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Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…

Computation and Language · Computer Science 2021-04-05 Derek Chen , Howard Chen , Yi Yang , Alex Lin , Zhou Yu

This paper describes a web-based corpus of global language use with a focus on how this corpus can be used for data-driven language mapping. First, the corpus provides a representation of where national varieties of major languages are used…

Computation and Language · Computer Science 2020-04-03 Jonathan Dunn

This paper presents a dataset collected from natural dialogs which enables to test the ability of dialog systems to learn new facts from user utterances throughout the dialog. This interactive learning will help with one of the most…

Computation and Language · Computer Science 2016-05-17 Miroslav Vodolán , Filip Jurčíček

Multi-turn dialogues are characterized by their extended length and the presence of turn-taking conversations. Traditional language models often overlook the distinct features of these dialogues by treating them as regular text. In this…

Computation and Language · Computer Science 2024-02-01 Sangwoo Cho , Kaiqiang Song , Chao Zhao , Xiaoyang Wang , Dong Yu

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

By evaluating Large Language Models (LLMs) through uniform, text-only interfaces, current academic benchmarks obscure how the unique designs and affordances of distinct commercial platforms shape real-world user behavior and system…

Computation and Language · Computer Science 2026-05-19 Yueru Yan , Tuc Nguyen , Bo Su , Melissa Lieffers , Thai Le

Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most…

Computation and Language · Computer Science 2022-07-25 Liang Qiu , Yizhou Zhao , Jinchao Li , Pan Lu , Baolin Peng , Jianfeng Gao , Song-Chun Zhu

Dialogue systems can benefit from being able to search through a corpus of text to find information relevant to user requests, especially when encountering a request for which no manually curated response is available. The state-of-the-art…

Information Retrieval · Computer Science 2022-06-02 Hui Wan , Siva Sankalp Patel , J. William Murdock , Saloni Potdar , Sachindra Joshi

Spoken dialogue models currently lack the ability for fine-grained speech style control, a critical capability for human-like interaction that is often overlooked in favor of purely functional capabilities like reasoning and question…

Audio and Speech Processing · Electrical Eng. & Systems 2025-10-28 Wenming Tu , Guanrou Yang , Ruiqi Yan , Wenxi Chen , Ziyang Ma , Yipeng Kang , Kai Yu , Xie Chen , Zilong Zheng

Despite impressive advancements in multilingual corpora collection and model training, developing large-scale deployments of multilingual models still presents a significant challenge. This is particularly true for language tasks that are…

Computation and Language · Computer Science 2023-06-14 Łukasz Augustyniak , Szymon Woźniak , Marcin Gruza , Piotr Gramacki , Krzysztof Rajda , Mikołaj Morzy , Tomasz Kajdanowicz

This paper introduces the Multi-Genre Natural Language Inference (MultiNLI) corpus, a dataset designed for use in the development and evaluation of machine learning models for sentence understanding. In addition to being one of the largest…

Computation and Language · Computer Science 2018-02-21 Adina Williams , Nikita Nangia , Samuel R. Bowman

Dialogue state tracking is the core part of a spoken dialogue system. It estimates the beliefs of possible user's goals at every dialogue turn. However, for most current approaches, it's difficult to scale to large dialogue domains. They…

Computation and Language · Computer Science 2018-10-24 Liliang Ren , Kaige Xie , Lu Chen , Kai Yu

Fully data driven Chatbots for non-goal oriented dialogues are known to suffer from inconsistent behaviour across their turns, stemming from a general difficulty in controlling parameters like their assumed background personality and…

Computation and Language · Computer Science 2020-03-31 Fabian Galetzka , Chukwuemeka U. Eneh , David Schlangen

Task-oriented dialogue (ToD) benchmarks provide an important avenue to measure progress and develop better conversational agents. However, existing datasets for end-to-end ToD modeling are limited to a single language, hindering the…

Computation and Language · Computer Science 2021-06-08 Zhaojiang Lin , Andrea Madotto , Genta Indra Winata , Peng Xu , Feijun Jiang , Yuxiang Hu , Chen Shi , Pascale Fung

Discourse parsing is an important task useful for NLU applications such as summarization, machine comprehension, and emotion recognition. The current discourse parsing datasets based on conversations consists of written English dialogues…

Computation and Language · Computer Science 2025-06-11 Divyaksh Shukla , Ritesh Baviskar , Dwijesh Gohil , Aniket Tiwari , Atul Shree , Ashutosh Modi

Current disfluency detection models focus on individual utterances each from a single speaker. However, numerous discontinuity phenomena in spoken conversational transcripts occur across multiple turns, hampering human readability and the…

Computation and Language · Computer Science 2023-10-30 Hua Shen , Vicky Zayats , Johann C. Rocholl , Daniel D. Walker , Dirk Padfield

Goal-oriented dialogue systems are now being widely adopted in industry where it is of key importance to maintain a rapid prototyping cycle for new products and domains. Data-driven dialogue system development has to be adapted to meet this…

Computation and Language · Computer Science 2019-10-04 Igor Shalyminov , Sungjin Lee , Arash Eshghi , Oliver Lemon

We introduce the Situated Corpus Of Understanding Transactions (SCOUT), a multi-modal collection of human-robot dialogue in the task domain of collaborative exploration. The corpus was constructed from multiple Wizard-of-Oz experiments…

Target-oriented dialogue systems, designed to proactively steer conversations toward predefined targets or accomplish specific system-side goals, are an exciting area in conversational AI. In this work, by formulating a <dialogue act,…

Computation and Language · Computer Science 2023-10-16 Jian Wang , Yi Cheng , Dongding Lin , Chak Tou Leong , Wenjie Li
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