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In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot…

Computation and Language · Computer Science 2024-06-26 Jinghan Jia , Abi Komma , Timothy Leffel , Xujun Peng , Ajay Nagesh , Tamer Soliman , Aram Galstyan , Anoop Kumar

Intelligent dialogue systems are expected as a new interface between humans and machines. Such an intelligent dialogue system should estimate the user's internal state (UIS) in dialogues and change its response appropriately according to…

Computation and Language · Computer Science 2020-12-08 Takashi Kodama , Ribeka Tanaka , Sadao Kurohashi

The recently introduced concept of dynamic communicability is a valuable tool for ranking the importance of nodes in a temporal network. Two metrics, broadcast score and receive score, were introduced to measure the centrality of a node…

Physics and Society · Physics 2016-09-29 Ewan Colman , Nathaniel Charlton

Complex networks are used to depict topological features of complex systems. The structure of a network characterizes the interactions among elements of the system, and facilitates the study of many dynamical processes taking place on it.…

Physics and Society · Physics 2012-06-22 Yan Zhang , Lin Wang , Yi-Qing Zhang , Xiang Li

Recent explainable artificial intelligence (XAI) methods for time series primarily estimate point-wise attribution magnitudes, while overlooking the directional impact on predictions, leading to suboptimal identification of significant…

Machine Learning · Computer Science 2025-06-06 Hyeongwon Jang , Changhun Kim , Eunho Yang

Research on dialogue constructiveness assessment focuses on (i) analysing conversational factors that influence individuals to take specific actions, win debates, change their perspectives or broaden their open-mindedness and (ii)…

Computation and Language · Computer Science 2024-10-03 Lexin Zhou , Youmna Farag , Andreas Vlachos

The rapid evolution of large language models (LLMs) has transformed conversational agents, enabling complex human-machine interactions. However, evaluation frameworks often focus on single tasks, failing to capture the dynamic nature of…

Computation and Language · Computer Science 2025-02-10 Pietro Alessandro Aluffi , Patrick Zietkiewicz , Marya Bazzi , Matt Arderne , Vladimirs Murevics

Time plays a critical role in how information is generated, retrieved, and interpreted. In this survey, we provide a comprehensive overview of Temporal Question Answering (TQA), a research area that focuses on answering questions involving…

Computation and Language · Computer Science 2026-04-24 Bhawna Piryani , Abdelrahman Abdallah , Jamshid Mozafari , Avishek Anand , Adam Jatowt

We introduce a data-centric hypothesis-testing framework to quantify the influence of sequentially correlated literary properties--such as thematic continuity--on textual classification tasks. Our method models label sequences as stochastic…

Computation and Language · Computer Science 2025-04-25 Gideon Yoffe , Nachum Dershowitz , Ariel Vishne , Barak Sober

Temporal networks are ubiquitous and evolve over time by the addition, deletion, and changing of links, nodes, and attributes. Although many relational datasets contain temporal information, the majority of existing techniques in relational…

Artificial Intelligence · Computer Science 2011-11-23 Ryan A. Rossi , Jennifer Neville

Group decision-making processes frequently suffer when social influence and power dynamics suppress minority viewpoints, leading to compliance and groupthink. Conversational agents can counteract these harmful dynamics by encouraging…

Human-Computer Interaction · Computer Science 2025-03-19 Soohwan Lee , Seoyeong Hwang , Dajung Kim , Kyungho Lee

For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-31 Yelin Kim , Joshua Levy , Yang Liu

For spoken dialog systems to conduct fluid conversational interactions with users, the systems must be sensitive to turn-taking cues produced by a user. Models should be designed so that effective decisions can be made as to when it is…

Computation and Language · Computer Science 2018-07-02 Matthew Roddy , Gabriel Skantze , Naomi Harte

With the growing popularity of intelligent assistants (IAs), evaluating IA quality becomes an increasingly active field of research. This paper identifies and quantifies the feedback effect, a novel component in IA-user interactions: how…

Human-Computer Interaction · Computer Science 2023-04-19 Zidi Xiu , Kai-Chen Cheng , David Q. Sun , Jiannan Lu , Hadas Kotek , Yuhan Zhang , Paul McCarthy , Christopher Klein , Stephen Pulman , Jason D. Williams

Due to the huge progress of the recording devices, data from heterogeneous nature can be recorded, such as spatial, temporal and spatio-temporal. Nowadays, time-based data is of particular interest since it has the ability to capture the…

Audio and Speech Processing · Electrical Eng. & Systems 2018-12-06 Imad Rida

Automatically assessing classroom discussion quality is becoming increasingly feasible with the help of new NLP advancements such as large language models (LLMs). In this work, we examine how the assessment performance of 2 LLMs interacts…

Computation and Language · Computer Science 2024-06-14 Nhat Tran , Benjamin Pierce , Diane Litman , Richard Correnti , Lindsay Clare Matsumura

Establishing evaluation schemes for spoken dialogue systems is important, but it can also be challenging. While subjective evaluations are commonly used in user experiments, objective evaluations are necessary for research comparison and…

Computation and Language · Computer Science 2024-01-24 Koji Inoue , Divesh Lala , Keiko Ochi , Tatsuya Kawahara , Gabriel Skantze

The impact of user satisfaction in policy learning task-oriented dialogue systems has long been a subject of research interest. Most current models for estimating the user satisfaction either (i) treat out-of-context short-texts, such as…

Computation and Language · Computer Science 2021-01-14 Lina M. Rojas-Barahona

To capture salient contextual information for spoken language understanding (SLU) of a dialogue, we propose time-aware models that automatically learn the latent time-decay function of the history without a manual time-decay function. We…

Computation and Language · Computer Science 2019-06-19 Jonggu Kim , Jong-Hyeok Lee

There is a lack of quantitative measures to evaluate the progression of topics through time in dynamic topic models (DTMs). Filling this gap, we propose a novel evaluation measure for DTMs that analyzes the changes in the quality of each…

Computation and Language · Computer Science 2023-09-19 Charu James , Mayank Nagda , Nooshin Haji Ghassemi , Marius Kloft , Sophie Fellenz