approaches, in order to achieve a fully automatic review aspects categorisation and sentiment analysis. In general, such supervised…

Computation and Language · Computer Science 2019-11-05 Yanwei Cui , Xavier Illy

Unsupervised clustering is one of the most fundamental challenges in machine learning. A popular hypothesis is that data are generated from a union of low-dimensional nonlinear manifolds; thus an approach to clustering is identifying and…

Machine Learning · Computer Science 2017-12-27 Dejiao Zhang , Yifan Sun , Brian Eriksson , Laura Balzano

Clustering high-dimensional spatiotemporal data using an unsupervised approach is a challenging problem for many data-driven applications. Existing state-of-the-art methods for unsupervised clustering use different similarity and distance…

Machine Learning · Computer Science 2023-09-15 Omar Faruque , Francis Ndikum Nji , Mostafa Cham , Rohan Mandar Salvi , Xue Zheng , Jianwu Wang
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