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Since its inception in 2016, the Alexa Prize program has enabled hundreds of university students to explore and compete to develop conversational agents through the SocialBot Grand Challenge. The goal of the challenge is to build agents…

This paper presents a Large Language Model (LLM) based conversational agent system designed to enhance human-machine collaboration in Machine Learning Operations (MLOps). We introduce the Swarm Agent, an extensible architecture that…

Artificial Intelligence · Computer Science 2025-11-11 George Fatouros , Georgios Makridis , George Kousiouris , John Soldatos , Anargyros Tsadimas , Dimosthenis Kyriazis

In the field of natural language processing, open-domain chatbots have emerged as an important research topic. However, a major limitation of existing open-domain chatbot research is its singular focus on short single-session dialogue,…

Computation and Language · Computer Science 2023-10-23 Jihyoung Jang , Minseong Boo , Hyounghun Kim

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Innovation is a key component in trying new solutions for the students to learn efficiently and in ways that correspond to their own experience, where chatbots are one of these new solutions. One of the main problem that chatbots face today…

Computation and Language · Computer Science 2022-07-01 Dimitrios Chaskopoulos , Jonas Eilertsen Hægdahl , Petter Sagvold , Claire Trinquet , Maryam Edalati

Massive Open Online Courses (MOOCs) have become increasingly popular worldwide. However, learners primarily rely on watching videos, easily losing knowledge context and reducing learning effectiveness. We propose HyperMOOC, a novel approach…

Human-Computer Interaction · Computer Science 2026-02-02 Li Ye , Lei Wang , Lihong Cai , Ruiqi Yu , Yong Wang , Yigang Wang , Wei Chen , Zhiguang Zhou

Conversational Machine Comprehension (CMC), a research track in conversational AI, expects the machine to understand an open-domain natural language text and thereafter engage in a multi-turn conversation to answer questions related to the…

Computation and Language · Computer Science 2021-02-09 Somil Gupta , Bhanu Pratap Singh Rawat , Hong Yu

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

Current conversational recommendation systems focus predominantly on text. However, real-world recommendation settings are generally multimodal, causing a significant gap between existing research and practical applications. To address this…

Multimedia · Computer Science 2025-04-16 Zihan Wang , Xiaocui Yang , Yongkang Liu , Shi Feng , Daling Wang , Yifei Zhang

MOOC participants often feel isolated and disconnected from their peers. Navigating meaningful peer interactions, generating a sense of belonging, and achieving social presence are all major challenges for MOOC platforms. MOOC users often…

Human-Computer Interaction · Computer Science 2021-07-16 Dilrukshi Gamage , Mark E Whiting

Machine Teaching (MT) is an interactive process where a human and a machine interact with the goal of training a machine learning model (ML) for a specified task. The human teacher communicates their task expertise and the machine student…

Human-Computer Interaction · Computer Science 2022-06-13 Karan Taneja , Harshvardhan Sikka , Ashok Goel

Large language models, such as OpenAI's ChatGPT, have demonstrated exceptional language understanding capabilities in various NLP tasks. Sparsely activated mixture-of-experts (MoE) has emerged as a promising solution for scaling models…

Computation and Language · Computer Science 2023-10-12 Jiamin Li , Qiang Su , Yitao Yang , Yimin Jiang , Cong Wang , Hong Xu

Humans vary their expressivity when speaking for extended periods to maintain engagement with their listener. Although social robots tend to be deployed with ``expressive'' joyful voices, they lack this long-term variation found in human…

The launch of ChatGPT in November 2022 precipitated a panic among some educators while prompting qualified enthusiasm from others. Under the umbrella term Generative AI, ChatGPT is an example of a range of technologies for the delivery of…

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

With the significant increase in enrollment in computing-related programs over the past 20 years, lecture sizes have grown correspondingly. In large lectures, instructors face challenges on identifying students' knowledge gaps timely, which…

Human-Computer Interaction · Computer Science 2025-12-30 Quanzhi Fu , Qiyu Wu , Dan Williams

The emergence of generative AI has accelerated the development of conversational tutoring systems that interact with students through natural language dialogue. Unlike prior intelligent tutoring systems (ITS), which largely function as…

Human-Computer Interaction · Computer Science 2026-02-24 Kirk Vanacore , Ryan S. Baker , Avery H. Closser , Jeremy Roschelle

Understanding how educators interact and form peer networks in online professional development contexts has become increasingly important as MOOCs for educators (MOOC-Eds) proliferate. This study examines peer discussion network formation…

Applications · Statistics 2026-01-06 Shuhan Ai

LLM chatbot interfaces allow students to get instant, interactive assistance with homework, but doing so carelessly may not advance educational objectives. In this study, an interactive homework help system based on DeepSeek R1 is developed…

Human-Computer Interaction · Computer Science 2025-03-13 Rajan Das Gupta , Md. Tanzib Hosain , M. F. Mridha , Salah Uddin Ahmed

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

Computation and Language · Computer Science 2018-11-09 Nicolas Gontier , Koustuv Sinha , Peter Henderson , Iulian Serban , Michael Noseworthy , Prasanna Parthasarathi , Joelle Pineau