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A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the…

In task-oriented dialogue (ToD), a user holds a conversation with an artificial agent to complete a concrete task. Although this technology represents one of the central objectives of AI and has been the focus of ever more intense research…

Computation and Language · Computer Science 2022-05-27 Evgeniia Razumovskaia , Goran Glavaš , Olga Majewska , Edoardo M. Ponti , Anna Korhonen , Ivan Vulić

Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain…

Computation and Language · Computer Science 2020-11-17 Hung Le , Doyen Sahoo , Chenghao Liu , Nancy F. Chen , Steven C. H. Hoi

We describe a multi-phased Wizard-of-Oz approach to collecting human-robot dialogue in a collaborative search and navigation task. The data is being used to train an initial automated robot dialogue system to support collaborative…

Task-oriented dialog systems are often trained on human/human dialogs, such as collected from Wizard-of-Oz interfaces. However, human/human corpora are frequently too small for supervised training to be effective. This paper investigates…

Computation and Language · Computer Science 2021-09-21 Arkady Arkhangorodsky , Scot Fang , Victoria Knight , Ajay Nagesh , Maria Ryskina , Kevin Knight

Many efforts have been made to construct dialog systems for different types of conversations, such as task-oriented dialog (TOD) and open-domain dialog (ODD). To better mimic human-level conversations that usually fuse various dialog modes,…

Computation and Language · Computer Science 2023-08-01 Miaoran Li , Baolin Peng , Michel Galley , Jianfeng Gao , Zhu Zhang

Most existing neural network based task-oriented dialogue systems follow encoder-decoder paradigm, where the decoder purely depends on the source texts to generate a sequence of words, usually suffering from instability and poor…

Computation and Language · Computer Science 2021-06-11 Dingmin Wang , Ziyao Chen , Wanwei He , Li Zhong , Yunzhe Tao , Min Yang

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

Recently, neural network based dialogue systems have become ubiquitous in our increasingly digitalized society. However, due to their inherent opaqueness, some recently raised concerns about using neural models are starting to be taken…

Computation and Language · Computer Science 2020-05-28 Haochen Liu , Zhiwei Wang , Tyler Derr , Jiliang Tang

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…

Computation and Language · Computer Science 2021-07-27 Bo-Hsiang Tseng , Yinpei Dai , Florian Kreyssig , Bill Byrne

The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…

Computation and Language · Computer Science 2022-04-06 Tom Young , Frank Xing , Vlad Pandelea , Jinjie Ni , Erik Cambria

Most existing dialogue corpora and models have been designed to fit into 2 predominant categories : task-oriented dialogues portray functional goals, such as making a restaurant reservation or booking a plane ticket, while…

Computation and Language · Computer Science 2023-11-27 Armand Stricker , Patrick Paroubek

This thesis investigates the controllability of deep learning-based, end-to-end, generative dialogue systems in both task-oriented and chit-chat scenarios. In particular, we study the different aspects of controlling generative dialogue…

Computation and Language · Computer Science 2021-08-25 Andrea Madotto

We propose a novel methodology to address dialog learning in the context of goal-oriented conversational systems. The key idea is to quantize the dialog space into clusters and create a language model across the clusters, thus allowing for…

Computation and Language · Computer Science 2018-12-27 R. Chulaka Gunasekara , David Nahamoo , Lazaros C. Polymenakos , Jatin Ganhotra , Kshitij P. Fadnis

Task-oriented dialog systems have been applied in various tasks, such as automated personal assistants, customer service providers and tutors. These systems work well when users have clear and explicit intentions that are well-aligned to…

Computation and Language · Computer Science 2018-01-09 Zhou Yu , Alan W Black , Alexander I. Rudnicky

Development of task guidance systems for aiding humans in a situated task remains a challenging problem. The role of search (information retrieval) and conversational systems for task guidance has immense potential to help the task…

Algorithms for text-generation in dialogue can be misguided. For example, in task-oriented settings, reinforcement learning that optimizes only task-success can lead to abysmal lexical diversity. We hypothesize this is due to poor…

Computation and Language · Computer Science 2022-10-17 Anthony Sicilia , Malihe Alikhani

Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…

Computation and Language · Computer Science 2024-11-11 Dharmendra Prajapat , Durga Toshniwal

We present a novel natural language generation system for spoken dialogue systems capable of entraining (adapting) to users' way of speaking, providing contextually appropriate responses. The generator is based on recurrent neural networks…

Computation and Language · Computer Science 2017-09-18 Ondřej Dušek , Filip Jurčíček

Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…

Computation and Language · Computer Science 2022-10-27 Lahari Poddar , György Szarvas , Cheng Wang , Jorge Balazs , Pavel Danchenko , Patrick Ernst