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Making ideal decisions as a product leader in a web-facing company is extremely difficult. In addition to navigating the ambiguity of customer satisfaction and achieving business goals, one must also pave a path forward for ones' products…

When users rate objects, a sophisticated algorithm that takes into account ability or reputation may produce a fairer or more accurate aggregation of ratings than the straightforward arithmetic average. Recently a number of authors have…

Information Retrieval · Computer Science 2015-03-13 Matus Medo , Joseph Rushton Wakeling

The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…

Computation and Language · Computer Science 2012-11-01 Julian McAuley , Jure Leskovec , Dan Jurafsky

Sentiment analysis is the task of mining the authors' opinions about specific entities. It allows organizations to monitor different services in real time and act accordingly. Reputation is what is generally said or believed about people or…

Information Retrieval · Computer Science 2023-08-29 Maha Driss

Algorithmic decisions often result in scoring and ranking individuals to determine credit worthiness, qualifications for college admissions and employment, and compatibility as dating partners. While automatic and seemingly objective,…

Computers and Society · Computer Science 2018-04-24 Ke Yang , Julia Stoyanovich , Abolfazl Asudeh , Bill Howe , HV Jagadish , Gerome Miklau

Recommendation systems are pervasive in the digital economy. An important assumption in many deployed systems is that user consumption reflects user preferences in a static sense: users consume the content they like with no other…

Computers and Society · Computer Science 2023-02-14 Andreas Haupt , Dylan Hadfield-Menell , Chara Podimata

A simple model for simulating tug of war game as varying the player number in a team is discussed to identify the slow pace of fast change. This model shows that a large number of information sources leads slow change for the system. Also,…

Physics and Society · Physics 2008-07-29 Woo-Sung Jung , Hie-Tae Moon , H. Eugene Stanley

The study discusses the main features which affect the IT companies valuation on the example of social networks. The relevance of the chosen topic is due to the fact that people live in the information age now, and information technologies…

General Economics · Economics 2022-12-14 K. V. Yupatova , O. A. Malafeyev , V. S. Lipatnikov , V. Y. Bezrukikh

Current advance of internet allows rapid dissemination of information, accelerating the progress on wide spectrum of society. This has been done mainly through the use of website interface with inherent unique human interactions. In this…

Human-Computer Interaction · Computer Science 2022-01-13 Decky Aspandi , Sarah Doosdal , Victor Ülger , Lukas Gillich , Steffen Staab

Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…

Information Retrieval · Computer Science 2025-05-07 Juan Ahmad , Jonas Hellgren , Alan Said

Recommendation systems rely on user-provided data to learn about item quality and provide personalized recommendations. An implicit assumption when aggregating ratings into item quality is that ratings are strong indicators of item quality.…

Information Retrieval · Computer Science 2023-07-27 Rana Shahout , Yehonatan Peisakhovsky , Sasha Stoikov , Nikhil Garg

Online rating platform represents the new trend of online cultural and commercial goods consumption. The user rating data on such platforms are foods for recommender system algorithms. Understanding the evolution pattern and its underlying…

Information Retrieval · Computer Science 2023-03-28 Hao Wang

Stochastic simulation has been widely used to analyze the performance of complex stochastic systems and facilitate decision making in those systems. Stochastic simulation is driven by the input model, which is a collection of probability…

Risk Management · Quantitative Finance 2020-02-14 Tianyi Liu , Enlu Zhou

Evaluation metrics are an essential part of a ranking system, and in the past many evaluation metrics have been proposed in information retrieval and Web search. Discounted Cumulated Gains (DCG) has emerged as one of the evaluation metrics…

Information Retrieval · Computer Science 2012-12-27 Ke Zhou , Hongyuan Zha , Gui-Rong Xue , Yong Yu

The study of online decision-making problems that leverage contextual information has drawn notable attention due to their significant applications in fields ranging from healthcare to autonomous systems. In modern applications, contextual…

Machine Learning · Statistics 2025-04-22 Qiyu Han , Will Wei Sun , Yichen Zhang

User opinions expressed in the form of ratings can influence an individual's view of an item. However, the true quality of an item is often obfuscated by user biases, and it is not obvious from the observed ratings the importance different…

Artificial Intelligence · Computer Science 2017-05-25 Lahari Poddar , Wynne Hsu , Mong Li Lee

We study generalizations of online bipartite matching in which each arriving vertex (customer) views a ranked list of offline vertices (products) and matches to (purchases) the first one they deem acceptable. The number of products that the…

Data Structures and Algorithms · Computer Science 2023-06-27 Brian Brubach , Nathaniel Grammel , Will Ma , Aravind Srinivasan

This research presents the development of a critical success factor matrix for increasing positive user experience of hotel websites based upon user ratings. Firstly, a number of critical success factors for web usability have been…

Computers and Society · Computer Science 2013-02-22 Arunasalam Sambhanthan , Alice Good

Since internet technologies have advanced, one of the primary factors in company development is customer happiness. Online platforms have become prominent places for sharing reviews. Twitter is one of these platforms where customers…

Machine Learning · Computer Science 2024-08-31 Md Mahmudul Hasan , Shaikh Anowarul Fattah

Game development is an interdisciplinary concept that embraces software engineering, business, management, and artistic disciplines. This research facilitates a better understanding of the business dimension of digital games. The main…

Computers and Society · Computer Science 2015-11-16 Saiqa Aleem , Luiz Fernando Capretz , Faheem Ahmed
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