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This paper introduces Doc2Bot, a novel dataset for building machines that help users seek information via conversations. This is of particular interest for companies and organizations that own a large number of manuals or instruction books.…

Computation and Language · Computer Science 2022-11-22 Haomin Fu , Yeqin Zhang , Haiyang Yu , Jian Sun , Fei Huang , Luo Si , Yongbin Li , Cam-Tu Nguyen

A long-term goal of machine learning research is to build an intelligent dialog agent. Most research in natural language understanding has focused on learning from fixed training sets of labeled data, with supervision either at the word…

Computation and Language · Computer Science 2016-10-26 Jason Weston

Discourse relation identification has been an active area of research for many years, and the challenge of identifying implicit relations remains largely an unsolved task, especially in the context of an open-domain dialogue system.…

Computation and Language · Computer Science 2019-07-10 Mingyu Derek Ma , Kevin K. Bowden , Jiaqi Wu , Wen Cui , Marilyn Walker

Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in…

Computation and Language · Computer Science 2025-05-27 Alkis Koudounas , Moreno La Quatra , Elena Baralis

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…

Computation and Language · Computer Science 2021-04-05 Derek Chen , Howard Chen , Yi Yang , Alex Lin , Zhou Yu

One of the hardest problems in the area of Natural Language Processing and Artificial Intelligence is automatically generating language that is coherent and understandable to humans. Teaching machines how to converse as humans do falls…

Computation and Language · Computer Science 2019-06-04 Sashank Santhanam , Samira Shaikh

Argumentation-based dialogue systems, which can handle and exchange arguments through dialogue, have been widely researched. It is required that these systems have sufficient supporting information to argue their claims rationally; however,…

Artificial Intelligence · Computer Science 2018-11-28 Hisao Katsumi , Takuya Hiraoka , Koichiro Yoshino , Kazeto Yamamoto , Shota Motoura , Kunihiko Sadamasa , Satoshi Nakamura

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Human conversation is a complex mechanism with subtle nuances. It is hence an ambitious goal to develop artificial intelligence agents that can participate fluently in a conversation. While we are still far from achieving this goal, recent…

Computer Vision and Pattern Recognition · Computer Science 2018-03-30 Unnat Jain , Svetlana Lazebnik , Alexander Schwing

Common grounding is the process of creating and maintaining mutual understandings, which is a critical aspect of sophisticated human communication. While various task settings have been proposed in existing literature, they mostly focus on…

Computation and Language · Computer Science 2021-06-01 Takuma Udagawa , Akiko Aizawa

The capabilities of pretrained language models have opened opportunities to explore new application areas, but applications involving human-human interaction are limited by the fact that most data is protected from public release for…

Computation and Language · Computer Science 2024-02-21 Bo-Ru Lu , Nikita Haduong , Chia-Hsuan Lee , Zeqiu Wu , Hao Cheng , Paul Koester , Jean Utke , Tao Yu , Noah A. Smith , Mari Ostendorf

The ability to compute an accurate reward function is essential for optimising a dialogue policy via reinforcement learning. In real-world applications, using explicit user feedback as the reward signal is often unreliable and costly to…

Computation and Language · Computer Science 2016-06-03 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Spoken dialogue systems promise efficient and natural access to a large variety of information sources and services from any phone. However, current spoken dialogue systems are deficient in their strategies for preventing, identifying and…

Artificial Intelligence · Computer Science 2011-06-10 A. Gorin , I. Langkilde-Geary , M. A. Walker , J. Wright , H. Wright Hastie

Building dialogue systems requires a large corpus of annotated dialogues. Such datasets are usually created via crowdsourcing, which is expensive and time-consuming. In this paper, we propose \textsc{Dialogic}, a novel dialogue simulation…

Computation and Language · Computer Science 2023-06-07 Zekun Li , Wenhu Chen , Shiyang Li , Hong Wang , Jing Qian , Xifeng Yan

We study improving social conversational agents by learning from natural dialogue between users and a deployed model, without extra annotations. To implicitly measure the quality of a machine-generated utterance, we leverage signals like…

Computation and Language · Computer Science 2024-02-02 Richard Yuanzhe Pang , Stephen Roller , Kyunghyun Cho , He He , Jason Weston

One of the main weaknesses of current chatbots or dialogue systems is that they do not learn online during conversations after they are deployed. This is a major loss of opportunity. Clearly, each human user has a great deal of knowledge…

Artificial Intelligence · Computer Science 2020-11-20 Bing Liu , Chuhe Mei

For each goal-oriented dialog task of interest, large amounts of data need to be collected for end-to-end learning of a neural dialog system. Collecting that data is a costly and time-consuming process. Instead, we show that we can use only…

Computation and Language · Computer Science 2021-11-01 Janarthanan Rajendran , Jonathan K. Kummerfeld , Satinder Singh

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…

Computation and Language · Computer Science 2022-06-07 Ian Berlot-Attwell , Frank Rudzicz