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This paper addresses the analysis of the queue-length process of single-server queues under overdispersion, i.e., queues fed by an arrival process for which the variance of the number of arrivals in a given time window exceeds the…

Probability · Mathematics 2020-04-21 Onno Boxma , Mariska Heemskerk , Michel Mandjes

We study a token-based central queue with multiple customer types. Customers of each type arrive according to a Poisson process and have an associated set of compatible tokens. Customers may only receive service when they have claimed a…

Probability · Mathematics 2019-02-07 U. Ayesta , T. Bodas , J. L. Dorsman , I. M. Verloop

In this paper we consider a single-server cyclic polling system. Between visits to successive queues, the server is delayed by a random switch-over time. The order in which customers are served in each queue is determined by a priority…

Probability · Mathematics 2014-08-05 Marko Boon , Ivo Adan , Onno Boxma

We investigate the transient and stationary queue-length distributions of a class of service systems with correlated service times. The classical $M^X/G/1$ queue with semi-Markov service times is the most prominent example in this class and…

Probability · Mathematics 2018-01-19 Abhishek , Marko Boon , Onno Boxma , Rudesindo Núñez-Queija

We consider a stochastic, dynamic job scheduling problem, formulated as a queueing control problem, in which a single server processes jobs of different types that arrive according to independent Poisson processes. The problem is defined on…

Optimization and Control · Mathematics 2025-09-09 Dongnuan Tian , Rob Shone

We consider the $M/M/1$-PS queue with processor sharing. We study the conditional sojourn time distribution of an arriving customer, conditioned on the number of other customers present. A new formula is obtained for the conditional sojourn…

Probability · Mathematics 2010-03-16 Qiang Zhen , Charles Knessl

We consider the problem of customer equilibrium behavior of a single server Markovian queue with dynamic control of the service rate. Customers arrive according a Poisson procedure and the system administrator makes a service rate choice…

Optimization and Control · Mathematics 2018-05-17 Apostolos Burnetas , Yiannis Dimitrakopoulos

In this paper, we analyze a polling system on a circle. Random batches of customers arrive at a circle, where each customer, independently, obtains a uniform location. A single server cyclically travels over the circle to serve all…

Probability · Mathematics 2025-03-07 Tim Engels , Ivo Adan , Onno Boxma , Jacques Resing

This paper studies a service system in which arriving customers are provided with information about the delay they will experience. Based on this information they decide to wait for service or to leave the system. Specifically, every…

Probability · Mathematics 2022-08-31 Yoshiaki Inoue , Liron Ravner , Michel Mandjes

We consider a service system where agents are invited on-demand. Customers arrive exogenously as a Poisson process and join a customer queue upon arrival if no agent is available. Agents decide to accept or decline invitations after some…

Probability · Mathematics 2015-10-27 Guodong Pang , Alexander L. Stolyar

Understanding the detailed queueing behavior of a networking session is critical in enabling low-latency services over the Internet. Especially when the packet arrival and service rates at the queue of a link vary over time and moreover…

Networking and Internet Architecture · Computer Science 2017-04-25 Wonjun Hwang , Yoora Kim , Kyunghan Lee

We study infinite-server queues in which the arrival process is a Cox process (or doubly stochastic Poisson process), of which the arrival rate is given by shot noise. A shot-noise rate emerges as a natural model, if the arrival rate tends…

Probability · Mathematics 2017-03-21 David Koops , Michel Mandjes , Onno Boxma

We consider a service system with two Poisson arrival queues. A server chooses which queue to serve at each moment. Once a queue is served, all the customers will be served within a fixed amount of time. This model is useful in studying…

Optimization and Control · Mathematics 2013-07-02 Yuhang Liu , Zizhuo Wang

Recent studies indicate that in many situations service times are affected by the experienced queueing delay of the particular customer. This effect has been detected in different areas, such as health care, call centers and…

Probability · Mathematics 2025-04-25 Bernardo D'Auria , Ivo J. B. F. Adan , René Bekker , Vidyadhar Kulkarni

We study a multi-server queueing system with a periodic arrival rate and customers whose joining decision is based on their patience and a delay proxy. Specifically, each customer has a patience level sampled from a common distribution.…

Probability · Mathematics 2024-03-25 Shreehari Anand Bodas , Michel Mandjes , Liron Ravner

Queues that feature multiple entities arriving simultaneously are among the oldest models in queueing theory, and are often referred to as "batch" (or, in some cases, "bulk") arrival queueing systems. In this work we study the affect of…

Probability · Mathematics 2019-02-05 Andrew Daw , Jamol Pender

We consider the $M/M/1$ queue with processor sharing. We study the conditional sojourn time distribution, conditioned on the customer's service requirement, in various asymptotic limits. These include large time and/or large service…

Classical Analysis and ODEs · Mathematics 2013-09-13 Qiang Zhen , Charles Knessl

We consider the problem of service rate control of a single server queueing system with a finite-state Markov-modulated Poisson arrival process. We show that the optimal service rate is non-decreasing in the number of customers in the…

Optimization and Control · Mathematics 2013-07-11 Ravi Kumar , Mark E. Lewis , Huseyin Topaloglu

We consider a horizontal traffic queue (HTQ) on a periodic road segment, where vehicles arrive according to a spatio-temporal Poisson process, and depart after traveling a distance that is sampled independently and identically from a…

Dynamical Systems · Mathematics 2016-05-25 Mohammad Motie , Ketan Savla

We study a queueing network with a single shared server, that serves the queues in a cyclic order according to the gated service discipline. External customers arrive at the queues according to independent Poisson processes. After…

Probability · Mathematics 2014-09-11 Marko Boon , Rob van der Mei , Erik Winands