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Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We…

Software Engineering · Computer Science 2020-07-15 Wenting Wang , Jinghui Cheng , Jin L. C. Guo

The fact that the number of users of open source software (OSS) is practically un-limited and that ultimately the software quality is determined by end users experience, makes the usability an even more critical quality attribute than it is…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are…

Human-Computer Interaction · Computer Science 2015-12-01 Arif Raza , Luiz Fernando Capretz , Faheem Ahmed

User satisfaction has always been important in the success of software, regardless of whether it is closed and proprietary or open source software (OSS). OSS users are geographically distributed and include technical as well as novice…

Software Engineering · Computer Science 2015-07-29 Arif Raza , Luiz Fernando Capretz

End users positive response is essential for the success of any software. This is true for both commercial and Open Source Software (OSS). OSS is popular not only because of its availability, which is usually free but due to the user…

Software Engineering · Computer Science 2020-05-21 Arif Razza , Luiz Fernando Capretz , Shuib Basri

The use of free and open source software (OSS) is gaining momentum due to the ever increasing availability and use of the Internet. Organizations are also now adopting open source software, despite some reservations, in particular regarding…

Software Engineering · Computer Science 2015-07-27 Faheem Ahmed , Piers Campbell , Ahmad Jaffar , Luiz Fernando Capretz

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

Human-Computer Interaction · Computer Science 2025-03-05 Arghavan Sanei , Jinghui Cheng

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

Human-Computer Interaction · Computer Science 2019-02-21 Jinghui Cheng , Jin L. C. Guo

Easy and mostly free access to the internet has resulted in the growing use of open source software (OSS). However, it is a common perception that closed proprietary software is still superior in areas such as software maintenance and…

Software Engineering · Computer Science 2015-12-01 Arif Raza , Luiz Fernando Capretz , Faheem Ahmed

The Open Source Software movement has been growing exponentially for a number of years with no signs of slowing. Driving this growth is the widespread availability of libraries and frameworks that provide many functionalities. Developers…

Software Engineering · Computer Science 2022-06-22 Stan Zajdel , Diego Elias Costa , Hafedh Mili

As open source software (OSS) becomes increasingly mature and popular, there are significant challenges with properly accounting for usability concerns for the diverse end users. Participatory design, where multiple stakeholders collaborate…

Human-Computer Interaction · Computer Science 2021-02-26 Jazlyn Hellman , Jinghui Cheng , Jin L. C. Guo

Caveat emptor, or let the buyer beware, is commonly attributed to open source software (OSS)-the onus is on the OSS consumer to ensure that it is fit for use in the consumer's context. OSS has been compared to an open market bazaar where…

Software Engineering · Computer Science 2024-04-26 Nancy Mead , Carol Woody , Scott Hissam

Software quality assurance has been a heated topic for several decades, but relatively few analyses were performed on open source software (OSS). As OSS has become very popular in our daily life, many researchers have been keen on the…

Software Engineering · Computer Science 2015-07-27 Jie Xu , Luiz Fernando Capretz , Danny Ho

Open source software is free software that provides user freedom to use, replicate, modify, and distribute for any purpose. The quality of well-known open source software is very high and they are used by big companies such as IBM, Google…

Other Computer Science · Computer Science 2012-07-19 Mohammad Nabil Almunawar

The use of free and open source software is gaining momentum due to the ever increasing availability and use of the Internet. Organizations are also now adopting open source software, despite some reservations in particular regarding the…

Software Engineering · Computer Science 2015-12-02 Faheem Ahmed , Piers Campbell , Ahmad Jaffar , Luiz Fernando Capretz

End-users play an integral role in identifying requirements, validating software features' usefulness, locating defects, and in software product evolution in general. Their role in these activities is especially prominent in online…

Software Engineering · Computer Science 2021-03-15 Sherlock A. Licorish , Amjed Tahir , Michael Franklin Bosu , Stephen G. MacDonell

The usability of open-source software (OSS) is important but frequently overlooked in favor of technical and functional complexity. Argumentation can be a pivotal device for diverse stakeholders in OSS usability discussions to express…

Software Engineering · Computer Science 2025-12-10 Arghavan Sanei , Chaima Amiri , Atefeh Shokrizadeh , Jinghui Cheng

A tenet of open source software development is to accept contributions from users-developers (typically after appropriate vetting). But should this also include interventions done as part of research on open source development? Following an…

Software Engineering · Computer Science 2023-06-05 Dror G. Feitelson

Open-source software (OSS) supply chain security has become a topic of concern for organizations. Patching an OSS vulnerability can require updating other dependent software products in addition to the original package. However, the…

Software Engineering · Computer Science 2024-04-19 Cadence Patrick , Kimberly Ruth , Zakir Durumeric

Improved software discovery is a prerequisite for greater software reuse: after all, if someone cannot find software for a particular task, they cannot reuse it. Understanding people's approaches and preferences when they look for software…

Computers and Society · Computer Science 2018-05-30 Michael Hucka , Matthew J. Graham
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