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Sentiment analysis is a common task in natural language processing that aims to detect polarity of a text document (typically a consumer review). In the simplest settings, we discriminate only between positive and negative sentiment,…

Computation and Language · Computer Science 2015-05-28 Grégoire Mesnil , Tomas Mikolov , Marc'Aurelio Ranzato , Yoshua Bengio

Sentiment analysis methods have become popular for investigating human communication, including discussions related to software projects. Since general-purpose sentiment analysis tools do not fit well with the information exchanged by…

Software Engineering · Computer Science 2021-04-22 Nicole Novielli , Fabio Calefato , Filippo Lanubile , Alexander Serebrenik

Sentiment Analysis Systems (SASs) are data-driven Artificial Intelligence (AI) systems that, given a piece of text, assign one or more numbers conveying the polarity and emotional intensity expressed in the input. Like other automatic…

Artificial Intelligence · Computer Science 2023-02-07 Kausik Lakkaraju , Biplav Srivastava , Marco Valtorta

Emotion recognition in software engineering texts is critical for understanding developer expressions and improving collaboration. This paper presents a comparative analysis of state-of-the-art Pre-trained Language Models (PTMs) for…

Software Engineering · Computer Science 2024-02-06 Mia Mohammad Imran

Sentiment analysis (SA) is a process of identifying the emotional tone or polarity within a given text and aims to uncover the user's complex emotions and inner feelings. While sentiment analysis has been extensively studied for languages…

Machine Learning · Computer Science 2025-04-24 Hemal Mahmud , Hasan Mahmud , Mohammad Rifat Ahmmad Rashid

Consumer sentiment analysis is a recent fad for social media related applications such as healthcare, crime, finance, travel, and academics. Disentangling consumer perception to gain insight into the desired objective and reviews is…

Human-Computer Interaction · Computer Science 2020-08-25 Praphula Kumar Jain , Rajendra Pamula

The problem of aspect-based sentiment analysis deals with classifying sentiments (negative, neutral, positive) for a given aspect in a sentence. A traditional sentiment classification task involves treating the entire sentence as a text…

Computation and Language · Computer Science 2018-05-08 Amlaan Bhoi , Sandeep Joshi

Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…

Computation and Language · Computer Science 2018-11-02 Hitesh Golchha , Deepak Gupta , Asif Ekbal , Pushpak Bhattacharyya

Recommender systems nowadays are playing an important role in the delivery of services and information to users. Sentiment analysis (also known as opinion mining) is the process of determining the attitude of textual opinions, whether they…

Computation and Language · Computer Science 2022-12-27 Fouzi Harrag , Abdulmalik Salman Al-Salman , Alaa Alquahtani

Recommender systems are information retrieval methods that predict user preferences to personalize services. These systems use the feedback and the ratings provided by users to model the behavior of users and to generate recommendations.…

Information Retrieval · Computer Science 2022-03-14 Alireza Gharahighehi , Felipe Kenji Nakano , Celine Vens

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

After the launch of ChatGPT v.4 there has been a global vivid discussion on the ability of this artificial intelligence powered platform and some other similar ones for the automatic production of all kinds of texts, including scientific…

Computation and Language · Computer Science 2024-04-16 Javier J. Sanchez-Medina

Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions…

Computation and Language · Computer Science 2016-07-12 Aurangzeb khan , Khairullah khan , Shakeel Ahmad , Fazal Masood Kundi , Irum Tareen , Muhammad Zubair Asghar

Document-level Sentiment Analysis (DSA) is more challenging due to vague semantic links and complicate sentiment information. Recent works have been devoted to leveraging text summarization and have achieved promising results. However,…

Computation and Language · Computer Science 2022-09-08 Lingwei Wei , Dou Hu , Wei Zhou , Xuehai Tang , Xiaodan Zhang , Xin Wang , Jizhong Han , Songlin Hu

The growing ubiquity of Social Media data offers an attractive perspective for improving the quality of machine learning-based models in several fields, ranging from Computer Vision to Natural Language Processing. In this paper we focus on…

Machine Learning · Computer Science 2019-09-25 Lisa Graziani , Stefano Melacci , Marco Gori

Newsletters and social networks can reflect the opinion about the market and specific stocks from the perspective of analysts and the general public on products and/or services provided by a company. Therefore, sentiment analysis of these…

Computation and Language · Computer Science 2021-12-28 Elvys Linhares Pontes , Mohamed Benjannet

Textual emotional intelligence is playing a ubiquitously important role in leveraging human emotions on social media platforms. Social media platforms are privileged with emotional content and are leveraged for various purposes like opinion…

Computation and Language · Computer Science 2023-01-10 Danish Muzafar , Furqan Yaqub Khan , Mubashir Qayoom

Anticipating audience reaction towards a certain text is integral to several facets of society ranging from politics, research, and commercial industries. Sentiment analysis (SA) is a useful natural language processing (NLP) technique that…

Machine Learning · Computer Science 2023-06-19 Gabriel Lopez , Anna Nguyen , Joe Kaul

Recommender system has been proven to be significantly crucial in many fields and is widely used by various domains. Most of the conventional recommender systems rely on the numeric rating given by a user to reflect his opinion about a…

Artificial Intelligence · Computer Science 2021-09-21 Sumaia Mohammed AL-Ghuribi , Shahrul Azman Mohd Noah

Sentiment classification typically relies on a large amount of labeled data. In practice, the availability of labels is highly imbalanced among different languages, e.g., more English texts are labeled than texts in any other languages,…

Information Retrieval · Computer Science 2019-03-26 Zhenpeng Chen , Sheng Shen , Ziniu Hu , Xuan Lu , Qiaozhu Mei , Xuanzhe Liu