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Large Language Models (LLMs) augmented with Retrieval-Augmented Generation (RAG) techniques are revolutionizing applications across multiple domains, such as healthcare, finance, and customer service. Despite their potential, evaluating RAG…
In this chapter, we discuss how to improve the GenIR systems based on user feedback. Before describing the approaches, it is necessary to be aware that the concept of "user" has been extended in the interactions with the GenIR systems.…
Imagine you are a teacher attempting to assess a student's level in a particular subject. If you design a test with only hard questions, and the student fails, this mostly proves that the student does not understand the more advanced…
The importance of tasks in information retrieval (IR) has been long argued for, addressed in different ways, often ignored, and frequently revisited. For decades, scholars made a case for the role that a user's task plays in how and why…
The recent adoption of artificial intelligence in socio-technical systems raises concerns about the black-box nature of the resulting decisions in fields such as hiring, finance, admissions, etc. If data subjects -- such as job applicants,…
Relevance judgments are crucial for evaluating information retrieval systems, but traditional human-annotated labels are time-consuming and expensive. As a result, many researchers turn to automatic alternatives to accelerate method…
Large archival collections, such as email or government documents, must be manually reviewed to identify any sensitive information before the collection can be released publicly. Sensitivity classification has received a lot of attention in…
High-quality relevance judgements over large query sets are essential for evaluating Information Retrieval (IR) systems, yet manual annotation remains costly and time-consuming. Large Language Models (LLMs) have recently shown promise as…
Retrieval-augmented generation (RAG) plays a critical role in user-generated content (UGC) platforms, but its effectiveness critically depends on accurate query-document relevance assessment. Despite recent advances in applying large…
In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…
The field of information retrieval often works with limited and noisy data in an attempt to classify documents into subjective categories, e.g., relevance, sentiment and controversy. We typically quantify a notion of agreement to understand…
The LLMJudge challenge is organized as part of the LLM4Eval workshop at SIGIR 2024. Test collections are essential for evaluating information retrieval (IR) systems. The evaluation and tuning of a search system is largely based on relevance…
Retrieval-augmented generation (RAG) systems are increasingly deployed in user-facing applications, yet systematic, human-centered evaluation of their outputs remains underexplored. Building on Gienapp's utility-dimension framework, we…
Two key, but usually ignored, issues for the evaluation of methods of personalization for information retrieval are: that such evaluation must be of a search session as a whole; and, that people, during the course of an information search…
In information retrieval research, precision and recall have long been used to evaluate IR systems. However, given that a number of retrieval systems resembling one another are already available to the public, it is valuable to retrieve…
Electronic health records (EHRs) are long, noisy, and often redundant, posing a major challenge for the clinicians who must navigate them. Large language models (LLMs) offer a promising solution for extracting and reasoning over this…
Simulating user interactions enables a more user-oriented evaluation of information retrieval (IR) systems. While user simulations are cost-efficient and reproducible, many approaches often lack fidelity regarding real user behavior. Most…
Creating test collections for offline retrieval evaluation requires human effort to judge documents' relevance. This expensive activity motivated much work in developing methods for constructing benchmarks with fewer assessment costs. In…
An essential aspect of evaluating Large Language Models (LLMs) is identifying potential biases. This is especially relevant considering the substantial evidence that LLMs can replicate human social biases in their text outputs and further…
Augmented reading systems aim to adapt text presentation to improve comprehension and task performance, yet existing approaches rely heavily on heuristics, opaque data-driven models, or repeated human involvement in the design loop. We…