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Fraud detection is extremely critical for e-commerce business. It is the intent of the companies to detect and prevent fraud as early as possible. Existing fraud detection methods try to identify unexpected dense subgraphs and treat related…

Machine Learning · Computer Science 2020-11-09 Yuxiang Ren , Hao Zhu , Jiawei Zhang , Peng Dai , Liefeng Bo

In processing and manufacturing industries, there has been a large push to produce higher quality products and ensure maximum efficiency of processes. This requires approaches to effectively detect and resolve disturbances to ensure optimal…

Machine Learning · Statistics 2021-02-05 Weike Sun , Antonio R. C. Paiva , Peng Xu , Anantha Sundaram , Richard D. Braatz

With the development of the E-commerce and reviews website, the comment information is influencing people's life. More and more users share their consumption experience and evaluate the quality of commodity by comment. When people make a…

Computation and Language · Computer Science 2018-11-15 Su Chang , Xu Zhenzhong , Gao Xuan

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

Motivated by potential financial gain, companies may hire fraudster groups to write fake reviews to either demote competitors or promote their own businesses. Such groups are considerably more successful in misleading customers, as people…

Machine Learning · Computer Science 2022-11-17 Saeedreza Shehnepoor , Roberto Togneri , Wei Liu , Mohammed Bennamoun

In recent years, recommender system has become an indispensable function in all e-commerce platforms. The review rating data for a recommender system typically comes from open platforms, which may attract a group of malicious users to…

Social and Information Networks · Computer Science 2020-05-21 Shijie Zhang , Hongzhi Yin , Tong Chen , Quoc Viet Nguyen Hung , Zi Huang , Lizhen Cui

Credit card fraud has emerged as major problem in the electronic payment sector. In this survey, we study data-driven credit card fraud detection particularities and several machine learning methods to address each of its intricate…

Machine Learning · Computer Science 2020-10-14 Yvan Lucas , Johannes Jurgovsky

Rating systems play a vital role in the exponential growth of service-oriented markets. As highly rated online services usually receive substantial revenue in the markets, malicious sellers seek to boost their service evaluation by…

Computer Science and Game Theory · Computer Science 2022-03-01 Xin Zhou , Shigeo Matsubara , Yuan Liu , Qidong Liu

The use of online reviews to aid with purchase decisions is popular among consumers as it is a simple heuristic tool based on the reported experiences of other consumers. However, not all online reviews are written by real consumers or…

General Economics · Economics 2024-04-30 Shawn Berry

Online retailers often offer a vast choice of products to their customers to filter and browse through. The order in which the products are listed depends on the ranking algorithm employed in the online shop. State-of-the-art ranking…

Information Retrieval · Computer Science 2023-02-14 Andrea Papenmeier , Daniel Hienert , Firas Sabbah , Norbert Fuhr , Dagmar Kern

User feedback is one of the most effective methods to build and maintain trust in electronic commerce platforms. Unfortunately, dishonest sellers often bend over backward to manipulate users' feedback or place phony bids in order to…

Social and Information Networks · Computer Science 2022-04-22 Michael Fire , Rami Puzis , Dima Kagan , Yuval Elovici

In electronic marketplaces, after each transaction buyers will rate the products provided by the sellers. To decide the most trustworthy sellers to transact with, buyers rely on trust models to leverage these ratings to evaluate the…

Social and Information Networks · Computer Science 2013-06-24 Lizi Zhang

Helpful reviews have been essential for the success of e-commerce services, as they help customers make quick purchase decisions and benefit the merchants in their sales. While many reviews are informative, others provide little value and…

Computation and Language · Computer Science 2023-03-03 Mir Tafseer Nayeem , Davood Rafiei

Insurance fraud occurs when policyholders file claims that are exaggerated or based on intentional damages. This contribution develops a fraud detection strategy by extracting insightful information from the social network of a claim.…

Social and Information Networks · Computer Science 2020-09-18 María Óskarsdóttir , Waqas Ahmed , Katrien Antonio , Bart Baesens , Rémi Dendievel , Tom Donas , Tom Reynkens

User opinions expressed in the form of ratings can influence an individual's view of an item. However, the true quality of an item is often obfuscated by user biases, and it is not obvious from the observed ratings the importance different…

Artificial Intelligence · Computer Science 2017-05-25 Lahari Poddar , Wynne Hsu , Mong Li Lee

While human factors in fraud have been studied by the HCI and security communities, most research has been directed to understanding either the victims' perspectives or prevention strategies, and not on fraudsters, their motivations and…

Computers and Society · Computer Science 2024-02-16 Rajvardhan Oak , Zubair Shafiq

Item recommendation task predicts a personalized ranking over a set of items for each individual user. One paradigm is the rating-based methods that concentrate on explicit feedbacks and hence face the difficulties in collecting them.…

Information Retrieval · Computer Science 2021-01-15 Guang-Neng Hu , Xin-Yu Dai

Online reviews have become a valuable and significant resource, for not only consumers but companies, in decision making. In the absence of a trusted system, highly popular and trustworthy internet users will be assumed as members of the…

Social and Information Networks · Computer Science 2020-04-22 Viet Trinh , Vikrant More , Samira Zare , Sheideh Homayon

Reviews and ratings by users form a central component in several widely used products today (e.g., product reviews, ratings of online content, etc.), but today's platforms for managing such reviews are ad-hoc and vulnerable to various forms…

Cryptography and Security · Computer Science 2024-07-23 Rohit Dwivedula , Sriram Sridhar , Sambhav Satija , Muthian Sivathanu , Nishanth Chandran , Divya Gupta , Satya Lokam

Card payment fraud is a serious problem, and a roadblock for an optimally functioning digital economy, with cards (Debits and Credit) being the most popular digital payment method across the globe. Despite the occurrence of fraud could be…

Cryptography and Security · Computer Science 2020-12-01 Bemali Wickramanayake , Dakshi Kapugama Geeganage , Chun Ouyang , Yue Xu