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Disagreements are pervasive in human communication. In this paper we investigate what makes disagreement constructive. To this end, we construct WikiDisputes, a corpus of 7 425 Wikipedia Talk page conversations that contain content…
Automated content moderation for collaborative knowledge hubs like Wikipedia or Wikidata is an important yet challenging task due to multiple factors. In this paper, we construct a database of discussions happening around articles marked…
As public discourse continues to move and grow online, conversations about divisive topics on social media platforms have also increased. These divisive topics prompt both contentious and non-contentious conversations. Although what…
Abusive language detection has become an increasingly important task as a means to tackle this type of harmful content in social media. There has been a substantial body of research developing models for determining if a social media post…
Group discussions are essential for organizing every aspect of modern life, from faculty meetings to senate debates, from grant review panels to papal conclaves. While costly in terms of time and organization effort, group discussions are…
Disagreements are frequently studied from the perspective of either detecting toxicity or analysing argument structure. We propose a framework of dispute tactics that unifies these two perspectives, as well as other dialogue acts which play…
Communities on the web rely on open conversation forums for a number of tasks, including governance, information sharing, and decision making. However these forms of collective deliberation can often result in biased outcomes. A prime…
Linguistic style matching (LSM) in conversations can be reflective of several aspects of social influence such as power or persuasion. However, how LSM relates to the outcomes of online communication on platforms such as Reddit is an…
Marketing scholars have underscored the importance of conceptual articles in providing theoretical foundations and new perspectives to the field. This paper supports the argument by employing two network-based measures -- the number of…
Bridging content that brings together individuals with opposing viewpoints on social media remains elusive, overshadowed by echo chambers and toxic exchanges. We propose that algorithmic curation could surface such content by considering…
In recent years, online social networks have allowed worldwide users to meet and discuss. As guarantors of these communities, the administrators of these platforms must prevent users from adopting inappropriate behaviors. This verification…
Wikipedia serves as a good example of how editors collaborate to form and maintain an article. The relationship between editors, derived from their sequence of editing activity, results in a directed network structure called the revision…
This paper examines if large language models (LLMs) can help people write constructive comments on divisive social issues due to the difficulty of expressing constructive disagreement online. Through controlled experiments with 600…
While social media offers freedom of self-expression, abusive language carry significant negative social impact. Driven by the importance of the issue, research in the automated detection of abusive language has witnessed growth and…
Why do some things succeed in the marketplace of ideas? While some argue that content drives success, others suggest that style, or the way ideas are presented, also plays an important role. To provide a stringent test of style's…
This paper presents a data-driven study focusing on analyzing and predicting sentence deletion -- a prevalent but understudied phenomenon in document simplification -- on a large English text simplification corpus. We inspect various…
Online discourse is often perceived as polarized and unproductive. While some conversational discourse parsing frameworks are available, they do not naturally lend themselves to the analysis of contentious and polarizing discussions.…
Expressing attitude or stance toward entities and concepts is an integral part of human behavior and personality. Recently, evaluative language data has become more accessible with social media's rapid growth, enabling large-scale opinion…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…
We investigate the novel task of online dispute detection and propose a sentiment analysis solution to the problem: we aim to identify the sequence of sentence-level sentiments expressed during a discussion and to use them as features in a…