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Evaluating the quality of a dialogue system is an understudied problem. The recent evolution of evaluation method motivated this survey, in which an explicit and comprehensive analysis of the existing methods is sought. We are first to…

Computation and Language · Computer Science 2021-08-04 Xinmeng Li , Wansen Wu , Long Qin , Quanjun Yin

Large language models (LLMs) increasingly serve as educational tools, yet evaluating their teaching capabilities remains challenging due to the resource-intensive, context-dependent, and methodologically complex nature of teacher-student…

Artificial Intelligence · Computer Science 2025-08-01 Yao Shi , Rongkeng Liang , Yong Xu

Embodied agents need to be able to interact in natural language understanding task descriptions and asking appropriate follow up questions to obtain necessary information to be effective at successfully accomplishing tasks for a wide range…

Computation and Language · Computer Science 2022-09-28 Spandana Gella , Aishwarya Padmakumar , Patrick Lange , Dilek Hakkani-Tur

Movie dubbing has advanced significantly, yet assessing the real-world effectiveness of these models remains challenging. A comprehensive evaluation benchmark is crucial for two key reasons: 1) Existing metrics fail to fully capture the…

Machine Learning · Computer Science 2025-05-06 Chaoyi Wang , Junjie Zheng , Zihao Chen , Shiyu Xia , Chaofan Ding , Xiaohao Zhang , Xi Tao , Xiaoming He , Xinhan Di

Human-computer interactive systems that rely on machine learning are becoming paramount to the lives of millions of people who use digital assistants on a daily basis. Yet, further advances are limited by the availability of data and the…

Machine Learning · Computer Science 2020-04-29 Katya Kudashkina , Valliappa Chockalingam , Graham W. Taylor , Michael Bowling

Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation or look at a single dialogue quality dimension. One would…

Computation and Language · Computer Science 2022-11-01 Chen Zhang , Luis Fernando D'Haro , Qiquan Zhang , Thomas Friedrichs , Haizhou Li

Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly…

Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on…

Computation and Language · Computer Science 2025-10-07 Chengqian Ma , Wei Tao , Yiwen Guo

People have long hoped for a conversational system that can assist in real-life situations, and recent progress on large language models (LLMs) is bringing this idea closer to reality. While LLMs are often impressive in performance, their…

Computation and Language · Computer Science 2025-02-06 Linkai Peng , Baorian Nuchged , Yingming Gao

In open-retrieval conversational machine reading (OR-CMR) task, machines are required to do multi-turn question answering given dialogue history and a textual knowledge base. Existing works generally utilize two independent modules to…

Computation and Language · Computer Science 2024-10-28 Sizhe Zhou , Siru Ouyang , Zhuosheng Zhang , Hai Zhao

Perceiving multi-modal information and fulfilling dialogues with humans is a long-term goal of artificial intelligence. Pre-training is commonly regarded as an effective approach for multi-modal dialogue. However, due to the limited…

Computation and Language · Computer Science 2023-06-14 Yunshui Li , Binyuan Hui , ZhiChao Yin , Min Yang , Fei Huang , Yongbin Li

With the increasing prevalence and diversity of robots interacting in the real world, there is need for flexible, on-the-fly planning and cooperation. Large Language Models are starting to be explored in a multimodal setup for…

Robotics · Computer Science 2024-03-01 William Hunt , Toby Godfrey , Mohammad D. Soorati

In human-robot interactions, human and robot agents maintain internal mental models of their environment, their shared task, and each other. The accuracy of these representations depends on each agent's ability to perform theory of mind,…

Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…

Computation and Language · Computer Science 2022-10-27 Lahari Poddar , György Szarvas , Cheng Wang , Jorge Balazs , Pavel Danchenko , Patrick Ernst

We review computational and robotics models of early language learning and development. We first explain why and how these models are used to understand better how children learn language. We argue that they provide concrete theories of…

Computation and Language · Computer Science 2019-03-26 Pierre-Yves Oudeyer , George Kachergis , William Schueller

Allowing humans to interactively train artificial agents to understand language instructions is desirable for both practical and scientific reasons, but given the poor data efficiency of the current learning methods, this goal may require…

Artificial Intelligence · Computer Science 2019-12-20 Maxime Chevalier-Boisvert , Dzmitry Bahdanau , Salem Lahlou , Lucas Willems , Chitwan Saharia , Thien Huu Nguyen , Yoshua Bengio

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Recent advances in large language models (LLMs) have driven significant progress in end-to-end spoken dialogue models (SDMs). In contrast to text-based LLMs, the evaluation framework for SDMs should encompass both cognitive dimensions…

Computation and Language · Computer Science 2025-08-12 Ruiqi Yan , Xiquan Li , Wenxi Chen , Zhikang Niu , Chen Yang , Ziyang Ma , Kai Yu , Xie Chen

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso