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Related papers: Mining Software Quality from Software Reviews: Res…

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User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…

Software Engineering · Computer Science 2024-07-23 Walid Maalej , Volodymyr Biryuk , Jialiang Wei , Fabian Panse

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

Recommender system has been proven to be significantly crucial in many fields and is widely used by various domains. Most of the conventional recommender systems rely on the numeric rating given by a user to reflect his opinion about a…

Artificial Intelligence · Computer Science 2021-09-21 Sumaia Mohammed AL-Ghuribi , Shahrul Azman Mohd Noah

Opinion mining and Sentiment analysis have emerged as a field of study since the widespread of World Wide Web and internet. Opinion refers to extraction of those lines or phrase in the raw and huge data which express an opinion. Sentiment…

Information Retrieval · Computer Science 2014-01-14 Deepali Virmani , Vikrant Malhotra , Ridhi Tyagi

Software quality in use comprises quality from the user's perspective. It has gained its importance in e-government applications, mobile-based applications, embedded systems, and even business process development. User's decisions on…

Software Engineering · Computer Science 2015-03-25 Issa Atoum , Chih How Bong

This paper presents a tertiary review of software quality measurement research. To conduct this review, we examined an initial dataset of 7,811 articles and found 75 relevant and high-quality secondary analyses of software quality research.…

Software Engineering · Computer Science 2021-07-30 Kaylea Champion , Sejal Khatri , Benjamin Mako Hill

Sentiment analysis methods have become popular for investigating human communication, including discussions related to software projects. Since general-purpose sentiment analysis tools do not fit well with the information exchanged by…

Software Engineering · Computer Science 2021-04-22 Nicole Novielli , Fabio Calefato , Filippo Lanubile , Alexander Serebrenik

Software metrics offer a quantitative basis for predicting the software development process. In this way, software quality can be improved very easily. Software quality should be achieved to satisfy the customer with decreasing the software…

Software Engineering · Computer Science 2019-05-31 Junaid Rashid , Toqeer Mahmood , Muhamad Wasif Nisar

Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called…

Computation and Language · Computer Science 2022-12-29 Subhasis Dasgupta , Jaydip Sen

Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer…

Information Retrieval · Computer Science 2015-04-27 Ahmad Kamal

Recommender systems nowadays are playing an important role in the delivery of services and information to users. Sentiment analysis (also known as opinion mining) is the process of determining the attitude of textual opinions, whether they…

Computation and Language · Computer Science 2022-12-27 Fouzi Harrag , Abdulmalik Salman Al-Salman , Alaa Alquahtani

Sentiment analysis is one of the fastest growing research areas in computer science, making it challenging to keep track of all the activities in the area. We present a computer-assisted literature review, where we utilize both text mining…

Computation and Language · Computer Science 2017-11-22 Mika Viking Mäntylä , Daniel Graziotin , Miikka Kuutila

Sentiment analysis AKA opinion mining is one of the most widely used NLP applications to identify human intentions from their reviews. In the education sector, opinion mining is used to listen to student opinions and enhance their…

Computation and Language · Computer Science 2023-02-10 Thanveer Shaik , Xiaohui Tao , Christopher Dann , Haoran Xie , Yan Li , Linda Galligan

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions…

Computation and Language · Computer Science 2016-07-12 Aurangzeb khan , Khairullah khan , Shakeel Ahmad , Fazal Masood Kundi , Irum Tareen , Muhammad Zubair Asghar

App store analysis has become an important discipline in recent software engineering research. It empirically studies apps using information mined from their distribution platforms. Information provided by users, such as app reviews, are of…

Software Engineering · Computer Science 2017-03-08 Daniel Martens , Timo Johann

Sentiment analysis on software engineering (SE) texts has been widely used in the SE research, such as evaluating app reviews or analyzing developers sentiments in commit messages. To better support the use of automated sentiment analysis…

Software Engineering · Computer Science 2021-03-25 Kexin Sun , Hui Gao , Hongyu Kuang , Xiaoxing Ma , Guoping Rong , Dong Shao , He Zhang

Software testing is an integral part of modern software engineering practice. Past research has not only underlined its significance, but also revealed its multi-faceted nature. The practice of software testing and its adoption is…

Software Engineering · Computer Science 2023-08-02 Mark Swillus , Andy Zaidman

Sentiment analysis (SA) is commonly applied to digital textual data, revealing insight into opinions and feelings. Many systematic reviews have summarized existing work, but often overlook discussions of validity and scientific practices.…

Computers and Society · Computer Science 2023-10-31 Laura E. M. Ayravainen , Joanne Hinds , Brittany I. Davidson

Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment…

Computation and Language · Computer Science 2023-08-08 Nour Eddine Zekaoui , Siham Yousfi , Maryem Rhanoui , Mounia Mikram