Related papers: Designing for Collaborative Sensemaking: Leveragin…
Crime solving is a domain where solution discovery is often serendipitous. Unstructured mechanisms, like Reddit, for crime solving through crowds have failed so far. Mechanisms, collaborations, workflows, and micro-tasks necessary for…
Collectiveness is an important property of many systems--both natural and artificial. By exploiting a large number of individuals, it is often possible to produce effects that go far beyond the capabilities of the smartest individuals, or…
Collaborative sensemaking requires that analysts share their information and insights with each other, but this process of sharing runs the risks of prematurely focusing the investigation on specific suspects. To address this tension, we…
It is natural for humans to collaborate while dealing with complex problems. In this article I consider this process of collaboration in the context of information seeking. The study and discussion presented here are driven by two…
LLM-based agents are increasingly deployed for expert decision support, yet human-AI teams in high-stakes settings do not yet reliably outperform the best individual. We argue this complementarity gap reflects a fundamental mismatch:…
People are increasingly turning to large language models (LLMs) for complex information tasks like academic research or planning a move to another city. However, while they often require working in a nonlinear manner -- e.g., to arrange…
One of the key components of designing usable and useful collaborative information retrieval systems is to understand the needs of the users of these systems. Our research team has been exploring collaborative information behavior in a…
Sensemaking and narrative are two inherently interconnected concepts about how people understand the world around them. Sensemaking is the process by which people structure and interconnect the information they encounter in the world with…
Generative, ML-driven interactive systems have the potential to change how people interact with computers in creative processes - turning tools into co-creators. However, it is still unclear how we might achieve effective human-AI…
Recently, modeling of decision making and control systems that include heterogeneous smart sensing devices (machines) as well as human agents as participants is becoming an important research area due to the wide variety of applications…
Computational design is aimed at supporting or automating design processes using computational techniques. However, some classes of design tasks involve criteria that are difficult to handle only with computers. For example, visual design…
Humans have an impressive ability to solve complex coordination problems in a fully distributed manner. This ability, if learned as a set of distributed multirobot coordination strategies, can enable programming large groups of robots to…
AI systems may be better thought of as peers than as tools. This paper explores applications of augmented collective intelligence (ACI) beneficial to collaborative ideation. Design considerations are offered for an experiment that evaluates…
Independent from the still ongoing research in measuring individual intelligence, we anticipate and provide a framework for measuring collective intelligence. Collective intelligence refers to the idea that several individuals can…
LLMs are already transforming the study of individual cognition, but their application to studying collective cognition has been underexplored. We lay out how LLMs may be able to address the complexity that has hindered the study of…
Sensemaking is an important preceding step for activities like consensus building and decision-making. When groups of people make sense of large amounts of information, their understanding gradually evolves from vague to clear. During this…
Humans often rely on underlying structural patterns-schemas-to create, whether by writing stories, designing software, or composing music. Schemas help organize ideas and guide exploration, but they are often difficult to discover and…
Sensemaking tasks often entail navigating through complex, ambiguous data to construct coherent insights. Prior work has shown that crowds can effectively distribute cognitive load, pooling diverse perspectives to enhance analytical depth.…
Human collective intelligence has proved itself as an important factor in a society's ability to accomplish large-scale behavioral feats. As societies have grown in population-size, individuals have seen a decrease in their ability to…
Humans are the most effective integrators and producers of information, directly and through the use of information-processing inventions. As these inventions become increasingly sophisticated, the substantive role of humans in processing…