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Booking.com is a virtual two-sided marketplace where guests and accommodation providers are the two distinct stakeholders. They meet to satisfy their respective and different goals. Guests want to be able to choose accommodations from a…
User-generated reviews significantly influence consumer decisions, particularly in the travel domain when selecting accommodations. This paper contribution comprising two main elements. Firstly, we present a novel dataset of authentic guest…
One of the first things to do while planning a trip is to book a good place to stay. Booking a hotel online can be an overwhelming task with thousands of hotels to choose from, for every destination. Motivated by the importance of these…
Studying human factors has gained a lot of interest in recommender systems research recently. User experience plays a vital role in tourism recommender systems since user satisfaction is the main factor that guarantees the success of such…
POI recommendation is a key task in tourism information systems. However, in contrast to conventional point of interest (POI) recommender systems, the available data is extremely sparse; most tourist visit a few sightseeing spots once and…
At Airbnb, an online marketplace for stays and experiences, guests often spend weeks exploring and comparing multiple items before making a final reservation request. Each reservation request may then potentially be rejected or cancelled by…
Next-generation touristic services will rely on the advanced mobile networks' high bandwidth and low latency and the Multi-access Edge Computing (MEC) paradigm to provide fully immersive mobile experiences. As an integral part of travel…
With the digitization of travel industry, it is more and more important to understand users from their online behaviors. However, online travel industry data are more challenging to analyze due to extra sparseness, dispersed user history…
Tour itinerary planning and recommendation are challenging tasks for tourists in unfamiliar countries. Many tour recommenders only consider broad POI categories and do not align well with users' preferences and other locational constraints.…
Recommender systems are critical tools to match listings and travelers in two-sided vacation rental marketplaces. Such systems require high capacity to extract user preferences for items from implicit signals at scale. To learn those…
With hundreds, even thousands, of hotels to choose from at every destination, it's difficult to know which will suit your personal preferences. Expedia wants to take the proverbial rabbit hole out of hotel search by providing personalized…
Correctly pricing products or services in an online marketplace presents a challenging problem and one of the critical factors for the success of the business. When users are looking to buy an item they typically search for it. Query…
Nowadays, people start to use online reservation systems to plan their vacations since they have vast amount of choices available. Selecting when and where to go from this large-scale options is getting harder. In addition, sometimes…
Nowadays, recommender systems are present in many daily activities such as online shopping, browsing social networks, etc. Given the rising demand for reinvigoration of the tourist industry through information technology, recommenders have…
Streaming services use recommender systems to surface the right music to users. Playlists are a popular way to present music in a list-like fashion, ie as a plain list of songs. An alternative are tours, where the songs alternate segues,…
Recommender systems are a vital tool that helps us to overcome the information overload problem. They are being used by most e-commerce web sites and attract the interest of a broad scientific community. A recommender system uses data on…
When traveling to an unfamiliar city for holidays, tourists often rely on guidebooks, travel websites, or recommendation systems to plan their daily itineraries and explore popular points of interest (POIs). However, these approaches may…
Ranking systems form the basis for online search engines and recommendation services. They process large collections of items, for instance web pages or e-commerce products, and present the user with a small ordered selection. The goal of a…
Airbnb is a two-sided marketplace, bringing together hosts who own listings for rent, with prospective guests from around the globe. Applying neural network-based learning to rank techniques has led to significant improvements in matching…
Recommender systems apply data mining techniques and prediction algorithms to predict users' interest on information, products and services among the tremendous amount of available items. The vast growth of information on the Internet as…