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Large Language Models (LLMs) augmented with Retrieval-Augmented Generation (RAG) techniques are revolutionizing applications across multiple domains, such as healthcare, finance, and customer service. Despite their potential, evaluating RAG…

In this chapter, we discuss how to improve the GenIR systems based on user feedback. Before describing the approaches, it is necessary to be aware that the concept of "user" has been extended in the interactions with the GenIR systems.…

Information Retrieval · Computer Science 2025-01-07 Qingyao Ai , Zhicheng Dou , Min Zhang

Imagine you are a teacher attempting to assess a student's level in a particular subject. If you design a test with only hard questions, and the student fails, this mostly proves that the student does not understand the more advanced…

Information Retrieval · Computer Science 2021-10-11 Andrea Barraza-Urbina

The importance of tasks in information retrieval (IR) has been long argued for, addressed in different ways, often ignored, and frequently revisited. For decades, scholars made a case for the role that a user's task plays in how and why…

Information Retrieval · Computer Science 2023-01-13 Chirag Shah , Ryen W. White , Paul Thomas , Bhaskar Mitra , Shawon Sarkar , Nicholas Belkin

The recent adoption of artificial intelligence in socio-technical systems raises concerns about the black-box nature of the resulting decisions in fields such as hiring, finance, admissions, etc. If data subjects -- such as job applicants,…

Human-Computer Interaction · Computer Science 2025-08-04 Kaustav Bhattacharjee , Jun Yuan , Aritra Dasgupta

Relevance judgments are crucial for evaluating information retrieval systems, but traditional human-annotated labels are time-consuming and expensive. As a result, many researchers turn to automatic alternatives to accelerate method…

Information Retrieval · Computer Science 2025-07-15 Naghmeh Farzi , Laura Dietz

Large archival collections, such as email or government documents, must be manually reviewed to identify any sensitive information before the collection can be released publicly. Sensitivity classification has received a lot of attention in…

Information Retrieval · Computer Science 2024-01-11 Jack McKechnie , Graham McDonald

High-quality relevance judgements over large query sets are essential for evaluating Information Retrieval (IR) systems, yet manual annotation remains costly and time-consuming. Large Language Models (LLMs) have recently shown promise as…

Information Retrieval · Computer Science 2026-05-07 David Otero , Javier Parapar

Retrieval-augmented generation (RAG) plays a critical role in user-generated content (UGC) platforms, but its effectiveness critically depends on accurate query-document relevance assessment. Despite recent advances in applying large…

Information Retrieval · Computer Science 2026-04-21 Xiaowei Yuan , Lei Jin , Haoxin Zhang , Ziyang Huang , Yan Gao , Yi Wu , Yao Hu , Jun Zhao , Kang Liu

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald

The field of information retrieval often works with limited and noisy data in an attempt to classify documents into subjective categories, e.g., relevance, sentiment and controversy. We typically quantify a notion of agreement to understand…

Information Retrieval · Computer Science 2018-06-14 John Foley

The LLMJudge challenge is organized as part of the LLM4Eval workshop at SIGIR 2024. Test collections are essential for evaluating information retrieval (IR) systems. The evaluation and tuning of a search system is largely based on relevance…

Retrieval-augmented generation (RAG) systems are increasingly deployed in user-facing applications, yet systematic, human-centered evaluation of their outputs remains underexplored. Building on Gienapp's utility-dimension framework, we…

Artificial Intelligence · Computer Science 2025-10-01 Aline Mangold , Kiran Hoffmann

Two key, but usually ignored, issues for the evaluation of methods of personalization for information retrieval are: that such evaluation must be of a search session as a whole; and, that people, during the course of an information search…

Information Retrieval · Computer Science 2018-09-10 Nicholas J. Belkin , Daniel Hienert , Philipp Mayr , Chirag Shah

In information retrieval research, precision and recall have long been used to evaluate IR systems. However, given that a number of retrieval systems resembling one another are already available to the public, it is valuable to retrieve…

Computation and Language · Computer Science 2007-05-23 Atsushi Fujii , Tetsuya Ishikawa

Electronic health records (EHRs) are long, noisy, and often redundant, posing a major challenge for the clinicians who must navigate them. Large language models (LLMs) offer a promising solution for extracting and reasoning over this…

Computation and Language · Computer Science 2025-08-21 Skatje Myers , Dmitriy Dligach , Timothy A. Miller , Samantha Barr , Yanjun Gao , Matthew Churpek , Anoop Mayampurath , Majid Afshar

Simulating user interactions enables a more user-oriented evaluation of information retrieval (IR) systems. While user simulations are cost-efficient and reproducible, many approaches often lack fidelity regarding real user behavior. Most…

Information Retrieval · Computer Science 2024-01-29 Björn Engelmann , Timo Breuer , Jana Isabelle Friese , Philipp Schaer , Norbert Fuhr

Creating test collections for offline retrieval evaluation requires human effort to judge documents' relevance. This expensive activity motivated much work in developing methods for constructing benchmarks with fewer assessment costs. In…

Information Retrieval · Computer Science 2023-08-29 David Otero , Javier Parapar , Nicola Ferro

An essential aspect of evaluating Large Language Models (LLMs) is identifying potential biases. This is especially relevant considering the substantial evidence that LLMs can replicate human social biases in their text outputs and further…

Human-Computer Interaction · Computer Science 2024-05-21 Paula Akemi Aoyagui , Sharon Ferguson , Anastasia Kuzminykh

Augmented reading systems aim to adapt text presentation to improve comprehension and task performance, yet existing approaches rely heavily on heuristics, opaque data-driven models, or repeated human involvement in the design loop. We…

Human-Computer Interaction · Computer Science 2026-02-27 Yunpeng Bai , Shengdong Zhao , Antti Oulasvirta
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