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This paper proposes an utterance-to-utterance interactive matching network (U2U-IMN) for multi-turn response selection in retrieval-based chatbots. Different from previous methods following context-to-response matching or…

Computation and Language · Computer Science 2019-11-19 Jia-Chen Gu , Zhen-Hua Ling , Quan Liu

Large language models (LLMs) have been widely applied in various fields due to their excellent capability for memorizing knowledge and chain of thought (CoT). When these language models are applied in the field of psychological counseling,…

Computation and Language · Computer Science 2023-11-02 Yirong Chen , Xiaofen Xing , Jingkai Lin , Huimin Zheng , Zhenyu Wang , Qi Liu , Xiangmin Xu

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…

Information Retrieval · Computer Science 2024-05-07 Hideaki Joko , Shubham Chatterjee , Andrew Ramsay , Arjen P. de Vries , Jeff Dalton , Faegheh Hasibi

The noetic end-to-end response selection challenge as one track in the 7th Dialog System Technology Challenges (DSTC7) aims to push the state of the art of utterance classification for real world goal-oriented dialog systems, for which…

Computation and Language · Computer Science 2020-03-05 Qian Chen , Wen Wang

Evaluating the conversational abilities of large language models (LLMs) remains a challenging task. Current mainstream approaches primarily rely on the "LLM-as-a-judge" paradigm, where an LLM is prompted to serve as an evaluator to assess…

Computation and Language · Computer Science 2026-01-07 Yuqi Tang , Kehua Feng , Yunfeng Wang , Zhiwen Chen , Chengfei Lv , Gang Yu , Qiang Zhang , Keyan Ding , Huajun Chen

The effectiveness of large language models (LLMs) in conversational AI is hindered by their reliance on single-turn supervised fine-tuning (SFT) data, which limits contextual coherence in multi-turn dialogues. Existing methods for…

Computation and Language · Computer Science 2025-07-08 Jiangxu Wu , Cong Wang , TianHuang Su , Jun Yang , Haozhi Lin , Chao Zhang , Ming Peng , Kai Shi , SongPan Yang , BinQing Pan , ZiXian Li , Ni Yang , ZhenYu Yang

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Discourse processing suffers from data sparsity, especially for dialogues. As a result, we explore approaches to build discourse structures for dialogues, based on attention matrices from Pre-trained Language Models (PLMs). We investigate…

Computation and Language · Computer Science 2023-06-27 Chuyuan Li , Patrick Huber , Wen Xiao , Maxime Amblard , Chloé Braud , Giuseppe Carenini

While the progress of machine translation of written text has come far in the past several years thanks to the increasing availability of parallel corpora and corpora-based training technologies, automatic translation of spoken text and…

Computation and Language · Computer Science 2020-08-06 Matīss Rikters , Ryokan Ri , Tong Li , Toshiaki Nakazawa

English, as a very high-resource language, enables the pretraining of high-quality large language models (LLMs). The same cannot be said for most other languages, as leading LLMs still underperform for non-English languages, likely due to a…

Computation and Language · Computer Science 2024-11-07 Jiayi Wang , Yao Lu , Maurice Weber , Max Ryabinin , Yihong Chen , Raphael Tang , Pontus Stenetorp

To predict the next most likely participant to interact in a multi-party conversation is a difficult problem. In a text-based chat group, the only information available is the sender, the content of the text and the dialogue history. In…

Computation and Language · Computer Science 2020-01-20 Maira Gatti de Bayser , Melina Alberio Guerra , Paulo Cavalin , Claudio Pinhanez

Disentangling conversations mixed together in a single stream of messages is a difficult task, made harder by the lack of large manually annotated datasets. We created a new dataset of 77,563 messages manually annotated with reply-structure…

To efficiently select optimal dataset combinations for enhancing multi-task learning (MTL) performance in large language models, we proposed a novel framework that leverages a neural network to predict the best dataset combinations. The…

Computation and Language · Computer Science 2025-05-06 Zaifu Zhan , Rui Zhang

Context modeling plays a significant role in building multi-turn dialogue systems. In order to make full use of context information, systems can use Incomplete Utterance Rewriting(IUR) methods to simplify the multi-turn dialogue into…

Computation and Language · Computer Science 2022-03-23 Zhihao Wang , Tangjian Duan , Zihao Wang , Minghui Yang , Zujie Wen , Yongliang Wang

Pretrained language models (PLMs) have produced substantial improvements in discourse-aware neural machine translation (NMT), for example, improved coherence in spoken language translation. However, the underlying reasons for their strong…

Computation and Language · Computer Science 2023-06-01 Zhihong Huang , Longyue Wang , Siyou Liu , Derek F. Wong

Large Language Models (LLMs) have shown impressive capabilities in various applications, but they still face various inconsistency issues. Existing works primarily focus on the inconsistency issues within a single LLM, while we…

Computation and Language · Computer Science 2024-11-15 Kai Xiong , Xiao Ding , Yixin Cao , Ting Liu , Bing Qin

How can we construct an automated debate judge to evaluate an extensive, vibrant, multi-turn debate? This task is challenging, as judging a debate involves grappling with lengthy texts, intricate argument relationships, and…

Computation and Language · Computer Science 2024-06-21 Jingcong Liang , Rong Ye , Meng Han , Ruofei Lai , Xinyu Zhang , Xuanjing Huang , Zhongyu Wei

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Large Language Models (LLMs) have demonstrated exceptional capabilities, yet selecting the most reliable response from multiple LLMs remains a challenge, particularly in resource-constrained settings. Existing approaches often depend on…

Computation and Language · Computer Science 2025-10-06 Aakriti Agrawal , Rohith Aralikatti , Anirudh Satheesh , Souradip Chakraborty , Amrit Singh Bedi , Furong Huang

Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…

Computation and Language · Computer Science 2020-07-03 Hongshen Chen , Xiaorui Liu , Dawei Yin , Jiliang Tang
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