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In the era of Big Data and Social Computing, the role of customer reviews and ratings can be instrumental in predicting the success and sustainability of businesses. In this paper, we show that, despite the apparent subjectivity of user…
With rapid increase in online information consumption, especially via social media sites, there have been concerns on whether people are getting selective exposure to a biased subset of the information space, where a user is receiving more…
Automatic sentiment analysis play vital role in decision making. Many organizations spend a lot of budget to understand their customer satisfaction by manually going over their feedback/comments or tweets. Automatic sentiment analysis can…
Social influence drives both offline and online human behaviour. It pervades cultural markets, and manifests itself in the adoption of scientific and technical innovations as well as the spread of social practices. Prior empirical work on…
We develop a sequence of models describing information transmission and decision dynamics for a network of individual agents subject to multiple sources of influence. Our general framework is set in the context of an impending natural…
The advent of social media platforms has revolutionized information consumption patterns, with individuals frequently engaging in these platforms for social interactions. This trend has fostered an environment where people gravitate towards…
Diffusion of information and viral content, social contagion and influence are still topics of broad evaluation. We have studied the information epidemic in a social networking platform in order compare different campaign setups. The goal…
Social media has emerged as a significant source of information for people. As agents interact with each other through social media platforms, they create numerous complex social networks. Within these networks, information spread among…
Human activities increasingly take place in online environments, providing novel opportunities for relating individual behaviours to population-level outcomes. In this paper, we introduce a simple generative model for the collective…
Social media generate data on human behaviour at large scales and over long periods of time, posing a complementary approach to traditional methods in the social sciences. Millions of texts from social media can be processed with…
Social media platforms are thriving nowadays, so a huge volume of data is produced. As it includes brief and clear statements, millions of people post their thoughts on microblogging sites every day. This paper represents and analyze the…
Real-world creative processes ranging from art to science rely on social feedback-loops between selection and creation. Yet, the effects of popularity feedback on collective creativity remain poorly understood. We investigate how popularity…
The widespread emergence of opinion polarization is often attributed to the rise of social media and the internet, which can promote selective exposure and the formation of echo chambers. However, experimental evidence shows that exposure…
Recommendation systems are widely used in web services, such as social networks and e-commerce platforms, to serve personalized content to the users and, thus, enhance their experience. While personalization assists users in navigating…
Social video platforms shape how people access information, while recommendation systems can narrow exposure and increase the risk of toxic interaction. Previous research has often examined text or users in isolation, overlooking the…
Quantifying how individuals react to social influence is crucial for tackling collective political behavior online. While many studies of opinion in public forums focus on social feedback, they often overlook the potential for human…
Information-communication technology promotes collaborative environments like Wikipedia where, however, controversiality and conflicts can appear. To describe the rise, persistence, and resolution of such conflicts we devise an extended…
In this paper, we investigate deliberation procedures that invite citizens with contextual opinions to explore alternative thinking frames. Contextuality is captured in a simple quantum cognitive model. We show how disagreeing citizens…
Identifying and communicating relationships between causes and effects is important for understanding our world, but is affected by language structure, cognitive and emotional biases, and the properties of the communication medium. Despite…
Social susceptibility is defined and analyzed using data from CNN news website. The current models of opinion dynamics, voting, and herding in closed communities are extended, and the community's response to the injection of a group with…