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The topics of Artificial intelligence (AI) and especially Machine Learning (ML) are increasingly making their way into educational curricula. To facilitate the access for students, a variety of platforms, visual tools, and digital games are…

Computers and Society · Computer Science 2024-11-11 Hendrik Krone , Pierre Haritz , Thomas Liebig

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

Computers and Society · Computer Science 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

Conversational agents powered by Large Language Models (LLMs) are increasingly utilized in educational settings, in particular in individual closed digital environments, yet their potential adoption in the physical learning environments…

Human-Computer Interaction · Computer Science 2025-09-03 Filip J. Kucia , Bartosz Grabek , Szymon D. Trochimiak , Anna Wróblewska

Open-domain dialogue systems aim to generate natural and engaging conversations, providing significant practical value in real applications such as social robotics and personal assistants. The advent of large language models (LLMs) has…

Artificial Intelligence · Computer Science 2025-05-20 Yufeng Wang , Jinwu Hu , Ziteng Huang , Kunyang Lin , Zitian Zhang , Peihao Chen , Yu Hu , Qianyue Wang , Zhuliang Yu , Bin Sun , Xiaofen Xing , Qingfang Zheng , Mingkui Tan

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

Artificial Intelligence · Computer Science 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

The recent pandemic has changed the way we see education. It is not surprising that children and college students are not the only ones using online education. Millions of adults have signed up for online classes and courses during last…

Computers and Society · Computer Science 2022-01-19 Manuel J. Gomez , Mario Calderón , Victor Sánchez , Félix J. García Clemente , José A. Ruipérez-Valiente

Providing students with flexible and timely academic support is a challenge at most colleges and universities, leaving many students without help outside scheduled hours. Large language models (LLMs) are promising for bridging this gap, but…

Computers and Society · Computer Science 2025-09-12 Chang Liu , Loc Hoang , Andrew Stolman , Rene F. Kizilcec , Bo Wu

Massive Open Online Courses (MOOCs) continue to see increasing enrolment, but only a small percent of enrolees completes the MOOCs. Whilst a lot of research has focused on predicting completion, there is little research analysing the…

Computers and Society · Computer Science 2020-08-12 Lei Shi , Alexandra I. Cristea , Armando M. Toda , Wilk Oliveira

Efforts towards endowing robots with the ability to speak have benefited from recent advancements in natural language processing, in particular large language models. However, current language models are not fully incremental, as their…

Computation and Language · Computer Science 2025-04-03 Casey Kennington , Pierre Lison , David Schlangen

Current conversational AI systems aim to understand a set of pre-designed requests and execute related actions, which limits them to evolve naturally and adapt based on human interactions. Motivated by how children learn their first…

Informal learning on the Web using search engines as well as more structured learning on MOOC platforms have become very popular in recent years. As a result of the vast amount of available learning resources, intelligent retrieval and…

Information Retrieval · Computer Science 2022-12-14 Christian Otto , Markos Stamatakis , Anett Hoppe , Ralph Ewerth

Since its launch in late 2022, ChatGPT has ignited widespread interest in Large Language Models (LLMs) and broader Artificial Intelligence (AI) solutions. As this new wave of AI permeates various sectors of society, we are continually…

Computers and Society · Computer Science 2025-09-18 Juho Vepsäläinen , Petri Juntunen

Healthcare systems around the world are grappling with issues like inefficient diagnostics, rising costs, and limited access to specialists. These problems often lead to delays in treatment and poor health outcomes. Most current AI and deep…

Artificial Intelligence · Computer Science 2025-12-22 Maliha Tabassum , M Shamim Kaiser

One of the main weaknesses of current chatbots or dialogue systems is that they do not learn online during conversations after they are deployed. This is a major loss of opportunity. Clearly, each human user has a great deal of knowledge…

Artificial Intelligence · Computer Science 2020-11-20 Bing Liu , Chuhe Mei

Intelligent dialogue systems are increasingly used in modern education and psychological counseling fields, but most existing systems are limited to a single domain, cannot deal with both educational and psychological issues, and often lack…

Computation and Language · Computer Science 2024-12-06 Shiwen Ni , Min Yang

This study examines the development and deployment of a Generative AI proof-of-concept (POC) designed to support lecturers in a vocational education setting in Singapore. Employing a user-centred, mixed-methods design process, we…

Computers and Society · Computer Science 2025-12-16 Amir Yunus , Peng Rend Gay , Oon Teng Lee

The landscape of education is changing rapidly, shaped by emerging pedagogical approaches, technological innovations such as artificial intelligence (AI), and evolving societal expectations, all of which demand thorough evaluation of new…

Computers and Society · Computer Science 2026-03-19 Fiammetta Caccavale , Carina L. Gargalo , Julian Kager , Magdalena Skowyra , Steen Larsen , Krist V. Gernaey , Ulrich Krühne

As generative AI ('GenAI') continues to evolve, educators face the challenge of preparing students for a future where AI-assisted work is integral to professional success. This paper introduces ChatISA, an in-house, multi-model AI chatbot…

Computers and Society · Computer Science 2025-05-20 Fadel M. Megahed , Ying-Ju Chen , Joshua A. Ferris , Cameron Resatar , Kaitlyn Ross , Younghwa Lee , L. Allison Jones-Farmer

Premised upon the observation that MOOC and crowdsourcing phenomena share several important characteristics, including IT mediation, large-scale human participation, and varying levels of openness to participants, this work systematizes a…

Computers and Society · Computer Science 2018-05-22 John Prpic , James Melton , Araz Taeihagh , Terry Anderson

Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…

Human-Computer Interaction · Computer Science 2025-12-02 Soubhik Barari , Jarret Angbazo , Natalie Wang , Leah M. Christian , Elizabeth Dean , Zoe Slowinski , Brandon Sepulvado
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