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Natural language analysis of human collaborative chat dialogues is an understudied domain with many unique challenges: a large number of dialogue act labels, underspecified and dynamic tasks, interleaved topics, and long-range contextual…

Computation and Language · Computer Science 2023-12-12 Ian Perera , Matthew Johnson , Carson Wilber

This is the study that presents an AI-Python-based chatbot that helps students to learn programming by demonstrating solutions to such problems as debugging errors, solving syntax problems or converting abstract theoretical concepts to…

Software Engineering · Computer Science 2025-09-26 Sayed Mahbub Hasan Amiri , Md Mainul Islam

This paper presents the results of a research study related to software system failures, with the goal of understanding how we might better evolve, maintain and support software systems in production. We have qualitatively analyzed thirty…

Software Engineering · Computer Science 2020-08-26 Jonathan Sillito , Esdras Kutomi

IDE-integrated AI coding assistants, which operate conversationally within developers' working codebases with access to project context and multi-file editing, are rapidly reshaping software development. However, empirical investigation of…

Software Engineering · Computer Science 2026-04-02 Ningzhi Tang , Chaoran Chen , Zihan Fang , Gelei Xu , Maria Dhakal , Yiyu Shi , Collin McMillan , Yu Huang , Toby Jia-Jun Li

Recent development of large language models (LLMs), such as ChatGPT has been widely applied to a wide range of software engineering tasks. Many papers have reported their analysis on the potential advantages and limitations of ChatGPT for…

Software Engineering · Computer Science 2023-09-18 Priyanka Mudgal , Rita Wouhaybi

Code reviews are central for software quality assurance. Ideally, reviewers should explain their feedback to enable authors of code changes to understand the feedback and act accordingly. Different developers might need different…

Software Engineering · Computer Science 2024-10-11 Ratnadira Widyasari , Ting Zhang , Abir Bouraffa , Walid Maalej , David Lo

This paper deals with the problem of analyzing application event logs in relevance to dependability evaluation. We present the significance of application logs as a valuable source of information on operational profiles, anomalies and…

Other Computer Science · Computer Science 2012-04-06 Janusz Sosnowski

Effective communication is a critical factor in successful software engineering collaboration. However, communication gaps remain a persistent challenge, often leading to misunderstandings, inefficiencies, and defects. This research…

Processing and reviewing nightly test execution failure logs for large industrial systems is a tedious activity. Furthermore, multiple failures might share one root/common cause during test execution sessions, and the review might therefore…

Software Engineering · Computer Science 2023-01-10 Muhammad Abbas , Ali Hamayouni , Mahshid Helali Moghadam , Mehrdad Saadatmand , Per Erik Strandberg

Logs are semi-structured text generated by logging statements in software source code. In recent decades, software logs have become imperative in the reliability assurance mechanism of many software systems because they are often the only…

Software Engineering · Computer Science 2021-06-02 Shilin He , Pinjia He , Zhuangbin Chen , Tianyi Yang , Yuxin Su , Michael R. Lyu

Recent times have seen data analytics software applications become an integral part of the decision-making process of analysts. The users of these software applications generate a vast amount of unstructured log data. These logs contain…

Human-Computer Interaction · Computer Science 2020-11-13 Samarth Aggarwal , Rohin Garg , Abhilasha Sancheti , Bhanu Prakash Reddy Guda , Iftikhar Ahamath Burhanuddin

Software Development (SD) is remarkably dynamic and is critically dependent on the knowledge acquired by the project's software developers as the project progresses. Software developers need to understand large amounts of information…

Software Engineering · Computer Science 2023-05-02 Glaucia Melo , Luis Fernando Lins , Paulo Alencar , Donald Cowan

We present a case study of an iterative design process that includes a conversation analyst. We discuss potential benefits of conversation analysis for design, and we describe our strategies for integrating the conversation analyst in the…

Human-Computer Interaction · Computer Science 2007-05-23 Allison Woodruff , Margaret H. Szymanski , Rebecca E. Grinter , Paul M. Aoki

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

Software development processes are subject to variations in time and space, variations that can originate from learning effects, differences in application domains, or a number of other causes. Identifying and analyzing such differences is…

Software Engineering · Computer Science 2014-01-21 Martín Soto , Jürgen Münch

Software development is a complex task that necessitates cooperation among multiple members with diverse skills. Numerous studies used deep learning to improve specific phases in a waterfall model, such as design, coding, and testing.…

Software Engineering · Computer Science 2024-06-06 Chen Qian , Wei Liu , Hongzhang Liu , Nuo Chen , Yufan Dang , Jiahao Li , Cheng Yang , Weize Chen , Yusheng Su , Xin Cong , Juyuan Xu , Dahai Li , Zhiyuan Liu , Maosong Sun

GitHub Actions (GA) has become the de facto tool that developers use to automate software workflows, seamlessly building, testing, and deploying code. Yet when GA fails, it disrupts development, causing delays and driving up costs.…

Software Engineering · Computer Science 2025-01-29 Pablo Valenzuela-Toledo , Chuyue Wu , Sandro Hernandez , Alexander Boll , Roman Machacek , Sebastiano Panichella , Timo Kehrer

Performance problems are often observed in embedded software systems. The reasons for poor performance are frequently not obvious. Bottlenecks can occur in any of the software components along the execution path. Therefore it is important…

Software Engineering · Computer Science 2007-05-23 Edu Metz , Raimondas Lencevicius

The rapid adoption of Artificial Intelligence(AI) programming assistants such as GitHub Copilot introduces new challenges in how these software tools address human needs. Many existing evaluation frameworks address technical aspects such as…

Software Engineering · Computer Science 2025-08-07 Soroush Heydari

The advent of Large Language Models (LLMs) has introduced a new paradigm in Software Engineering (SE), with generative AI tools like ChatGPT gaining widespread adoption among developers. While ChatGPT's potential has been extensively…

Software Engineering · Computer Science 2026-02-19 Ruiyin Li , Peng Liang , Yifei Wang , Yangxiao Cai , Weisong Sun , Zengyang Li