Related papers: Stratified Patient Appointment Scheduling for Comm…
Diagnostic clinics are among healthcare facilities that suffer from long waiting times which can cause medical issues and lead to increases in patient no-shows. Reducing waiting times without significant capital investments is a challenging…
An important challenge confronting healthcare is the effective management of access to primary care. Robust appointment scheduling policies/templates can help strike an effective balance between the lead-time to an appointment (a.k.a.…
Appointment scheduling systems are utilized mainly by specialty care clinics to manage access to service providers as well as by hospitals to schedule patient appointments. When attending hospitals in Tanzania, patients experience…
This paper considers appointment scheduling in a setting in which at every client arrival the schedule of all future clients can be adapted. Starting our analysis with an explicit treatment of the case of exponentially distributed service…
In this study, we provided a scheduling procedure which is a combination of machine learning and mathematical programming that minimizes the waiting time of higher priority outpatients. Outpatients who request for appointment in healthcare…
Increasing the efficiency and effectiveness of the healthcare system is a challenge faced worldwide. Many outpatient clinics have implemented two-stage service systems, with both a physician and physician assistant, to enhance capacity and…
Chemotherapy appointment scheduling is a challenging problem due to the uncertainty in pre-medication and infusion durations. In this paper, we formulate a two-stage stochastic mixed integer programming model for the chemotherapy…
Patient scheduling is a difficult task involving stochastic factors such as the unknown arrival times of patients. Similarly, the scheduling of radiotherapy for cancer treatments needs to handle patients with different urgency levels when…
The global home healthcare market is growing rapidly due to aging populations, advancements in healthcare technology, and patient preference for home-based care. In this paper, we study the multi-day planning problem of simultaneously…
Low attendance levels in medical appointments have been associated with poor health outcomes and efficiency problems for service providers. To address this problem, healthcare managers could aim at improving attendance levels or minimizing…
This paper presents an Answer Set Programming (ASP)-based framework for medical appointment scheduling, aimed at improving efficiency, reducing administrative overhead, and enhancing patient-centered care. The framework personalizes…
Outpatient clinics often run behind schedule due to patients who arrive late or appointments that run longer than expected. We sought to develop a generalizable method that would allow healthcare providers to diagnose problems in workflow…
In many service systems, especially those in healthcare, customer waiting times can result in increased service requirements. Such service slowdowns can significantly impact system performance. Therefore, it is important to properly account…
The efficient use of available resources is a key factor in achieving success on both personal and organizational levels. One of the crucial resources in knowledge economy is time. The ability to force others to adapt to our schedule even…
Shift scheduling impacts healthcare workers' well-being because it sets the frame for their social life and recreational activities. Since it is complex and time-consuming, it has become a target for automation. However, existing systems…
We consider the optimal appointment scheduling problem that incorporates patients' unpunctual behavior, where the unpunctuality is assumed to be time dependent, but additive. Our goal is to develop an optimal scheduling method for a large…
We study web and mobile applications that are used to schedule advance service, from medical appointments to restaurant reservations. We model them as online weighted bipartite matching problems with non-stationary arrivals. We propose new…
Patient transportation systems are instrumental in lowering access barriers in primary care by taking patients to their GPs. As part of this setting, each transportation request of a chronic or walk-in patient consists of an outbound trip…
The performance of Emergency Departments (EDs) is of great importance for any health care system, as they serve as the entry point for many patients. However, among other factors, the variability of patient acuity levels and corresponding…
The surgical department and adequate access to health care are critical problems. The operating room plays a fundamental role in the performance of a hospital. The real problem faces several issues to collect data and optimize scheduling…