Related papers: The Impact of Technical Domain Expertise on Search…
Domain-specific intelligent systems are meant to help system users in their decision-making process. Many systems aim to simultaneously support different users with varying levels of domain expertise, but prior domain knowledge can affect…
The goal of this study is to expand our understanding of the relationships between selected tasks, cognitive abilities and search result interfaces. The underlying objective is to understand how to select search results presentation for…
When users are looking for information on the Web, they show different behavior for different task types, e.g., for fact finding vs. information gathering tasks. For example, related work in this area has investigated how this behavior can…
It is widely known that people become better at an activity if they perform this activity long and often. Yet, the question is whether being active in related areas like communicating online, writing blog articles or commenting on community…
Human-in-the-loop optimization utilizes human expertise to guide machine optimizers iteratively and search for an optimal solution in a solution space. While prior empirical studies mainly investigated novices, we analyzed the impact of the…
Understanding your audience is foundational to creating high impact visualization designs. However, individual differences and cognitive abilities also influence interactions with information visualization. Differing user needs and…
Decision-makers are often experts of their domain and take actions based on their domain knowledge. Doctors, for instance, may prescribe treatments by predicting the likely outcome of each available treatment. Actions of an expert thus…
Search engines are the preferred tools for finding information on the Web. They are advancing to be the common helpers to answer any of our search needs. We use them to carry out simple look-up tasks and also to work on rather time…
The search task and the system both affect the demand on cognitive resources during information search. In some situations, the demands may become too high for a person. This article has a three-fold goal. First, it presents and critiques…
Web search engines have become the dominant tools for finding information on the Internet. Due to their popularity, users apply them to a wide range of search needs, from simple look-ups to rather complex information tasks. This paper…
Click-through data has proven to be a valuable resource for improving search-ranking quality. Search engines can easily collect click data, but biases introduced in the data can make it difficult to use the data effectively. In order to…
Using a sample of 25,000 Bing Copilot conversations, we study how the agent responds to users of varying levels of domain expertise and the resulting impact on user experience along multiple dimensions. Our findings show that across a…
Assessing cognitive load on web search is useful for characterizing search system features and search tasks with respect to their demands on the searcher's mental effort. It is also helpful for examining how individual differences among…
Search engines intentionally influence user behavior by picking and ranking the list of results. Users engage with the highest results both because of their prominent placement and because they are typically the most relevant documents.…
Voice search is becoming a popular mode for interacting with search engines. As a result, research has gone into building better voice transcription engines, interfaces, and search engines that better handle inherent verbosity of queries.…
Expert finding is an information retrieval task that is concerned with the search for the most knowledgeable people with respect to a specific topic, and the search is based on documents that describe people's activities. The task involves…
Background: Various factors determine analyst effectiveness during elicitation. While the literature suggests that elicitation technique and time are influential factors, other attributes could also play a role. Aim: Determine aspects that…
Personalized search provides a potentially powerful tool, however, it is limited due to the large number of roles that a person has: parent, employee, consumer, etc. We present the role-relevance algorithm: a search technique that favors…
Novice and expert users have different systematic preferences in task-oriented dialogues. However, whether catering to these preferences actually improves user experience and task performance remains understudied. To investigate the effects…
Web search is among the most frequent online activities. Whereas traditional information retrieval techniques focus on the information need behind a user query, previous work has shown that user behaviour and interaction can provide…