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Exploration is essential to improve long-term recommendation quality, but it often degrades short-term business performance, especially in remote-first TV environments where users engage passively, expect instant relevance, and offer few…
Often, recommendation systems employ continuous training, leading to a self-feedback loop bias in which the system becomes biased toward its previous recommendations. Recent studies have attempted to mitigate this bias by collecting small…
Personalization is pervasive in the online space as it leads to higher efficiency and revenue by allowing the most relevant content to be served to each user. However, recent studies suggest that personalization methods can propagate…
Modern recommendation systems rank candidates by aggregating multiple behavioral signals through a value model. However, many commonly used signals are inherently affected by heterogeneous biases. For example, watch time naturally favors…
Increasing users' positive interactions, such as purchases or clicks, is an important objective of recommender systems. Recommenders typically aim to select items that users will interact with. If the recommended items are purchased, an…
Personalization despite being an effective solution to the problem information overload remains tricky on account of multiple dimensions to consider. Furthermore, the challenge of avoiding overdoing personalization involves estimation of a…
Biases in existing datasets used to train algorithmic decision rules can raise ethical and economic concerns due to the resulting disparate treatment of different groups. We propose an algorithm for sequentially debiasing such datasets…
A large number of online services provide automated recommendations to help users to navigate through a large collection of items. New items (products, videos, songs, advertisements) are suggested on the basis of the user's past history and…
Learning user preferences for products based on their past purchases or reviews is at the cornerstone of modern recommendation engines. One complication in this learning task is that some users are more likely to purchase products or review…
Conflicts of interest often arise between data sources and their users regarding how the users' information needs should be interpreted by the data source. For example, an online product search might be biased towards presenting certain…
Ranking items regarding individual user interests is a core technique of multiple downstream tasks such as recommender systems. Learning such a personalized ranker typically relies on the implicit feedback from users' past click-through…
Personalized recommendation systems shape much of user choice online, yet their targeted nature makes separating out the value of recommendation and the underlying goods challenging. We build a discrete choice model that embeds…
Debiased recommendation has recently attracted increasing attention from both industry and academic communities. Traditional models mostly rely on the inverse propensity score (IPS), which can be hard to estimate and may suffer from the…
One of the main challenges in recommender systems is data sparsity which leads to high variance. Several attempts have been made to improve the bias-variance trade-off using auxiliary information. In particular, document modeling-based…
Recommendation systems are a key modern application of machine learning, but they have the downside that they often draw upon sensitive user information in making their predictions. We show how to address this deficiency by basing a…
Recommendation systems are widespread, and through customized recommendations, promise to match users with options they will like. To that end, data on engagement is collected and used. Most recommendation systems are ranking-based, where…
Modern data is messy and high-dimensional, and it is often not clear a priori what are the right questions to ask. Instead, the analyst typically needs to use the data to search for interesting analyses to perform and hypotheses to test.…
Personalization is pervasive in the online space as, when combined with learning, it leads to higher efficiency and revenue by allowing the most relevant content to be served to each user. However, recent studies suggest that such…
Modern web-based platforms show ranked lists of recommendations to users, attempting to maximise user satisfaction or business metrics. Typically, the goal of such systems boils down to maximising the exposure probability for items that are…
Unbiased learning to rank (ULTR), which aims to learn unbiased ranking models from biased user behavior logs, plays an important role in Web search. Previous research on ULTR has studied a variety of biases in users' clicks, such as…