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A common challenge for improving business processes in large organizations is that business people in charge of the operations are lacking a fact-based understanding of the execution details, process variants, and exceptions taking place in…
Business conversation manager is a system which makes organization's communications possible on computer system platforms and also within defined processes and relationships. This research reviews the literature of BCM systems and…
We propose a framework grounded in Logic Programming for representing and reasoning about business processes from both the procedural and ontological point of views. In particular, our goal is threefold: (1) define a logical language and a…
Benchmarking functionalities in current commercial process mining tools allow organizations to contextualize their process performance through high-level performance indicators, such as completion rate or throughput time. However, they do…
Business processes are prone to unexpected changes, as process workers may suddenly or gradually start executing a process differently in order to adjust to changes in workload, season, or other external factors. Early detection of business…
The development of an aircraft industrial system is a complex process which faces the challenge of digital discontinuity in multidisciplinary engineering due to various interfaces between different digital tools, leading to extra…
Event logs reflect the behavior of business processes that are mapped in organizational information systems. Predictive process monitoring (PPM) transforms these data into value by creating process-related predictions that provide the…
Process variant analysis aims at identifying and addressing the differences existing in a set of process executions enacted by the same process model. A process model can be executed differently in different situations for various reasons,…
Business process simulation (BPS) is a key tool for analyzing and optimizing organizational workflows, supporting decision-making by estimating the impact of process changes. The reliability of such estimates depends on the ability of a BPS…
Predictive Business Process Monitoring (PBPM) aims to forecast future outcomes of ongoing business processes. However, existing methods often lack flexibility to handle real-world challenges such as simultaneous events, class imbalance, and…
Traditional Business Process Management (BPM) struggles with rigidity, opacity, and scalability in dynamic environments while emerging Large Language Models (LLMs) present transformative opportunities alongside risks. This paper explores…
Predictive business process monitoring refers to the act of making predictions about the future state of ongoing cases of a business process, based on their incomplete execution traces and logs of historical (completed) traces. Motivated by…
In Business Process Management (BPM), process modelling has been solved in various ways. However, there are no commonly accepted modelling tools (languages). Some of them are criticized for their inability to capture both the lifecycle,…
Machine learning (ML) provides algorithms to create computer programs based on data without explicitly programming them. In business process management (BPM), ML applications are used to analyse and improve processes efficiently. Three…
In the realm of Business Process Management (BPM), process modeling plays a crucial role in translating complex process dynamics into comprehensible visual representations, facilitating the understanding, analysis, improvement, and…
Business Process Management (BPM) aims to improve organizational activities and their outcomes by managing the underlying processes. To achieve this, it is often necessary to consider information from various sources, including unstructured…
For business process modeling, we can choose between graph-oriented and block-oriented languages. Block-oriented languages are more structured and therefore better understandable for domain experts, while graph-oriented languages allow more…
Knowledge-based economy forces companies in the nation to group together as a cluster in order to maintain their competitiveness in the world market. The cluster development relies on two key success factors which are knowledge sharing and…
Process mining is a new emerging research trend over the last decade which focuses on analyzing the processes using event log and data. The raising integration of information systems for the operation of business processes provides the…
As the first phase in the Business Process Management (BPM) lifecycle, process identification addresses the problem of identifying which processes to prioritize for improvement. Process selection plays a critical role in this phase, but it…