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In the internet era, almost every business entity is trying to have its digital footprint in digital media and other social media platforms. For these entities, word of mouse is also very important. Particularly, this is quite crucial for…

Computation and Language · Computer Science 2024-08-09 Subhasis Dasgupta , Soumya Roy , Jaydip Sen

The evaluation of recommendation systems is a complex task. The offline and online evaluation metrics for recommender systems are ambiguous in their true objectives. The majority of recently published papers benchmark their methods using…

Information Retrieval · Computer Science 2023-08-15 Petr Kasalický , Rodrigo Alves , Pavel Kordík

With the expansion of internet-based platforms, social media and sharing economy, most individuals are tempted to review products or services that they consume.

Computers and Society · Computer Science 2021-11-09 Nelini Jayathilake , Darshana Sedera

We simulate the process of possible interactions between a set of competitive services and a set of portals that provide online rating for these services. We argue that to have a profitable business, these portals are forced to have…

Other Condensed Matter · Physics 2007-05-23 Boris Galitsky , Mark Levene

The cognitive research on reputation has shown several interesting properties that can improve both the quality of services and the security in distributed electronic environments. In this paper, the impact of reputation on decision-making…

Artificial Intelligence · Computer Science 2011-06-28 Walter Quattrociocchi , Rosaria Conte

The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

Social and Information Networks · Computer Science 2016-02-24 Azade Nazi , Mahashweta Das , Gautam Das

Online competitive games have become a mainstream entertainment platform. To create a fair and exciting experience, these games use rating systems to match players with similar skills. While there has been an increasing amount of research…

Information Retrieval · Computer Science 2021-07-01 Arman Dehpanah , Muheeb Faizan Ghori , Jonathan Gemmell , Bamshad Mobasher

Voting online with explicit ratings could largely reflect people's preferences and objects' qualities, but ratings are always irrational, because they may be affected by many unpredictable factors like mood, weather, as well as other…

Data Analysis, Statistics and Probability · Physics 2013-05-03 Zimo Yang , Zi-Ke Zhang , Tao Zhou

Reasoning about agent preferences on a set of alternatives, and the aggregation of such preferences into some social ranking is a fundamental issue in reasoning about uncertainty and multi-agent systems. When the set of agents and the set…

Computer Science and Game Theory · Computer Science 2012-07-19 Moshe Tennenholtz

Recommendation systems have been integrated into the majority of large online systems to filter and rank information according to user profiles. It thus influences the way users interact with the system and, as a consequence, bias the…

Information Retrieval · Computer Science 2015-11-05 Arnaud De Myttenaere , Boris Golden , Bénédicte Le Grand , Fabrice Rossi

Many web services like eBay, Tripadvisor, Epinions, etc, provide historical product ratings so that users can evaluate the quality of products. Product ratings are important since they affect how well a product will be adopted by the…

Information Retrieval · Computer Science 2013-05-09 Hong Xie , John C. S. Lui

We study a rating system in which a set of individuals (e.g., the customers of a restaurant) evaluate a given service (e.g, the restaurant), with their aggregated opinion determining the probability of all individuals to use the service and…

Social and Information Networks · Computer Science 2016-06-28 Umberto Grandi , Paolo Turrini

In many modern settings, data are acquired iteratively over time, rather than all at once. Such settings are known as online, as opposed to offline or batch. We introduce a simple technique for online parameter estimation, which can operate…

Computation · Statistics 2017-03-22 Hien D Nguyen

When people buy products online, they primarily base their decisions on the recommendations of others given in online reviews. The current work analyzed these online reviews by sentiment analysis and used the extracted sentiments as…

Artificial Intelligence · Computer Science 2020-03-03 Chaehan So

Security reputation metrics (aka. security metrics) quantify the security levels of organization (e.g., hosting or Internet access providers) relative to comparable entities. They enable benchmarking and are essential tools for decision and…

Cryptography and Security · Computer Science 2023-02-15 Maciej Korczyński , Arman Noroozian

We present an exploration of a reputation system based on explicit ratings weighted by the values of corresponding financial transactions from the perspective of its ability to grant "security" to market participants by protecting them from…

Multiagent Systems · Computer Science 2019-05-21 Anton Kolonin , Ben Goertzel , Cassio Pennachin , Deborah Duong , Matt Ikle , Nejc Znidar , Marco Argentieri

Online public opinion usually spreads rapidly and widely, thus a small incident probably evolves into a large social crisis in a very short time, and results in a heavy loss in credit or economic aspects. We propose a method to rate the…

Social and Information Networks · Computer Science 2022-08-01 Fanqi Meng , Xixi Xiao , Jingdong Wang

Networked multi-agent dynamical systems have been used to model how individual opinions evolve over time due to the opinions of other agents in the network. Particularly, such a model has been used to study how a planning agent can be used…

Social and Information Networks · Computer Science 2026-03-19 Sheryl Paul , Leslie Cruz Juarez , Jyotirmoy V. Deshmukh , Ketan Savla

Before A/B testing online a new version of a recommender system, it is usual to perform some offline evaluations on historical data. We focus on evaluation methods that compute an estimator of the potential uplift in revenue that could…

Machine Learning · Statistics 2018-01-23 Alexandre Gilotte , Clément Calauzènes , Thomas Nedelec , Alexandre Abraham , Simon Dollé

The profound impact of online reviews on consumer decision-making has made it crucial for businesses to manage negative reviews. Recent advancements in artificial intelligence (AI) technology have offered businesses novel and effective ways…

Computers and Society · Computer Science 2025-11-05 Rongping Shen