Related papers: The Social World of Content Abusers in Community Q…
Social media platforms offer flagging, a technical feature that empowers users to report inappropriate posts or bad actors to reduce online harm. The deceptively simple flagging interfaces on nearly all major social media platforms disguise…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…
Thanks to platforms such as Twitter and Facebook, people can know facts and events that otherwise would have been silenced. However, social media significantly contribute also to fast spreading biased and false news while targeting specific…
In recent years, online social networks have allowed worldwide users to meet and discuss. As guarantors of these communities, the administrators of these platforms must prevent users from adopting inappropriate behaviors. This verification…
Flagging mechanisms on social media platforms allow users to report inappropriate posts/accounts for review by content moderators. These reports are pivotal to platforms' efforts toward regulating norm violations. This paper examines how…
The increased use of online social networks for the dissemination of information comes with the misuse of the internet for cyberbullying, cybercrime, spam, vandalism, amongst other things. To proactively identify abuse in the networks, we…
Community-based question answering (CQA) platforms are crowd-sourced services for sharing user expertise on various topics, from mechanical repairs to parenting. While they naturally build-in an online social network infrastructure, they…
Community detection in online social networks is typically based on the analysis of the explicit connections between users, such as "friends" on Facebook and "followers" on Twitter. But online users often have hundreds or even thousands of…
The prevalence of online hate and abuse is a pressing global concern. While tackling such societal harms is a priority for research across the social sciences, it is a difficult task, in part because of the magnitude of the problem. User…
Abuse on the Internet is an important societal problem of our time. Millions of Internet users face harassment, racism, personal attacks, and other types of abuse across various platforms. The psychological effects of abuse on individuals…
Commenting platforms, such as Disqus, have emerged as a major online communication platform with millions of users and posts. Their popularity has also attracted parasitic and malicious behav- iors, such as trolling and spamming. There has…
Online communities rely on a mix of platform policies and community-authored rules to define acceptable behavior and maintain order. However, these rules vary widely across communities, evolve over time, and are enforced inconsistently,…
Online social networking sites are experimenting with the following crowd-powered procedure to reduce the spread of fake news and misinformation: whenever a user is exposed to a story through her feed, she can flag the story as…
User contributions in the form of posts, comments, and votes are essential to the success of online communities. However, allowing user participation also invites undesirable behavior such as trolling. In this paper, we characterize…
Worldwide, a large number of people interact with each other by means of online chatting. There has been a significant rise in the number of platforms, both social and professional, such as WhatsApp, Facebook,and Twitter, which allow people…
Online community moderators often rely on social signals such as whether or not a user has an account or a profile page as clues that users may cause problems. Reliance on these clues can lead to "overprofiling'' bias when moderators focus…
Large Question-and-Answer (Q&A) platforms support diverse knowledge curation on the Web. While researchers have studied user behavior on the platforms in a variety of contexts, there is relatively little insight into important by-products…
Despite growing efforts to halt distasteful content on social media, multilingualism has added a new dimension to this problem. The scarcity of resources makes the challenge even greater when it comes to low-resource languages. This work…
Online Social Media represent a pervasive source of information able to reach a huge audience. Sadly, recent studies show how online social bots (automated, often malicious accounts, populating social networks and mimicking genuine users)…
To proactively offer social media users a safe online experience, there is a need for systems that can detect harmful posts and promptly alert platform moderators. In order to guarantee the enforcement of a consistent policy, moderators are…