Related papers: Social and Collaborative Services for Organization…
The performance of a business is chiefly determined by the business model adopted and its environment of operation. This paper emphasizes on the integration of Web 2.0 services like social networking to your existing business, which helps…
User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…
For companies developing web-based applications, the Dev and the Ops refer to different groups with either operational or development focus. Therefore, DevOps help these companies streamline software development and operations activities by…
The emergence of online social media services has made a qualitative leap and brought profound changes to various aspects of human, cultural, intellectual, and social life. These significant Big data tributaries have further transformed the…
Business models of network service providers are undergoing an evolving transformation fueled by vertical customer demands and technological advances such as 5G, Software Defined Networking~(SDN), and Network Function Virtualization~(NFV).…
As platforms increasingly rely on learning algorithms, collectives may form and seek ways to influence these platforms to align with their own interests. This can be achieved by coordinated submission of altered data. To evaluate the…
Existing attempts at utility computing revolve around two approaches. The first consists of proprietary solutions involving renting time on dedicated utility computing machines. The second requires the use of heavy, monolithic applications…
The goal of this paper is to develop a principled understanding of when it is beneficial to bundle technologies or services whose value is heavily dependent on the size of their user base, i.e., exhibits positive exernalities. Of interest…
The 2011 Grand Challenge in Service conference aimed to explore, analyse and evaluate complex service systems, utilising a case scenario of delivering on improved perception of safety in the London Borough of Sutton, which provided a common…
We study the evolution of public cooperation on two interdependent networks that are connected by means of a utility function, which determines to what extent payoffs in one network influence the success of players in the other network. We…
Context: DevOps can be defined as a cultural movement to improve and accelerate the delivery of business value by making the collaboration between development and operations effective. Objective: This paper aims to help practitioners and…
Outsourcing -- successful, and sometimes painful -- has become one of the hottest topics in IT service management discussions over the past decade. IT services are outsourced to external service provider in order to reduce the effort…
There is an increasing need for organizations to collaborate with internal and external partners on a global scale for creating software-based products and services. Many aspects and risks need to be addressed when setting up such global…
Microservices have gained wide recognition and acceptance in software industries as an emerging architectural style for autonomic, scalable, and more reliable computing. The transition to microservices has been highly motivated by the need…
Microservice and serverless computing systems open up massive versatility and opportunity to distributed and datacenter-scale computing. In the meantime, the deployments of modern datacenter resources are moving to disaggregated…
The prosperity of services and the frequent interaction between services contribute to the formation of the service ecosystem. Service ecosystem is a complex dynamic system with continuous evolution. Service providers voluntarily or…
In large groups, every collaborative act requires balancing two pressures: the need to achieve behavioural synchrony and the need to keep free riding to a minimum. This paper introduces a model of collaboration that requires both…
The digital transformation of work presents new opportunities to understand how informal workgroups organize around the dynamic needs of organizations, potentially in contrast to the formal, static, and idealized hierarchies depicted by org…
Software deployment can turn into a baffling problem when the components being deployed exhibit non-functional requirements. If the platform on which such components are deployed cannot satisfy their non-functional requirements, then they…
This paper presents the concept of a service colony and its characteristics. A service colony is a novel architectural style for developing a software system as a group of autonomous software services co-operating to fulfill the objectives…