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The concurrent effect of various internal and external factors on IT Outsourcing (ITO) decision making has seldom been investigated in a single study. Furthermore, research on external factors is scarce and there is no comprehensive theory…
IT security outsourcing is the process of contracting a third-party security service provider to perform, the full or partial IT security functions of an organization. Little is known about the factors influencing organizational decisions…
Transformational outsourcing represents a strategic shift from traditional cost-focused outsourcing to a more profound and collaborative approach. It involves partnering with service providers to accomplish routine tasks and drive…
Developing software globally using outsourced resources has become a common practice, with project teams often distributed in different time zones. In this study, we focus on customers that contract software development to vendors in…
Virtual team in a project within an Organization could achieve optimize project performance by acquiring appropriate human resources, coordination, communication and regular performance evaluation. According to the literature many ICT tools…
Employee turnover remains a pressing issue within high-tech sectors such as IT firms and research centers, where organizational success heavily relies on the skills of their workforce. Intense competition and a scarcity of skilled…
Knowledge is considered an essential resource for organizations. For organizations to benefit from their possessed knowledge, knowledge needs to be managed effectively. Despite knowledge sharing and management being viewed as important by…
Software development, despite all the significant improvements it contributes to society, is a very expensive high-risk venture. Every software project commences with the intention to deliver a software product on time and within budget,…
Competition in the Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) industry is increasingly moving from being motivated by cost savings towards strategic benefits that service providers can offer to their…
Context: Backsourcing is the process of insourcing previously outsourced activities. When companies experience environmental or strategic changes, or challenges with outsourcing, backsourcing can be a viable alternative. While outsourcing…
Determining the factors that have an influence on software systems development and deployment project outcomes has been the focus of extensive and ongoing research for more than 30 years. We provide here a survey of the research literature…
This study investigates the role of employee motivation as a critical factor in effective business management and explores how financial and non-financial motivators shape engagement and performance. Based on a quantitative survey of 102…
Many companies are now looking towards offshore vendors to fulfill their outsourcing requirements. With this growth, we have seen particular countries such as India dominate the offshoring market, and this paper will examine what type of…
This paper investigates two aspects of process thinking that affect the success rate of IT projects. These two aspects are the changes in the structure of organizations and the epistemology of Information Systems Development. Firstly, the…
There is growing recognition that the overall client-vendor relationship, and not only the contract, plays a critical role in Information Technology Outsourcing (ITO) success. However, our understanding of how ITO relationships function is…
This research assesses the aspects of software organizations' DevOps environments and identifies the factors contributing to these environments' success. DevOps is a recent concept, and many organizations are moving from old-style software…
Information technology (IT) organizations are increasing the use of agile practices, which are based on a people-centred culture alongside the software development process. Thus, it is vital to understand the social and human factors of the…
Continuous changes in the technology and the business landscape place high strain on managing knowledge in organisations. Prior researchers highlight a positive connotation with knowledge management competence and organisational…
Software startups are becoming increasingly popular in software industry as well as other sectors of economy. Startups that lack necessary competences often seek for external resources from outsourcing partners. Little is known how this…
Analysing and improving productivity has been one of the main goals of software engineering research since its beginnings. A plethora of studies has been conducted on various factors that resulted in several models for analysis and…